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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, I'm posting on here on behalf of a friend who stupidly has ignored a couple of police fines.

 

One of them has been passed to the bailiff company (swift), the other hasn't gone over yet so he's hoping he can arrange a payment plan with them.

 

Basically, he's set up as S/E and at the moment isn't making much money which is why he ignored the fines. He is a mobile mechanic so is reliant on his vehicle in order to work.

 

The bailiff went to his house today (he did try to come to an agreement over the phone but they said tough, it's gone to a bailiff so he has to sort it out with him) and saw that he has nothing worth taking, so he said he'll give him until Friday to come up with £400 otherwise the choice is either they take his car or he'll go to prison.

 

I was under the impression that they couldn't take anything that you require for your business? There's no way he can come up with £400 by Friday, maybe £50 but that would probably be the max he could get. If he loses his car then he wouldn't be able to afford to get another one so he'd end up out of work, even less chance of being able to pay the debt. He would obviously prefer not to go to prison (although he already has a criminal record - bad choices when he was younger, part of why he went S/E as it was easier to do that than find someone who would take him on) but if he did 'choose' the prison option, would the fines be wiped out?

 

Basically, does anyone have any suggestions about how to deal with this, and whether they can take his car?

 

Thanks for your help

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how much is the car worth in relation to the fine is it on finance

 

HIDE THE CAR from them

 

bailiffs lie the prison trick trying to scare him into paying

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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The car is a beat up old Merc (N reg), probably worth about £150 max if he sold it privately so I don't think it would be worth much towards the fine.

 

So if the prison thing is just to scare him, what should his next step be? Just refuse to let them take the car and see what they do next?

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a car worth £150 take off towing fees,auction,bailiff and storage fees it would gain nothing towards the debt

 

has this fine gone through the court?? if so you will need to make arrangements with the court

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Yes, it's the court appointed bailiff. How does my friend find out what court it is in order to try to contact them? All he's had (allegedly!) is the letter from the bailiffs saying when they're coming round. Thanks for all your help

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Not as far as I know. I've told him to bring everything he has relating to the debt to my house today so I can go through it. I'm pretty sure though that he had the original fine, then nothing until a letter from Swift saying pay us in 7 days or we're sending the bailiffs round, then a letter saying we called and will be back on monday to take your stuff.

 

He has let them in (he thought you had to as they were court bailiffs, not the 'normal' ones) but hasn't signed anything.

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If they can't take the car as he needs it for his work as a mechanic, is there a law/legislation etc that my friend can quote at him? I've googled and googled but can't find anything, I can find lots saying that they can't take his car but nothing stating where in legislation this is covered.

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To claim his vehicle as a tool of the trade he needs to:

1 - be the sole driver

2 - have it insured for business purposes, it can be argued if on SDP but is more awkward

3 - preferably be signwritten

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the car/van wouldnt be taken

needs to prove that it is essential for work as mobile mechanic

if its in the hands of the bailiffs then their is a warrant of distress issued bty the court dealing with it.

if it not paid/arrangement set up or goods seized to the value, it will be returned to the courts as unenforcable and the courts make a decision on what to do

A warrant of commital is the next stage up im afraid

i would advise if he cant pay a bit off the fine and come to an arrangement then make voluantery payments of what he can afford but do this weekly without fail and when the courts have it back in their hands

they will see that the debtor is bothered about the fine and is trying, they will more than likely give more time to pay instead if issuing a warrant of commital

hope your friend gets it sorted

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