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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mis-sold Mortgages


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So after years of being abused by my mortgage company inwhich I have been dragged to court 4 times, and all times the judge kickedthere repo claim and gave there solicitor a little verbal bashing, I was in themiddle of doing a claim against them for all the fees they added to my account,when I stumbled across a well known claims company who was looking into missoldmortgage selling… So after a while I thought sod it I give them a call… We gotthe ball rolling with an SAR, but what the mortgage company sent was basicallypointless, so they was made to send all the paper work.

A week later it arrived, I personally was shocked readingsome of the stuff, but also realised there was still a lot of info missing, butI sent it onto the Claims company.

Anyway I just got news that the claims company have gonethrough the paper work, and in there view its one of the most mis sold casesthey have come across, so much so that there advice is that its pointless goingwith a letter of complaint, and go straight to a solicitor. They sent thepaperwork onto the solicitors they use for them to advise further.

But it just goes to show doesn’t it, when your down so many companies all though pretend to be helping you out are just sharks themselves looking for a bigger bit of meat..

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why waste money on a claims company?

 

they have no more clout that you or I

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Sounds promising TTSU....keep your thread up dated with the progress of your claim for others.

 

Regards

 

Andy

We could do with some help from you.

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Just be careful that the money is not offset to the account if it is still live - else you will have to pay the CMC separately !!

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

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dx100uk - I would normally agree with you, and have done several PPI claims on my own, but mis-sold mortgage is a bit more complicated...

 

They gave me 2 options

1) Continue through them and go for the normal complaint

2) They advised to hand it straight over to the legal guys, the solicitors will only take it on as a no win no fee case.

 

Once I get more details I will post,

 

but they did note that when I remortgaged £6k worth of fees was taken out which wasnt contractually part of the contract,

which over the term of the mortgage would probably cost me £18k.

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you can still reclaim the fees yourself too

 

no excuse

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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