Jump to content


  • Tweets

  • Posts

    • If anybody has any advice here, it would be greatly appreciated, I already suffer with pre-existing disabilities & have struggled with this so far. 
    • so return of goods order etc etc read upload  scan pages to jpg, redact in mspaint. the convert to and merge to one mass PDF  read upload and use the online listed sites for all 3 stages. do you want to keep the car? i will guess this was a manual paper claimform direct from the co.court or was it org sent from salford bulk processing and has just got reaq ssigned?      
    • Speaking of the reformatory boys, here they are with all of their supporters, some of whom traveled with them from miles away, all carefully crammed together and photographed to look like there were more than about 80 .. rather like Farages last rally with even fewer people crammed around what looked like an ice cream van or mobile tea bar ... Although a number in the crowd apparently thought they were at a vintage car rally as they appeared to be chanting 'crank-her'. A vintage Bentley must be out of view.   Is this all there is? Its less than the Tory candidate. - shut up and smile while they get a camera angle that looks better
    • in order for us to help you we require the following information:- Which Court have you received the claim from ? Canterbury Name of the Claimant ? Moneybarn No 1   How many defendant's  joint or self ? One Date of issue –  29/05/24 Acknowledged by 14/06/24  Defence by 29/06/24  Particulars of Claim PARTICULARS OF CLAIM 1.  By a Conditional Sale Agreement in writing made on 25th August 2022. Between the Claimant and Defendant, the Claimant let to the Defendant on Conditional Sale. A Ford Ranger 3.2 TDCi (200 P S) 4x4 Wildtrack Double Cab Pickup 3200cc (Sep.2015) Registration No, ******* Chassis number ***************** (“The Vehicle”).  A copy of the agreement is attached  2.  The price of the goods was £15,995.00. The Initial Rental was £8500.00.  The total charge for credit was £3575.;17 And the balance of £11,070.17 was payable by 59 equal consecutive monthly instalments of £187 63. payable on the 25th of each month. 3.  The following were expressed conditions of the set agreement, Clause 8: Our Right to End this Agreement  8.1   Subject to sending you the notice as required by law, any of the following events will entitle us to end this Agreement: 8.1.2  You fail to pay the advance payment (if any) or any of the payments as specified on the front page of this agreement or any other sum payable under this Agreement. 8.1.3 If any of the information you have given us before entering into this Agreement or during the term of this Agreement was false 8.1.4 We consider, acting reasonably, that the goods may be in jeopardy or that our rights in the goods may otherwise be prejudiced. 8.1.5 If you die 8.1.6 If a bankruptcy petition is presented against you; if you petition for your own bankruptcy, or make a live arrangement with your creditors or call a meeting of them. 8. 1.7 If in Scotland, you become insolvent or sequestration or a receiver, judicial factor or trustee to be appointed over any of your estate, or effects or suffer an arrestment, charge attachment or other diligence to be issued or levied on any of your estate or effects or suffer any exercise, or threatened exercise of landlords hype hypothec 8.1.8 If you are a partnership, you are dissolved 8.1.9 If the goods are destroyed, lost, stolen and/or treated by the insurer as a total loss in response to an insurance claim. 8.1.10 If we reasonably believe any payment made to us in respect of this Agreement is a proceed of crime. 8.1.11 If steps are taken by us to terminate any other agreement which you have entered into with us. Clause 9.  Effect of Us Terminating Agreement 9.1 If this Agreement terminates under clause 8 the following will apply 9.1.1 Subject to the rights given to you by law, you will no longer be entitled to possession of the goods and must return them to us to an address as we may reasonably specify, (removing or commencing the removal of any cherished plates) together with a V5 registration certificate, both sets of keys and a service record book. If you are unable or unwilling to return the goods to us then we shall collect the goods and we'll charge you in accordance with clause 10.3 9.1.2 We will be entitled to immediate payment from you for all payments and all other sums do under this agreement at the date of termination 9.1.3 We will sell the goods or public sale at the earliest opportunity once the goods are in a reasonable condition which includes a return of the items listed in clause 7.1.4 9.1.4 We will be entitled to immediate payment from you of the rest of the Total Amount Payable under this agreement less: ( a) A rebate for early settlement ias required by law which will be calculated and notified to you at the time of payment (b) The proceeds of sale of the goods (if any) after deduction of all costs associated with finding you and/or the goods, recovery, refurbishment and repair. Insurance, storage, sale, agents fees, cherished plate removal, replacement keys, costs associated with obtaining service history for the goods and in relation to obtaining a duplicate