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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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trouble with star loans


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Can you give us more info. Suffice to say you most definitely NOT give them that info, and infact i would go so far as to contact the police and OFT.

 

I think Cardiff trading standards have a specialist enforcement officer that deals with them too. Get in contact with them asap.

 

 

Application / Licence Details

Licence Number:

0629968

Licence Status:

Current

Current Applicant / Licensee:

Business Name Company Registration Number

Star Loans Limited 06891717

Categories:

Consumer credit

Consumer hire

Credit brokerage

Right To Canvass Off Trade Premises:

No

Issued Date:

10-Aug-2009

Date Maintenance Payment Due:

09-Aug-2014

Legal Formation:

Body Corporate (incorporated inside UK)

Current Individuals that run the organisation:

Name Position

Dilu Uddin

Mohammed Ahmad Akhter

Syed Zain Ummar

Nature of Business:

Other

Current Address(es):

Address Type Address

Correspondence 77, Somerton Road, NEWPORT, Gwent, NP19 0JZ, United Kingdom

Principal Place Of Business Star Loans Ltd, East Tyndall Street, Cardiff, CF24 5DA, United Kingdom

Registered Office Star Loans Ltd, East Tyndall Street, Cardiff, CF24 5DA, United Kingdom

Historic Address(es):

Address Type Address

Principal Place Of Business 2, Tudor Lane, CARDIFF, CF11 6AZ, United Kingdom

Principal Place Of Business 49-50, Clifton Street, CARDIFF, CF24 1LS, United Kingdom

Registered Office 2, Tudar Lane , Cardiff, CF11 6AZ

Registered Office 49-50, Clifton Street, CARDIFF, CF24 1LS, United Kingdom

 

It looks pretty shady too as its ran by 3 middle eastern men, running from a mail redirection centre, and the correspondance address goes to a house in newport.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Really? Police and OFT? Is that not a bit extreme?

 

Sounds like they've "asked" for photos of front and back of card for card verification purposes. Surely it's up to the OP Not to provide such details and certainly NOT a police matter?

 

Under no circumstances should a photo of the card be given. This is prime basis for fraud. The fact that theyve asked for it is enough for them to be suspected of fraud. How many others have they done it too. They most certainly need to inform the OFT and trading standards.

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Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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