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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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No wages, tax/NI possibly unpaid!


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Hi all, I could do with a little advice please.

 

In October 2011 my (now estranged) husband started a job, and his contract stated that he would get paid on the last working day of each month, and expenses payments would be made on the 10th of each month. Since the start of this year payments were getting later and later, causing our direct debits to bounce resulting in bank charges. We claimed these charges back on the expenses as the employer fully accepted that this was his fault. However we have not received expenses payments since mid July, and the last salary received was on the 24th August - which was actually July's salary. The employer kept coming up with excuses and promising the wages would be paid (always promising next week!) - meanwhile my husband was doing everything in his power to continue working and meeting his commitments. At the end of September he resigned from this job in order to take up a new position but his ex-employer is still ignoring all communications (calls, e-mails, formal grievances etc). In addition he has not had a payslip since may or June and we have no idea if tax or NI have been paid.

The result of all of this is that my husband and i have separated as we had absolutely no money coming into the house and i had to protect the kids and keep a roof over their heads. What I need to do is figure out how to trace whether the tax and NI have been paid (this may also help with a tax credit overpayment that i need to sort), and what (if anything ) my husband can do if the ex-employer hasn't paid these things.

Any advice would be immensely helpful right now because sorting all this would enable my husband and I to hopefully put our family back together!

thanks

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Hi

 

If he is getting no response from his employer on tax and Ni issues then he can just contact HMRC to see if these are being paid by the employer.

 

http://www.hmrc.gov.uk/

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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If you have solely seperated for purposes of claiming benefits you should be aware that is 100% fraud. So I would stop that first off!

 

Calls and letters are getting you nowhere - your choice is ET or small claims court. Have a look at moneyclaimonline for starters.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Apologies first off for giving the wrong impression - we have not separated solely to claim benefits, we have separated because at the moment we cannot live together without arguing and fighting and while most of that has been about money there are other issues that need sorting. Yes, we are hoping that it is not a permanent split, but who knows what will happen while we are apart. Having re-read my post though, I can see how that conclusion has been reached. Secondly, my husband is pursuing the matter, but I know he hadn't given much thought to the missing payslips or the possibility of unpaid tax/NI because he was more focused on the actual money being owed. I will look at the two websites mentioned and have a read through, so thanks both for your replies.

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