V5 registration certificate 4, The following are particulars required by Civil Procedure Rules. Rule 7.9 as set out in 7.1 and 7.2 of the associated Practice Direction entitled Hire Purchase Claims:- a)     The agreement is dated 25 August 2022. And is between Moneybarn No1 Limited  and xxxxxxxxx under agreement  number xxxxxx. b)    The claimant was one of the original parties to the agreement. c)    The agreement is regulated under the Consumer Credit Act 1974. d)    The goods claimed Ford Ranger 3.2 TDCi ( 200 PS) 4x4 Wildtrack Double Cab Pickup 3200 cc (Sep2015} Registration No ^^^^^^^ Chassis number ***************** e)     The total price of the goods £19570 f)     The paid up sum £1206 5 g)    The unpaid balance of the total price £7505 (to include charges) h)    A default notice was sent to the defendant on 20th February 2024 by First class post i)      The date when the right to demand delivery of the goods accrued 14 March 2024 j)      The amount if any claimed as an alternative to delivery of the goods 7505 22 include charges 5.  At the date of service of the notice the instalments were £562.89 in arrears. 6. By reason of the Termination of the Agreement by the notice, defendant became liable to pay the sum of £7502 7. The date of maturity the agreement is 24th August 2027. 8. Further or alternative by reasons of  the Defendant breaches of the agreement by failing to pay the said instalments, the Defendant evinced an intention no longer to be bound by the Agreement and repudiated it by the said Notice the claimant accepted that repudiation 9. By reason of such repudiation the claimant has suffered loss and damage. Total amount payable £19570 Less sum paid or in arrears by the date of repudiation £12064 97 Balance £7505 (to include charges.) ( The claimant will give credit if necessary for the value of the vehicle if recovered.)  The claimant therefore claims 1.    An order for delivery up of the vehicle 2.    The MoneyClaim to be adjourned generally with liberty to restore,  Upon restoration of the MoneyClaim following return or loss of the vehicle. the Claimant will ensure the pre action protocol for debt claims is followed. 3.    Pursuant to s 90 (1)  of the Consumer Credit Act 1974. An order that the Claimant and/or its agents may enter any premises in which the vehicle is situated in order to recover the vehicle should it not be returned by the Defendant 4.    further or alternatively damages 5.    costs Statement of truth The Claimant believes that the facts stated in these Particulars of Claim are true. The Claimant understands that the proceedings for contempt of court may be brought against anyone who makes or causes to be made a false statement in the document for verified by statement of truth without an honest belief in its truth. I am duly Authorised by the Claimant to sign these Particulars of Claim signed Dated 17th of April 2024  What is the total value of the claim? 7502   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? No   Never heard of this   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? n/a Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No   When did you enter into the original agreement before or after April 2007 ? After  Do you recall how you entered into the agreement...On line /In branch/By post ? In a garage  Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes  Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original Were you aware the account had been assigned – did you receive a Notice of Assignment? n/a   Did you receive a Default Notice from the original creditor? They said sent but nor received   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? None seen   Why did you cease payments? Still Paying,   What was the date of your last payment? Yesterday  31st May 2024   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes on 12 Feb 2024   What you need to do now.   Can't scan, will do via another means as you cant have jpg  
    • Now that is an interesting article which adds afew perspective that I hadn't thought significant - but on reflection of the perspectives offered ... Now Starmer is no Blair, however 'blairite he may be perceived, but the Tories aren't tories and aren't even remotely liberal   The fast 'unannounced and unexpected election call from sunack may well be explained by the opinion linked that he hoped reform would be unprepared and effectively call a chunk of Farages largely empty bluster - making him look even more of a prat, leave scope for attacks on shabby reform candidates and mimimise core vote losses to reform - while throwing the 'middle ground' (relative) tories TO THE DOGS - and with the added bonus of likely pacifying his missu' desire to jogg off to sunny cal tout suite somewhat   thumb in the air - I expect about 140ish tory seats, but can hope for under a hundred Reform - got to admit the outside possibility of 1, maybe 2 seats with about 8% of the vote - but unlikely. I think projections of over 10% of the vote for reform is nudged and paid for speculation - but possible with the expected massive drives from Russian, Chinese and far right social media bot and troll prods targeting the gullible.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

