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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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partner moving in


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Your partner will need to end her single claim and you both then reclaim as a couple. For the new award to be decided can take from 2 weeks to 12 weeks. The award won't be based on what your partner has already received, but will be based on what you both earned in the last tax year.

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We hang the petty thieves and appoint the great ones to public office ~ Aesop

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A single tax credit claim and a couple tax credit are two separate claims. Overpayments or payments on one cannot effect or be recovered from the other. Your rate of tax credits on the couple claim will be calculated by your and your partner's gross income in the previous tax year (unless your income this tax year are estimated to be significantly less than last tax year, in which case one the claim is processed, you can request it be calculated on this year's estimate).

 

 

I can't speak to the accuracy of the 'entitledto' calculations though.

 

 

ETA: regarding knowing as a fact, I've worked as a benefit adviser for 10 years, plus several years before in the DWP. If you need to be sure about the calculations please take advice in person from a benefit adviser, for instance CAB, welfare rights etc

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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So what happens to the money she aleady been paid this year will it or any of it need to be paid back?

 

 

Your new couple claim won't start from april 6th 2014, it will start on the day you make the claim, for instance 20th May 2014. Any tax credits your partner has received will apply from April 6th to 19th May, then your couple claim will apply from 20th May onwards. There is no overlapping to the claims.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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That's interesting about the change in single claim overpayments being able to taken now from couple claims. But as this wasn't a concern of the OP, not sure what he feels I got wrong. Always keen to be corrected if I do get something wrong.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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I'm sure it was only this year (last year at a push) that it changed. It was a good idea, there was quite a lot of people that wanted it that way rather than making direct payments but weren't allowed to.

 

 

Thanks for highlighting it :)

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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