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    • Hi All I know this a long shot but ha anyone got any advice please? Nearly three years ago (maybe more) my ex took a contract out for a new phone for my birthday that I ended up paying the bills on (lovely present huh) I have always paid the bill for this. The phone number that I have had for most of my adult life was passed over to this contract and I am old now haha We are now divorced and have not been in contact  - he is abusive and I have nothing to do with him. I cannot enter into any dialogue with him whatsoever. I have continued with my phone contract and number etc but am stuck - I have no access to my bills even though they come out of my account - as the contract is in his name I cannot get a pac code to move therefore I will lose my number if I cancel- sky just quote data protection at me which I get but this is soooo frustrating!!!! I know that the sensible thing would have been to just l cancel the dd lose the number get another contract elsewhere and get over myself and move on but I am just asking out there as a final desperate attempt - can anything whatsoever be done??? Thank you in advance :)
    • What's your intent, or interest? I can't see that you have any cause of action regarding bills issued by one third party to another third party. Is the idea to use this as a lever "I'll denounce you to HMRC unless you do blah blah .." That might in fact have no teeth anyway, HMRC will aware of the company's turnover via their other tax affairs.  As a matter of fact a company buying VAT rated supplies and selling to VAT registered customers is actually worse off if not VAT registered themselves. Has your court case reached it's conclusion yet?
    • Hello, welcome to CAG.  I expect people will be along to advise later. We aren't here to mock, this is a serious forum. If you feel you're being picked on  report the relevant post to the site team.  Best, HB
    • no that is not a defence. because you don't have a photo
    • I purchased the vehicle using finance through motonovo under a HP 60 months agreement. I have now amended the document ensuring all is in black. Unfortunately, this email has now been sent. However, I have not sent a letter to big motoring world. Also, I have taken the section of the firealarm issue. I am struggling to convert to PDF. I am not tech savy at all. My mistake was that the the salesman was very fussy on a sale. We went down a quiet road for a little test drive and not for a lengthy road test. The water issue was not present at this moment of time. However, it only became prevalent after driving away, after all docs signed. I did stated to Audi I wanted a diagnostic report. However, they carried out an Audicam which is footage of the issue. Audi have diagnosed the issue as a common issue where coupes/cabriolets accumulate water in the seals. However, I did state beforehand for no issue to be rectified due to me wanting to reject the vehicle. I am awaiting a report from Audi through email from the branch manager in relation to the issue. The issue so far is the water still being present in the sills. Audi tried to fix the issue however the problem is still prevalent. Regards 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Joint Names - Striking Out Claims - Update March 07


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I am trying to get together better information on the issue of joint claims. I know that a number of Yorkshire Bank an Clydesdale Bank claimants are being threatened with their cases being struck out, but do not have specific details of why they say this.

 

If you have been affected by this issue could you please post in this thread exactly what the bank have said about your claim and if they have stated any CPR or legislation to back it up. If we have this information we can give better guidance on how to tackle it.

 

It may be wise if you are about to start a claim in joint names to issue the claim at the court using the N1 form, instead of using MCOL where people have found that there is only room for one name.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Caro

 

Are you after info on current joint account holders (who are still together) claiming or separated persons claiming on a former joint account.

 

I am starting a claim tomorrow for a former joint mortgage account with Portman, that I held with an ex partner.

 

Portman have said that (in theory) I can deal with them on my own, but I am expecting problems.

 

My case is for 9k so would be fast tracked also.

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I was specifically thinking of Yorkshire Bank accounts to be honest, as they are threatening this, but I haven't heard of other institutions being a problem. Take a look at this and form your own opinion.

PART 19 - PARTIES AND GROUP LITIGATION

 

I think I will post in the legalities section too to see if others have had problems.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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This came to me today

We note that the account you have raised the action in realtion to is in joint names with your other half. However, the action has been raised in your sole name. You have therefore failed to comply with CPR 19.3 and your claim is liable to be struck out under CPR 3.4(2). Please advise within 7 days of the date of this letter whether you intend to apply to ammend the Particulars of Claim to include your other half as a party to the action. Should we not hear from you, we will apply to have the claim struck out, and will provide a copy of this letter yo the court.

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

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Am thinking of reply

 

1. You only ever chased me as I was the first named on the account AND I was the wage earner.

 

2. You dealt solely with me in all correspondance.

 

3. All letters from your solicitors were addressed to me and me alone.

 

4. You sent me a cheque in my name alone as an offer of partial settlement.

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

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Hm that's very interesting. All excellent points in my opinion, but would they hold up in court with an attempt to strike out. The thing is do you fight it and risk delays or do you amend the claim, and then I think (not sure) that there may be a need for a hearing to agree the amendment. I suppose if they suggest the amendment this may not be needed.

 

If I was you Isiris I thing I would phone the court and ask what, if any, action you need to take.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Will phone now, and then report.

 

They also sent me a letter saying that they had not received a schedule of charges. I have phoned the courts and they say that they sent it.

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

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Right,I just spoken to my solicitors, AMS Law in Sheffield.

