BT problem with cancellation

[CuriouslyGeorge]

I took out an 18 month contract in June for Phone & Broadband with BT, I am having to leave my property later this month and staying with a friend temporarily so I cannot transfer it to another address.

 

I phoned up and they quoted me over £200 to terminate, I informed them that I hadn't signed anything or agreed to this.

 

The guy was rude, I got his name but he wouldn't budge as I said I will not be paying anywhere near £200, then he threatened me with Debt Collectors stating that they would chase me and take my personal possessions, surely he cannot say things like that?

 

Any advice?

 

Thanks.

[Conniff]

Oh, he can say it and lots do. He is completely wrong of course about the taking away of your things.

[CuriouslyGeorge]

Anything I can do about this cancellation fee? I can't afford to pay it anyway regardless that's why I informed him they would have to take me to court for that kind of money and I'd have to pay £1 per week or something.

[Conniff]

Tell them that at this present time you are unable to pay any more than £1 per week (better if it was £5 per month) and send the first payment with the letter. Tell them also that you will look at it again as soon as your circumstances change.