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    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Email from NDR (Toothfairy)


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Hi,

 

We received an email from NDR 2 weeks ago saying our Toothfairy account was in arrears even though it wasn't due for another few days. We rang toothfairy and the gentleman agreed that the loan had been passed to NDR too soon, and to ignore it.

 

We paid a £36 extension fee to extend for a further 2 weeks and again we have received 4 emails in the space of an hour this morning stating that we owe £318, and then received an email 20mins later stating we now owe nearly £700.

 

The loan isn't even due for a few days!!!

 

This is the email we have just received:

 

 

Dear Abigail

 

Thank you for your message.

 

You currently owe £678.

 

Here is a COMPLETE breakdown of your account to-date with ALL the dates and the amount of ALL charges:

 

16.06.12 Issue LOAN £200.00 –

 

17.06.12 Charge Interest-1 £36 –

 

01.07.12 Charge Interest-2 £36 –

 

15.07.12 Charge Interest-3 £36 –

 

15.07.12 Charge Missed Payment Fee 1 (day 29) £10

 

29.07.12 Charge Interest-4 £36 –

 

29.07.12 Charge NDR Recovery Fee £350

 

29.07.12 Charge Missed Payment Fee 2 (day 43) £10

 

Payments to-date:

 

11.07.12 Payment -£36

 

You will be incurring additional interest charges on the 11.08.12 making your total outstanding £724.

 

If you are unable to pay in a one off payment, but you are willing to pay £100 per month starting from this month, we are prepared to FREEZE all interest and charges.

 

Please confirm the dates that you will be making payment on and whether you wish for us to set this up to take payment automatically?

 

If you have any questions please don\'t hesitate to call us on 0843 381 0843

 

Failure to make either payment will result in your file being passed to a third party bailiff company who will commence proceedings against you in your local county court.

 

Yours sincerely,

 

COLLECTIONS (129)

 

NORTHERN DEBT RECOVERY

 

Any advice will be great!

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Hi. First step is not to panic and to calm down. Now for some hard facts.

 

Your first mistake is to have called them, though thats ok since you were simply doing the "right thing" . They will say and do anything over the phone to add charges or to get your debit details.

 

They are also prolific liars and are under investigation by the OFT. They are so bad, even the DMP provider CCCS has stopped issuing debtors payments to them while the investigation is ongoing.

 

15.07.12 Charge Missed Payment Fee 1 (day 29) £10

 

29.07.12 Charge Interest-4 £36 –

 

29.07.12 Charge NDR Recovery Fee £350

 

29.07.12 Charge Missed Payment Fee 2 (day 43) £10

 

All unenforceable charges. Especially NDR fee. (NDR are the next desk along in the same office as toothfairy/speedcredit/Marshall Hoares. They are all the same company.

 

From now on, NEVER communicate with them by phone. Only do it in writing, so you get a full paper trail. Keep your normal payments going, and once you have repaid the loan amount and ORIGINAL agreed interest, stop payments then let them justify the unfair charges.

 

You must also start making full complaints to the regulators.

Failure to make either payment will result in your file being passed to a third party bailiff company who will commence proceedings against you in your local county court.

 

This is very misleading and in direct violation of OFT guidance on debt collection.

 

 

Regarding the payments you have made, make sure y ou have a reciept for them, or that it clearly shows on your bank statements. You may need all this information should they try and take you to court, if they think you are a easy target. I also wouldnt be surprised if they start offering you discounts soon. If they do, then you know they are trying to sc@m you and con you into paying more.

 

Can i ask how much your original contract states you were to repay, including interest, and also, do the companies "speed credit" or "Marshall Hoares" get listed on any of the forms/letters.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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I really appreciate the reply. These monkeys don't fool me anyway.

 

The original agreement was £200 loan fee for 2 weeks and to repay £236. The agreement was set up on 18/06/2012.

 

We have repaid 01/07/2012 £36, and 13/07/2012 £36.

 

I actually forgot it was only 2 weeks and thought it was a 28 day agreement but that is no excuse to add all these charges in a matter of days.

 

I have these payment on my bank statement showing they were paid. I am able to pay the original loan of £200 and one months interest of £36 on Wednesday 1st August.

 

Should I pay it to their bank or send a cheque?

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Do you have their bank account details so you can do a bank transfer, or a standing order? You need to pay it so it doesnt reveal your full bank details. These con artists are well known for taking your details and using them as and when they like. Even sharing then with other PDL's and DCA's.

 

Since you are able to pay the debt back in full, and an extra £72 on top, they wouldnt have a leg to stand on in court.

 

What you could do is put the payment in a throw away account or on a prepaid debit card, and give them the details. That way, theres no chance of them taking anything else.

