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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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Euro Car Parks

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Chowders63

Chowders63

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I got caught out with a Euro Car parks parking charge when shopping at the West End Retail Park in Partick, Glasgow. I was 67 mins over the 2hr limit but was in Café Nero having lunch and then errands in various shops all in the retail park. I'm so angry at being charged for the privilege of spending money there.

 

Does anyone have similar experience with this particular car park who could offer advise what will work in these circumstances?

 

Thanks

 

Euro Car ParksHello i got a PCN when i parked at a hotel in Birmingham even thou i was told to park their by the hotel.I appealled this with Euro Car Parks and POPLA and both came back us unsuceessful which is a joke as i only parked their onthe reception say so in the hotel as it was out the front of the hotel that i stayed in .I spoke to the hotel and they said oh its fine said copy of your room card with your appeal and ECP with cancel ticket which they havent. Now they asked me to pay 100 gbp for the PCN .I offered to pay 10 gbp a month but their refused my offer and said i must pay in full .Can anyone throw any light on what i should do as they said if i do not pay in 14 days it would be passed to a debt collection agency and cost will increase.

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renegadeimp

renegadeimp

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Dont offer to pay anything. Its not a fine. If a dca contacta you simply tell them there is no debt and any liability to them or any client is denied. Dont get into further correspondence or youll be marked as gullible.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Chowders63

Chowders63

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Dont offer to pay anything. Its not a fine. If a dca contacta you simply tell them there is no debt and any liability to them or any client is denied. Dont get into further correspondence or youll be marked as gullible.

 

Hi thank you for your reply so if they threat to issue DRA my case should i ignore these letters too , sorry not had this before .ECP refused my payment offer of 10 gbp a month and that if full payment is not recieved in 14 days that it would be passed to their collection department and extra charges would be applied to my account. What best for me to do please

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Surfer01

Surfer01

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Hi thank you for your reply so if they threat to issue DRA my case should i ignore these letters too , sorry not had this before .ECP refused my payment offer of 10 gbp a month and that if full payment is not recieved in 14 days that it would be passed to their collection department and extra charges would be applied to my account. What best for me to do please

 

At the moment continue to ignore unless they are silly enough to send court papers and if they do come back on here as it is easily defended.

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esmerobbo

esmerobbo

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As far as I am aware Euro have never issued a claim, they normally just use intimidation.

 

A DCA can add as much as they like but they can not issue a claim, and if Euro decided to it would be for the initial charge, not with all the DCA addons.

 

Regards your POPLA appeal did you appeal on mitigation? If so you wasted the appeal you should have come here for advice with your appeal.

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Chowders63

Chowders63

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At the moment continue to ignore unless they are silly enough to send court papers and if they do come back on here as it is easily defended.

 

Ok thank you so at moment i have 14 days from wednesday this week so just do nothing and ignore any letters that i may recieve in the coming weeks ..again sorry if i being stuip about never had this before and ECP are so inflexable .

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Crocdoc

Crocdoc

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Posted (edited)
Hi yes with POPLA i did appeal on mitigation , shame i did know about this group till lady at work told me yesterday .

 

POPLA or owner /keeper liabilty does not apply in Scotland and you are under no obligation to name the driver. It is simply a matter of ignoring the crap contained in the begging letters.

Edited by Crocdoc
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Chowders63

Chowders63

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POPLA or owner /keeper liabilty does not apply in Scotland and you are under no obligation to name the driver. It is simply a matter of ignoring the crap contained in the begging letters.

 

Hi sorry i live in Northamptonshire and not Scotland is it still the same in England ?

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renegadeimp

renegadeimp

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Kinda. You can apply to popla with the correct appeal and it will be done with, but inr eality they dont have a basis for a claim anyway. As stated, they just rely on purile threats to get you to pay.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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