covea car insurance help


lesa
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3901 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

in June my partner had an accident, which was his fault and he notified insurance and they sent someone would collect car within 2 days and that the claim should be paid out in 2 weeks, he received a letter in 2 days telling him this and that he should send them the part on the log book and send other part to dvla as well as the mot and any other paperwork for the car. which he did asap. 3 weeks later still not heard anything from the insurance, they then told him his insurance was invalid as he didn't tell them about modifications on the car. he asked what they were as he wasn't aware of any (yes it had tinted windows but presumed it came as standard, as we have seen several of the cars with the same thing) he then said that he thought the car came as is so to speak. they then said it would have to go to the underwriters and if he had any more information he should let them know. we eventually tracked down previous owner who said that she wasn't aware of any modifications either and even sent us the picture's that she used to sell the car. on 21 august he contacted them again to be told they had made a decision and it was void and not paying out, when he asked any questions they told him they couldn't tell him any more until he received this letter and he would get it within 48 hours eventually turned up recorded on 31 august, the day we went on holiday, we came back this weekend. he rang the insurance for information as he didn't know if they was paying out the other car or not, which they are but not his and he was no longer insured not even for his van but they owed him £165 premium. he then rang the recovery place up to try and get his car back to be told was disposed of in the beginning of august.

he then rang the insurance company again and relayed it back to her about his car and she didn't know what to do but said manager would ring him back before 2pm he also asked about the 165 and what it was for. he did ring and said would get in touch with the car as they say that when the car sometimes is there. my partner then asked about his car and said I hope the 165 isn't for the cost of the car as it was worth more than that breaking the car for parts. he said he will ring him back tomorrow as not sure that is happening now, he later tried again to ring them and it wouldn't even connect him it just said that they would be in touch with him. he was trying to found out about his van insurance now so he rang the brokers that dealt with insurance in first place to be told his van is insured and will be till end of his year.

any help or advice would be greatly appreciated.

Link to post
Share on other sites

What a mess. Based on what you have said the Insurers have made a mistake in voiding the Insurance, as the FOS is clear that voidance is something that should only happen in exceptional cases. Having small modifications is not something that should lead to voidance. If the vehicle had mods which were performance enhancing or changed the risk significantly the Insurers would have a point.

 

Choices

1) Use the FOS complaints process, but this could take time.

2) Get legal advice and look to issue a court claim against the Insurers.

 

Read this from the FOS

 

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/27/27-ins-nondisclosure.htm

 

http://www.financial-ombudsman.org.uk/publications/ombudsman-news/79/79-motor-insurance.htm

  • Haha 1

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

thanks for the replies. as of yet no call back today even though promised they would, he tried ring them on another number to be told manager in meeting and would ring when available. i'm trying to get him to ring fos but he wants to wait and see what happens

