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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Santander/Moorcroft


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Hello Mrs B.

 

Satans are just unbelievable, it raises doubts on the voracity of any communication from any department!

 

May I suggest that the letter should be far more forceful and addressed to the CEO (UK), I feel that financial redress for the what one can now only describe as a series of lies in regard to the actions the bank has stated clearly were to happen?

 

Bullet Point the dates actions promised, e.g. promised removal of adverse data on..........

Further letter dated............. no action taken.

 

Right through to the final admission of statute barred status and data still displayed.

 

Suggested redress £1000.00 for each CRA entry, £500.00 for each broken promise £1500=£2000 for stress, anxiety caused, and £500.00 consequential expenses incurred whilst seeking resolution of a situation that was entirely caused by Satans incompetence.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Hello Mrs B, yes of course I will draft a forceful response, it will be tomorrow pm as I have to be in court from 1000 to 1330..

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Thank you Brig, that will be great.

 

Don't know what you are in court for (no, I'm not being nosey and do not expect you to tell me), but if it's something to do with yourself then I wish you the best of luck. If you are helping someone else then I wish both you and them the best of luck.

Not for me, for justice!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Ok Mrs B, this is going to take a while to put together, a large number of point to be covered and I would like to address them chronologically if possible, as near as I can, so I'm going to print off the various posts & replies so I can sort them before writing the letter.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Many thanks, Brig. If there is anything that you need clarification with then please let me know.

 

Mrs B.

Trying to get this done over the next 24 hours, have had much to do away from CAG.

 

Brig.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

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Hi Mrs B no problem, had a few problems my self with, posts and PMs going missing, think I've recovered most if not all from backup.

Will try to sort yours asap.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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