 

He went off and phoned me back following research and said that yes, there is possibly a point that my wife should have been applied as a claimant but he doubted very much whether any Judge would strike the claim out on the basis that the other half was not on the claim. He said also that he doubted whether CPR3.4(2) was the relevant part but possibly would come under CPR 3.4(3)

 

He said he could not see what the benefit would be off them insisting that I added my wife onto the claim and he advised me to contact them to point this out.

 

he also had a bit off a laugh saying it seemed very picky and if this was all they could rely on then i shouldnt have anyhting to worry about. I told him I hadnt anyway LOL

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

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Wow that is very comforting. Thanks Isiris.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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i sent a covering letter saying that as a joint account is joint and several that i believed that i was able to claim alone and that i would add my wife onto the claim if the court thought it necesary and also that there was only room for 1 claimant on MCOL and ave today received a letter telling me that my claim as been allocated to the small claims track ....great stuff

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Pleased to hear it Zultar. It seems that YB are just getting desperate.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi guys, check out my posts tony ice v yorks bank on this subject, they tried the same with me but i looked into it and found CPR19.6 (1) will most likely nullify their objection as it states any one of the involved parties can begin a claim. Ive faxed/wrote to Clydesdale legal services and informed them of this and so far had no reaction

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19.6 (1) Where more than one person has the same interest in a claim –

(a) the claim may be begun; or

(b) the court may order that the claim be continued,

 

 

by or against one or more of the persons who have the same interest as representatives of any other persons who have that interest.

 

 

 

Pretty conclusive that Tony

 

Well done

Whatever I post is my opinion and should be taken as such, an opinion. While it is what I believe and is offered in good faith, it should not be taken as a statement of truth

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excellent work on this issue you guys. I'm dealing with Barclays and I'm not aware that they have tried this particular tack as yet but I've made a note of all the relevant info just in case. More power to yer elbows and the best of luck.

 

Simon

:cool: Don't let the Barclays grind you down

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It will be interesting to see if YB/CB try this stunt again. Seems unlikely, but at least we have some good information here if anyone encounters the problem again.

 

Thanks everyone for your input.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Caro,

 

My experience is the same as everybody above. I wrote to the court explaining the Joint and Several Liability issue. I have heard today that I have an allocation hearing on the 19th Jan, so it looks like it has not been struck off.

 

Rascal

Spanish Holiday Rental - 10% off BAG and CAG Members

www.rent-in-spain.org.uk

 

 

Progress so far:

 

Yorkshire Bank - LBA 26/07/06 £1001.00 - £500.50 offered and rejected

RBS Credit Card - Settled £200.00

Sainsburys - Settled in full £100.00

JD WIlliams - Settled in full £50.00

Argos Card Services - £98 - offered £60 and rejected.

Abbey Mortgages - MCOL 2nd October - Deadline 21st

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Well it seems this trick isn't working for YB. My only concern is, what will they dream up next.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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My OH and I claimed through MCOL. I put both names on it - don't think I was supposed to. YB have not comented on this so far. They have until 5th Nov to defend. They have already tried to stall by saying I had not included specifics of the claim (which I had sent with all correspondence prior to the MCOL) But no mention yet of the joint names - so heres hoping!

Yorkshire Bank: Claim for £4777.85! :o MCOL sent 03/10/06

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If it has both names you will have no problem.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Caro,

Don`t know if this is of any helpto you but.....

As you know I am claiming against Yorkshire Bank for two accounts .One is my own account and the other is joint (me and the missus).

To avoid any confusion/delay I included both our names on the N1 and also put the wording at the bottom

 

"Mr Julian Roy Siddle (also acting in the interests of Mrs Lisa Dawn Siddle)"

 

So far there has been no query by either YB or the court as to the technicalities of a joint account claim.

 

Hope this is of some help

 

Jules

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Thanks Jules. I think it is probably safest to have both names, but at least no-one appears to have had a claim struck out if this has not happened.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I responded to YB thus:

 

"We did not respond to your recent letter regarding your change of defence as we do not want to be involved in your wasting the courts time because:

a. We cannot see the relevance of CPR 19.3 to this matter.

b. Yorkshire Bank are very aware the account was in joint names & would no doubt exercise the right to pursue either of us as individuals for collections should the situation have ever arisen. Due to this we do not see the logic or justice in insisting any claim against yourselves be in joint names.

c. Should you persist in this futile attempt to stall proceedings form N244 will be submitted to include Mr Trudlecat."

 

Also sent similar to the judge (but more polite) & he ignored their request for the case to be struck off.

  • Haha 1

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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Thanks Trunny. I was quite surprised that YB resurrected this ploy given that it had been futile in your case.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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They're just trying it on Caro & hoping people will have enough & stop persuing them. If you present a stubborn, quite aggresive front & refuse to go along with things they cave in (take my current default saga, the woman I spoke to was v unhelpfull & quite arrgesive but if you match them & appear not to be flustered or scared they roll straight over). They truly are just bullies, stand up to them & they back down.

Yorkshire Bank £2201.24 - Settled in full

My Abbey £731.34 - Settled in full

Hubby's Abbey £1239.49 - Settled in full

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