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    • 'they' dont send court letters. only a sheriffs court can do that if the debt OWNER is brave enough to request they raise a court claim......... unlike E&W the scottish legal system is far more geared toward empowering the consumer and always put claimants to strict 1000% proof they are the legal owner of a debt, are legally due payment and hold the all the correct enforceable paperwork. just read a few Nolan SPC threads... dx  
    • you would most probably have to raise a court claim naming the dealership and the finance co as joint defendants. you'd win hands down. @BankFodder is best for confirming this. you don't 'contact them' you WRITE expressly exercising your right under CRA, etc as above.
    • Thanks for the reply do you think it’s just a threat for the 14 days or they will send court letters 
    • That’s great, thank you so much. We will contact Doves and the finance company again and hope they will resolve it. Out of interest, where would we stand if we did pay the costs? Would we then be able to claim that back or should we just wait for a response from them before we take the car back from Mercedes?     
    • As I'm off on holiday on Wednesday and won't be around I'll bring things forward and be pessimistic and decide that Iceland won't cooperate.  There are two things to ponder. The private parking companies have a lot in common for obvious reasons.  But also some differences. Excel and its sister company VCS are by far the most litigious.  They take large numbers of motorists who don't pay them to court - perhaps the majority.  That's not because they have a good case.  Indeed their case is rubbish.  It's because, sadly, enough people are terrified of the idea of going to court and just pay up when the court papers arrive.  It's a numbers game to Excel/VCS. In cases where the motorist is in it for the long haul, Caggers win 85% of the time in court against Excel/VCS (yes, I did once go back and counted all the court cases over the previous 30 months).  But Excel/VCS take the odd defeat because of the mugs who just panic and pay.  So take this into account when deciding what to do. Secondly, without boring you with the reasons, I know about the world of local journalism.  Papers have great difficulty in filling their column inches.  If you do contact the local media there is a 100% chance that they will publish something and embarrass Iceland - and maybe get them to back down. Again, have a think if this is a road you want to to go down. If you don't win by Wednesday!  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

ESA Tribunal hearing next week. So scared can anyone help? - ** WON **


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Margaret has given some good advice, but just to take you through a few things step by step, in case you haven't already done them:

 

1) Take a look at the support group descriptors http://www.tameside.gov.uk/esa/lcwra and see if any apply to you, if any do, then do the same as with the other descriptors, except under the subheading 'support group descriptors'

2) Write a paragraph explaing (if applicable) if being found fit for work will cause substantial risk to your physical or mental health, or if you would have any difficulties having to undertake, work related activity.

3) If any evidence you have supports specific descriptors, you can link this in in brackets at the end of your paragraph about that descriptor, for instance: 'this is supported by the attached written evidence provided by Dr Smith/CPN John Jones/Support worker Mary Davies).

5) It can also be useful to include a paragraph detailing your history with the professionals who are providing evidence for you - how long they've known you, how frequently you see them, and point out how familiar they are with your condition.

 

6) Now the most difficult thing which Margerat has touched on. You now have written down in black and white, which descriptors you think you meet. So you need to go back to the submission by the DWP decision maker which normally says they're relying on the evidence provided by the ATOS HCP. Write a sentence pointing this out - something like 'The DWP decision maker has based their decision on the report of the ATOS HCP, which I submit is flawed evidence due to the following points:'. Then you need to go through the ATOS assessment report and point by point, pick out all of the mistakes, flawed assumptions, and fictional information. This is very important as basically what you're saying to the Tribunal panel is that the evidence provided by ATOS is very poor, and the evidence you are providing is far superior, and so they should put more faith in the evidence you've provided than in the ATOS report.

 

Put it all together in a typed document with your name, national insurance number and case number at the top, place in a folder with your other evidence and arrive early and hand it in on the day.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Still no slepp :(

 

I cant switch off, all im doing it thinking, stressing and worrying. Along with doubting myself wether I can fight this? :noidea::Cry:

 

I feel physically ill from the stress

 

I just dony know what to do with myself

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Yes you can fight it, Holly. All of us here have been through this.

 

Have you gone through the Atos assessment and marked all the things they got wrong or where they contradict themselves? I would start there. Use highlighter pen, circle the things in pencil, whatever suits you.

 

Hugs, HB

Illegitimi non carborundum

 

 

 

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  • 7 months later...

Hello!! After a very lengthily submission, im pleased to say I WON.

 

My advice? Follow all the steps others have advised. Be completely open with them and yourself. I personally had to face & admit to myself how much help I actually needed everyday. Which has helped me accept what I have and In many ways I'm in a better place than I was

 

Good luck :) :) :)

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Thats fantastic Holly. As another CF member who had to go through the indignity of an ESA tribunal, I have a fair idea of what you've gone through. The thing is, the vast number of tribunals and appeals are won, which begs the question, why hasn't the entire process been overhauled to have this dealt with at local office level. I'm sure millions in tax payers' money must be lost each year taking claimants to tribunals just to have to pay them everything they're owed.

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