Link to post
Share on other sites

I should have added that it is against FCA ICOBS rules for Insurers to void a policy to avoid paying a claim, unless there is a very good reason. So they could be in trouble with their regulators as well.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

update to situation - they rang at 4.55 and said that they were going to ring the recovery place as it maybe in another of there yards?. they will ring back again tomorrow after speaking to the accounts manager. we have no paperwork for the vehicle at all as was told to send it in to them asap when the accident happened.they have said that they have cancelled the insurance due to non standard -

front bumper

back bumper

tinted windows

rear spoiler and non standard exhaust

tried to explain we wasn't aware that these were modified and we presumed that the tinted windows came as standard, he is a 40 year old dairy worker not some boy racer but they still wouldn't listen

Edited by lesa
added word
Link to post
Share on other sites

update to situation - they rang at 4.55 and said that they were going to ring the recovery place as it maybe in another of there yards?. they will ring back again tomorrow after speaking to the accounts manager. we have no paperwork for the vehicle at all as was told to send it in to them asap when the accident happened.they have said that they have cancelled the insurance due to non standard -

front bumper

back bumper

tinted windows

rear spoiler and non standard exhaust

tried to explain we wasn't aware that these were modified and we presumed that the tinted windows came as standard, he is a 40 year old dairy worker not some boy racer but they still wouldn't listen

 

You need to be able to have the car independently assessed. Was the exhaust a performance exhaust ? Were the bumpers fitted by the manufacturers ? With some cars, they will make changes to standard specification before they have left the factory.

 

Think you have a good case. If they have got rid of the car, I think they will have placed themselves in a very difficult position.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

not sure about the bumpers or spoilers, we didn't even know they didn't belong to the model of our car. the exhaust is apparently is a twin bore back box?. again we knew nothing about and admittedly didn't mention the tinted windows as we thought they came as standard and not modified as such.

cannot have it assessed, as we rang the recovery place again and they said the definitely don't have the car and was disposed of on 8th august as they had been authorised by covea to do so. its just a waiting game now

Link to post
Share on other sites

That is pretty heavily modded ! Do you have the purchase receipt? Will the previous keeper provide a statement saying they were unaware of any mods? How would it size up next to a standard model if they were side by side?

Question the insurer on what basis theyare voiding? Is it because they do no touch vehicles with these mods, or they don't like what you ar telling them. If the first, even if its accepted that you have inadvertently not disclosed the mods, if they would not have accepted the risk in the first place, they have good grounds.

Regarding the diposal, that is naughty, they need to compensate over and above the salvage value, also for the Fact they he disposed of our popetty without your express permission. The fos tend to award £500 - £750 for that

Link to post
Share on other sites

we found the receipt this week it just states car reg and sold as seen. probably the previous owner would give letter stating she wasn't aware of modifications as when we found her she was as shocked as us, she even sent us photo's that she used for the advert. regarding the bumpers we wouldn't know how they would look next to an ORIGINAL model as there is so many makes of the model (fiesta). our point we have tried to put across to the insurers is that had we have known it had modifications, we would have told them, we even told them last year when his other car died that he didn't have a car but would be buying another at the end of the month as he needs one for his 5am starts. attaching photo's - see what you think?.

Link to post
Share on other sites

I would think the car was modified by a first owner, as it does not look like a special edition that would have been produced by Ford. If you look at adverts for the same model of Fiesta that are being sold at the moment, you will see that the mods are fairly obvious. If you have all the paperwork for the car, you could check with the original ford garage whether the car would have been sold the same as shown in the pictures.

 

Because of the way Covea have handled this by disposing of the car before you had the chance to defend the voidance of the policy and claim, I think you still have a very good chance of winning either via the FOS or in court. If you go the court route you should get legal advice before you start any court claim.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

thanks for the replies and advice, I have just looked for a fiesta zetec online images and some have the spoiler and some don't . in fairness the only one thing I can see is that the bumper/front grill instead of being lines is a criss cross pattern but again I wouldn't have known otherwise it is only because you said looked modified that I have tried to see a difference to me the actuall other bit of the bumper looks the same

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...