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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I wonder if there is anyone among you, who have experienced Leasehold Fraud.

 

The point being, in that some may have been Repossessed due to Service Charges,

even when they've redeemed their Mortages for the considered sum.

I'm looking to speak to anyone who fits that specific criteria.

 

It appears that Leaseholders are being deemed as Tenants..

. This is a sufferance & not to be mixed up with actual Tenants.

Even RICS have stated that Managing Agents in particular are the wild west of their industry.

 

Also how many have the statement:

"the lessor is seised of fee simple in possession free from encumbrances"

- as far as I know with that statement it should mean once the Mortgage is redeemed - it's yours.

 

Providing you've been in situ in excess of 12 Yrs with the Freeholder not actioning recovery of the Premises

- you're meant to be on the home run.

Apparently not so.

 

So does anyone have any info about this?

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I stumbled across this recently which may assist those in disputes as to Service Charges, contracts among others.

Read for yourselves the following:

Unfair Contract Terms 1977

Liability arising in contract - Introductory 3. (1) have you seen sight of their contract as in proof as to their terms of business? If you have no contract that you have signed stating you agree to them acting on behalf of the Freeholder, would mean that there is no case to answer insofar as any alleged Debt is concerned? A lot of Freeholders assume that they have a contract with you in that you signed a Lease (a signed contract under seal) & as such can charge what they want. Actually that's not the case. The basic concept of a contract is they offer a service and you accept = a contract. If you you've never been offered a contract then you can challange this

4. Unreasonable Indemnity Clauses - 4.(1) no you can't be locked in to an unreasonable

contract. Think of the context here, you are written to outlining their proposal for proposed works & you know full well it's an inflated price. What to do next? Quote this back at them then.

Other provisions about contracts - "Avoidance of provision excluding liability for misrepresentation"

8. (1) above is linked to the Misrepresentation Act 1967 (b) any remedy available to another party to the contract by reason of such a misrepresentation that term shall be of no effect in so far as it satisfies the requirement of reasonableness as stated in Part 1 s.11 (1) of the Unfair Contract Terms Act 1977 ; and it is for those claiming that the term satisfies that requirement to show it does. the magic word here is reasonableness & the onus is on the otherside to prove their case.

Hope this helps some of you out.

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I stumbled across this recently which may assist those in disputes as to Service Charges, contracts among others.

Read for yourselves the following:

Unfair Contract Terms 1977

Liability arising in contract - Introductory 3. (1) have you seen sight of their contract as in proof as to their terms of business? If you have no contract that you have signed stating you agree to them acting on behalf of the Freeholder, would mean that there is no case to answer insofar as any alleged Debt is concerned? A lot of Freeholders assume that they have a contract with you in that you signed a Lease (a signed contract under seal) & as such can charge what they want. Actually that's not the case. The basic concept of a contract is they offer a service and you accept = a contract. If you you've never been offered a contract then you can challange this

4. Unreasonable Indemnity Clauses - 4.(1) no you can't be locked in to an unreasonable

contract. Think of the context here, you are written to outlining their proposal for proposed works & you know full well it's an inflated price. What to do next? Quote this back at them then.

Other provisions about contracts - "Avoidance of provision excluding liability for misrepresentation"

8. (1) above is linked to the Misrepresentation Act 1967 (b) any remedy available to another party to the contract by reason of such a misrepresentation that term shall be of no effect in so far as it satisfies the requirement of reasonableness as stated in Part 1 s.11 (1) of the Unfair Contract Terms Act 1977 ; and it is for those claiming that the term satisfies that requirement to show it does. the magic word here is reasonableness & the onus is on the otherside to prove their case.

Hope this helps some of you out.

I should have also included this too

25. (3) (b) Right of remedy of a crap contract - this Act came in to being 1/2/1978

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I should have also included this too

25. (3) (b) Right of remedy of a crap contract - this Act came in to being 1/2/1978

And this...

s.11 (1) "the term shall have been a fair & reasonable one to included having regard to the circumstances which were, or ought reasonably to have been, known to or in the contemplation of the parties when the contract was made" therefore both parties should be aware as to what the Lease says, a Freeholder & yes this does apply, can't make the rules up as he/she goes along or of their 'Managing Agents' either. So if your Lease does not make for the specific proviso - tough on them.

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I'll be adding in to this.

Those of you who are Leaseholders may find this useful

 

Commonhold Leasehold Reform Act 2000

112 Defeinitions (2) (b) Tenancy can not be used as a sufference - too many Freeholders are now making out that Leaseholders (residential) are only Tenants. This has to stop.

 

Has anyone else been labelled as such on here?

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  • 1 year later...

Oh gawd that don't sound too good Gullyver.

 

As this is an old thread, could you open a new one & explain what it is that's happened to you.

 

There are some CAGers who should be able to help you, as they pop in over the holidays.

I don't suffer from insanity, I enjoy every single minute of it!!

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Dear andydd, I will start a new thread as suggested, I am in a full emergency as I am practically homeless after a sequel of scams - any advise is urgently required, belliyjane thread is very interesting and I would welcome any opinion from her or anyone else

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