Lifestyle Fitness membership cancellation

[Jamesbiff]

Ok, this isnt too complicated but i wanted some advice first.

 

When i joined my gym, it was Fitness first and i joined online opting for the 'Month by month' option. Essentially, you arent tied into a contract and you just pay the fee each month recurring.

 

Recently though it was taken over by Lifestyle Fitness.

 

Maybe i was a bit naive about this but i assumed my membership would stay the same

and the gym staff said as much (i have nothing in writing).

 

i rang today to cancel my membership as i have a new job and wont be able to make it often enough to warrant the cost,

and the guy says im in a contract so they "might be funny about you doing that"

and i would need to write to them or contact Harlands Group.

 

Ive been with a similar Gym when i was at uni who got really vicious about me cancelling,

so i cancelled the direct debit and moved back home, never heard from them again.

 

Now im in a more permanent residence and dont want to cancel the direct debit in case their Debt Collectors arent all bark and no bite.

 

So essentially: I want to cancel a contract with a company i never signed a contract with.

 

quick edit: I have NO documentation or physical contract with either company.

[dx100uk]

stop the DD & write to them

 

you signed a monthly contract

 

not a full term membership

 

ask them to produce the signed contract

whereby you agreed a full term membership

 

dx

[dx100uk]

lots of threads on harlands here to read

 

dx

[slick132]

Hi James and welcome to CAG

 

If you have it, check the original contract to see what notice you need to give to cancel.

 

You do not need to contact Harlands at all and can give your written notice to the gym. If they suggest you contact Harlands, they are wrong and this is supported by a High Court ruling made in 2011.

 

If you haven't got the old agreement, I guess you'd need to give a month's clear notice. So, to cancel asap, give notice now in writing, pay a final fee for October and then cancel the DD mandate once that last payment has been made.

 

The letter to the gym need only say :-

 

I refer to my rolling monthly gym agreement originally with Fitness First and I hereby give notice to cancel.

 

My next Direct Debit will be paid on xxdate and my membership will end 30 days thereafter.

 

If you take the letter to the gym in person, get the staff member to sign a receipt for it.

 

Otherwise, send the letter to the gym by RM Paid For Delivery.

 

Cancelling this rolling monthly agreement should be no problem at all as you are bound by the terms of the original agreement unless you signed a new one (which you didn't).

 

Despite the bad advice from the gym staff, this has nothing to do with Harlands, even if they did the admin for Fitness First. It does not matter if Harlands like it or not and you have every right to cancel.