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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Minicredit, panicking, dont know what to do.


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Oh thankyou CANTOSIS, I will give you a little clue :) :) I was so relieved I went online after midnight and my wages were in, and intact !!!! And straight after finishing my night shift I went straight down to my bank and withdrew all my money except for loose change, I think I know the answer, but do you think I should open a new account at a different bank, I couldn,t go thru all that stress again, thank you and everyone else who gave me all the valuable info yesterday, u really did help me, thanx, :) :) :) xxxx

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Thanx TIGERLILY, ive been on a night shift so I wiil definately go and look at other banks tomorrow, thank god we have access to this site, I am convinced had it not been here, it would have been a much more negative outcome, thanx everybody, ur all stars :) ((((xxxx)))) :).

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Thanx TIGERLILY, ive been on a night shift so I wiil definately go and look at other banks tomorrow, thank god we have access to this site, I am convinced had it not been here, it would have been a much more negative outcome, thanx everybody, ur all stars :) ((((xxxx)))) :).

 

was reading your comments this morning and so pleased you got your money, been there, so know exactly how you were feeling and yes like you really dont know how i would have managed without this site and the people on here who give so much, freely, brilliant, i am a much stronger person in the fact that i can deal with muppets like these alot better than before and know my facts much more than i ever thought i would do, if i can get better with this illness then as soon as im able will willingly give some money to keep this site going. and YES open new bank account, even if its a basic one asap, you can do a natwest online!

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Cheers liz01, will almost certainly apply via natwest online for new bank acc., I have told so many of my friends and family about this site, and I only came across it by chance yestrday, and I will definately be donating, absolutely. But for now im going to have to get some sleep as its another 12 hr shift for me tonight !!! Thanx again all, :) ((((xxxx))))

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No worries hun, like liz01 says, do it online. I got a nationwide account online with no probs. In regards to minicredit, dont panic, if you do ur playing into their hands. Ive been trying to arrange payment plan with them, i have more chance of collecting rocking horse poop lol, currently waiting for it to go to dca. Dont speak to them on the phone, email claims @minicredit as they seem to be the only ones to eventually reply. This site is brill and i wish i found it sooner, but im working my way out of this mess ive made with the advice of others on here.

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Non at all. I could post up some of her emails. She is supposed to be head of claims surprised she can even find her own head.

 

lol had my 1st email off her today!! and in it shes says i suggest a payment plan for 6 months with the condition that the instalment will then be overlooked. ---- just checked on meaning of overlooked....overlook [v. oh-ver-look; n. oh-ver-look] [/url] Show IPA/v. ˌoʊvərˈlʊk; n. ˈoʊvərˌlʊk/ Show Spelled

Part of Speech: verb Definition: disregard, neglect Synonyms: discount, disdain, fail to notice, forget, ignore,

 

think i may take her up on her offer and pay the £5 per month for 6 months then let her overlook my account!!!!

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Sorry but i am having trouble retrieving my emails. Anyway this is what she said.

 

Thank You for the information!

 

When You registered,You had the possibility to mark the employment status,, Unemployed" but instead of providing correct information You stated that Your employment status was,, On benefits".

 

We are willing to reduce the balance after we have received the Hardship form,which provides us the information regarding Your income and expenditure plus the information about other creditors with whom You also have outstanding accounts with the obligation to pay.

 

 

It carried on a bit and i have typed word for word,letter for letter.punctuation for punctuation.

At the time and still am i was getting ESA which the job centre class as economically inactive rather than unemployed.

Edited by ims21

Any opinion I give is from personal experience .

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They have no right to an I&E form. The only thing yous houdl consider givign them is a very simplified budget summary. They have no right to know about other creditors. Especially since they are a low priority lender. Also, you have to find it funny, that they are trying to accuse you for them adding on charges.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Don't worry renegade. That was the reply to a rather wonderful letter i had sent which i did post up but has been removed.

 

They had accused me of telling lies about my marital status, of fraud and various other things.

They have had proof of my benefits and a doctors letter saying i am nuts. That's all they are getting. Just thinking about a fos complaint.

Any opinion I give is from personal experience .

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Did you report that letter. Even if you did commit fraud, they have no right at all to say any of it. Get a FULL complaint, with evidence to the OFT.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Well i did not commit fraud,i have a screen shot of the relevant bit of my application saying i was on benefits and my total income was xxx.

 

I need to print off and collate all the emails and letters first.

 

They also had a go at me because i said i was single (separated for 10 years but not divorced) then i told them that i had found my wife dead. I classed myself as single,still do but legally she was my wife. Ok i admit i missed the payback day and before i could get a grip it had become scarey so i did hide a bit then two weeks later found my wife. I also had something else going on that was pretty major.

Any opinion I give is from personal experience .

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