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Harrassment


heyheymymy
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I fell behind on my car payments a while ago, to the tune of a round 3, however Black Horse Finance advised that they could write it to the end of my agreement if I got the direct debit set back up and continued making payments.

 

I did this, however I still receive letter after letter saying there are arrears, default notices etc etc, there can often be 2 or 3 a week (all in bloody brown envelopes might I add!!) I ring them to say 'I was under the impression the arrears are to be put to the back of the agreement' they then write to confirm that (brown envelopes again!) And then the default notices and arrears letters start again! I'm confused what's going on and even more worrying it seems Black Horse are confused.

 

Has anybody else had problems iwht Black Horse?

 

Is there a limit to the amount of letters/phonecalls they can make before it's classed as harrassment?

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