Jump to content


  • Tweets

  • Posts

    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  I refuse to be held accountable in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Housing Benefit Suspended


d122y
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3806 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Today, totally out of the blue. I've received a letter from the council titled: Suspension of housing benefit and council tax support

I'm currently on ESA for mental health issues and have no reason as to why they would suspend my housing benefit?

 

The letter reads,

I refer to your claim for housing benefit, I must inform that your claim has been suspended on **********. This is because we require a full update of your current circumstances?

 

My letter also includes me to return the following that apply to myself;

 

Proof of Earnings

Non-Dependant Income

Proof Of tax credit

Proof of employment and support allowance

Proof of all Capital

 

I'm really confused as to why this has landed on my door and for what possible reason? Maybe it's my illness kicking into over drive, but it's really got me worked up? Nothing has changed, I'm still the same as I was when I first claimed.

 

The only change I've made to my claim; getting the payments paid to me and not my land lord which was completed the week before xmas, I received a cheque.

 

Please help me

 

regards

Link to post
Share on other sites

Hard to tell. Could be a random compliance check - but I doubt it, as benefit would not normally be suspended.

 

 

More likely they have a doubt about your claim. For instance have received a tip off that you may be committing fraud or had a matching exercise with CRA's or banks come back with something questionable.

 

 

My first question for you to think about - how happy was your landlord to have the rent cease being paid directly to them? Is it possible they could be a bit upset?

 

 

Is there anyone who gets letters at your address or who could have taken credit at your address?

We hang the petty thieves and appoint the great ones to public office ~ Aesop

Link to post
Share on other sites

It's a housing association, who I rent from. I can't imaging them being bothered how they get rent.

 

I would have thought that if they suspected me of fraud or had a tip off, they would have stated that in the letter as they believe I have a change in circumstances etc?

 

I have credit at my address in the form of one basic credit card, Mobile phone & Internet subscription.

I live alone.

Link to post
Share on other sites

It's a housing association, who I rent from. I can't imaging them being bothered how they get rent.

 

I would have thought that if they suspected me of fraud or had a tip off, they would have stated that in the letter as they believe I have a change in circumstances etc?

 

I have credit at my address in the form of one basic credit card, Mobile phone & Internet subscription.

I live alone.

 

 

If you don't have a private landlord then that theory is out.

 

 

Maybe ask the Council why it is happening.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

Link to post
Share on other sites

They don't work weekends. I'm going to be on edge now until Monday morning.

My ESA hasn't stopped - As I received it last night :???:

 

 

I've spent all afternoon using Google and people under suspicion have had totally different letters to this?

 

I'm just hoping it's linked to the change over with the payments being made to me and a check to see if it's up to date?

I think I've had one of these before, but my memory is terrible I vaguely remember asking for a proof of claim letter a year or two ago.

Link to post
Share on other sites

I'm just hoping it's linked to the change over with the payments being made to me and a check to see if it's up to date?

 

In an attempt to put your mind at rest.

 

It is quite likely that the left hand doesn't know what the right hand is doing over at the council offices. Someone may well have seen the housing benefit being paid directly to you and figured it is an undeclared "income". If you are able to, I'd suggest going to the council office on Monday with proof of what they are asking for and insist on a favourable resolution with immediate effect.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

Link to post
Share on other sites

we can understand that your worried about this and as you have said councils dont work weekends.

 

it can be for a number of different reasons as advised in your thread the only thing you can do is wait until Monday to phone them up and ask them to explain why they need this info it might just be a compliance check but until you phone them you will not know and we cannot tell you as we dont know ourselves we can only give you advice on the information you have provided us with as someone else has said it might only be a random compliance check

 

it seems to be a standard letter they have sent you i know its going to be worrying but the best thing will be to phone them Monday morning and see why they have sent it to you then we can advice you further or give you more help if you need it

Link to post
Share on other sites

Hi, my advice is to start gathering all the information they have asked for, this will help you get back the feeling that you are in control. Be proactive and get everything in order, I promise that you will start to feel calmer when you have the proof in your hands. And remember you have nothing to hide, your proof letters prove that. Good luck and phone or call first thing Monday :D

Link to post
Share on other sites

It seems as if the Housing Association informed the council that they suspect I maybe working.

 

I'm not....

 

I've been informed the suspension will be lifted today and it's back to normal.

I can't say I've enjoyed having the letter arrive on Saturday morning, rendering me totally helpless until the Monday leaving me to stew.

 

The lady at the council offices made a smart remark about me being up at the crack of dawn and going there as soon as they open.

I had to politely inform her how this was serious to me.

 

Thanks for the replies everyone. Much appreciated

 

If anyone comes across this thread via a google search;

I think the answer to this question is - If you have done nothing wrong, then you have nothing to worry about.

Link to post
Share on other sites

It seems as if the Housing Association informed the council that they suspect I maybe working.

 

I'm not....

 

I've been informed the suspension will be lifted today and it's back to normal.

 

A letter of complaint to the council raising concerns over how this matter was dealt with on the basis of spurious and unsubstantiated evidence is in order. A similar letter of complaint could be sent to the H.A. suggesting that malicious and unsubstantiated allegations made by their employees could result in adverse publicity or even more serious repercussions.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

Link to post
Share on other sites

A letter of complaint to the council raising concerns over how this matter was dealt with on the basis of spurious and unsubstantiated evidence is in order. A similar letter of complaint could be sent to the H.A. suggesting that malicious and unsubstantiated allegations made by their employees could result in adverse publicity or even more serious repercussions.

 

I wouldn't know where to start :???: Or what to say..

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...