new keeper taxing my car canceled my refund?

[als0]

hi, just joined just after a bit of help, at the beginning of february i replaced my thirsty old vw for something more economical, the insurance was transferred leaving the vw uninsured. under the dvla rules i had to sorn the passat and send back the tax disc for a refund. a few weeks later the car was sold. the v5 was filled out in the new keepers name, and a copy of the buyers insurance certificate, were taken to the post office to re tax the vehicle to allow him to legally drive it home the following sunday.

 

i have since found out that because the post office sent off the green slip (v5c?) instead of the main log book part, my application for a refund has been rejected. if i appeal, any refund due will be dated from the date of successful appeal. so thats 2 months gone already.

 

also I am still on their database as the registered keeper, luckily i have managed to contact the buyer through ebay and have advised him to send off the v5 he found with all the paperwork that came with the car.

 

i have tried to get this sorted with dvla over the phone but have had no success, so I have written and emailed all of the details to the refunds dept and customer services to see where i stand.

 

when i went to the same post office last week to tax my other car, the cashier tried to fill in and take the new keeper part of my log book. is this a new thing? wouldn't you just keep getting new log books?