 

If you want to do it calmly and professionally. You could write to them and make a final settlement offer. This being the money you have already paid, plus the rest you intend to pay in 3 days time. You must add a clause though that this will repay the loan in full, your account will be closed and that they will not, under any circumstances try and pass any alleged remainder of the debt to any third party company or representative.

 

It might be a good idea to do that first, then go from there depending on the outcome.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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They would yes, so it might be a good idea to get a parachute account to safeguard your money. They could easily say that you allowed them to debit the full amount as and when they like.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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You would need to cancel the card, and ensure its cancelled immediately, then cancel any and all CPA's on the account. Some banks will refuse to do this, so have a read of http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority and know your rights.

 

Do NOT take no for an answer.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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We don't know. They are known for debiting accounts as and when they like, for as much as they like. Thats why we always advise to secure your money and account before you do ANYTHING else. Even if it means opening a parachute account.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Do I open a new account with alternative bank or with the same bank i'm with now, and how do I go about safeguarding my money for Wednesday when i'm paid, as it's too late to notify my employer of a change of bank for this months salary.

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Open it with a completely different banking group. RBS for example have been known to allow creditors access to a new account if the old one was held with them.

 

Try the coop basic account. It can be opened on the phone, and anyone can open it as long as they dont have a history of fraud. Once you have the account name and sortcode which can be emailed to you or told over the phone, simply go to your old bank account and send every penny in it to the new one.

 

It will take 5 working days or so until your cashcard comes through the post so you can access the money, but at least its fully secured. You acn then use the old account as a bill paying one.

 

As an example, i have multiple accounts myself. I have a basic account that my incomings get put into. Nobody but me has access to it. No bills have ever been or will ever be paid from it. I have a second account which is used for bills. I send the money over a day or so before the bills are due and its taken care of.

 

Then i have a savings account, so all my spare cash goes into it, so nobody can get to it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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They can try. First thing tomorrow, go to your bank and talk to the bank manager. Explain everything and tell him to stop payments being authorised. Tell him you want the CPA on the account cancelled. Dont take no for an answer. Stay there until he fulfils your wishes or until you speak to someone with more knowledge of the law.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority for more info on CPA's.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Make sure you put the request for the CPA's in writing and ensure you get a receipt for it from your bank. Remember, the law states that the bank MUST cancel them upon your request. Its been that way since 2009 so dont let your bank give you any rubbish about they cant.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I'm just thinking if I request this in writing and send a letter than nothing will happen in time for midnight tuesday, so it might be best if I sit up tuesday night waiting for my wages to go in, and the minute they do just do a transfer straight over to the next bank!!!

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Write the letter and take it to your branch in person. Your bank manager should be able to advise on what to do, including any chargebacks if the transactions do get processed. Make sure to get everything he says in writing and have him/her sign it as well. You can do what you suggest on the tuesday night, but make sure you inform the bank so your back is covered. Remember, once you request the CPA be cancelled, ANY money taken out by the PDL after you have given the instruction, MUST be returned to you as the law states. This includes any interest you would have gained too.

 

If you do not give the instruction to cancel the CPA, the bank can refuse to refund or chargeback the amount taken. You can email TF/SC/NDR/MH/whatever they call themselves now, but chances are pretty high they wont listen to you, and will simply do whatever they like. Although it would cover your back and would look very bad for them if this debt ever went to a court.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority

 

Have a read of that. Theres no default template. All you need to do is write a simple letter stating the account number, date, you want the CPA cancelled relating to toothfairys processing merchant cancelled ( youll have to check your bank statements for the exact name), and you want it cancelled immediately.

 

Get a receipt from your bank and keep hold of it. You will need it if you need to complain to the FOS/FSA if your bank breaks the law by not carrying out your instruction.

 

no problems, what do I put in the letter, and do I just hand it in or do I stand there and wait for them to read it, sorry if I sound a novice!

 

Thats exactly what you do if you feel you need to do it. You dont have to be there when you read it, as long as you have a receipt that states they received your letter to cancel the CPA on the account. Ensure that your reciept states something along those lines.

 

A few banks are refusing to carry out the instructions, but after some FSA " persuasion", theyre starting to come around now.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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No problem :) Just make sure you get that receipt from them, as it is what you will be relying on if they refuse to cancel the CPA, or refuse to chargeback/refund any amounts that are debited.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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I'm just thinking if I request this in writing and send a letter than nothing will happen in time for midnight tuesday, so it might be best if I sit up tuesday night waiting for my wages to go in, and the minute they do just do a transfer straight over to the next bank!!!

 

There might be a problem with this.If they try to remove money from your account before your wages go in,the bank might put their payment on hold until sufficient funds (your wages) go into the account.Then the payment could go through.

I cancelled my card with Santander on the advice of a member of staff,all direct debits are paid.But any transaction with the old card details,gets blocked,as Speed Credit found out.

 

Regards,John.

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