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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What is a realistic charge for a bailiff attendance?


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With the Government due to announce its findings in the Bailiff Consultation soon, what do you think is a sensible charge for attending an address for:

 

(a) a Certificated Bailiff collecting Council Tax / Parking Fines

 

(b) a High Court Enforcement Officer collecting unpaid judgments

 

Consideration should be taken into account for costs of the bailiff(s), transport, time and the running of the business (back office).

 

I look forward to some sensible suggestions based on the above.

 

:?:

 

a) capped at 10% of the debt /fine to avoid a debt/fine of £70 being turned into £500

b) should be raised to £5,000 before a writ is of Fi' Fa' can be applied for.

 

WD

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Unfortunately WD I can't be a CAG's beck and call due to work commitments.

I'm here to stay providing the powers that be let me. As I said, surely dialogue is the way forward, whether we all agree or not.

 

Fortunately CAG will survive without your input, thanks to those dedicated to cleaning up your filthy industry. They are the people who do manage to be at the 'beck and call' of CAG both on and off forum to help the victims of your 'work commitments'.

 

Dialogue is defined as a conversation between two people, if you would care to read through a few posts here on CAG you will quickly see there is a distinct lack of dialogue between bailiff and debtor that would see the latter in a position to enter into affordable repayment plan without facing penalty by way of obscene fees.

 

WD

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42man, if you're Site Team would rather I not comment on any post, even if it does help a Cagger then let me know. You're own ims21 has already shown the sometimes unprofessional nature of CAG by removing a post in this thread already.

 

I have already said that surely dialogue with at least somebody in the industry must surely benefit.

 

What 'dialogue' is it you suggest is available to the debtor? 'no affordable payment plan', 'seven days to pay in full or we will break in and take your goods'' borrow what you owe to pay me and don't worry about paying the lender back' 'we need to double the debt to cover our fees'....

 

Am I really missing the point here? who other than the industry will benefit from the one sided dialogue you suggest?

 

WD

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