Am i thick

[coolmiller]

if we assume the rabate figure is correct it stll doesnt include any of the stat 8% interest (which they say the will re-calculate upon appceptance) as i wont be appcepting the payment off my mortgage can ywou work of the figure date and add interest that way ??

i will try to obtain the settlement figure but will have to wait till wednesday next week now

 

what do you think to the letter ?? too long maybe shorter and to the point or ok as it stands ?

[ims21]

Your letter should just ask them how the figure of £1,700 is calculated (you want to see the calculations).

 

In addition yur letter should ask them what about the contractual interest you have paid on the PPI sum included in your mortgage AND what about the 8% on those payments as well.

 

The amount of £3,400 odd they have calculated up to the date the loan was settled is bang on.

[coolmiller]

can you give a short letter i can adress to them for me please ?

then when i have spoken to them on wednesday if they wont give me the info over the fone i will fire the letter off

like i said putting things into writing as never been my strong point

thanks kev

[ims21]

Have a go, post it up and we can review it

[coolmiller]

dear sir / guys name at bank who uphelp my complaint

i am writing in response to PPI claim number ******** which you upheld on **th may 2012

After a lenghty discussion with fos i have decided that your offer of redress is unacceptable the figures upto loan settlement dates are fine and put me back in the position i would have been had you not mis sold me ppi .

I am advised that a redress into a joint mortgage account is totally unacceptable and that all ppi should be paid direct to me as set out by fos

in addition i would like for you to explain to me how upon settlement the figure of £1776.36 as been reached.

also added to that the contractual interest inccurred in my mortgage as a result . plus the standard 8% interest to be added

please be advised that if i dont recieve a reply within 14 days i will pass this onto fos with immediate effect

regards kevin ......

 

 

hows that sound ???

[ims21]

Letter starts Dear Sirs

 

First paragraph says that they haven't given you enough information as to whether you can accept their offer or not. Tell them that you are willing to accept an offer when they provide the following further information.

 

1 The settlement statement for the first loan showing the settlement balance on the loan and details of any rebate of PPI given at that time.

 

2 Their calculations as to how the £1700 mortgage reduction figure is arrived at

 

3 Their proposals for refunding the extra interest charged on the mortgage account as a result of PPI a ppi balance being included in it from the start.

 

 

You then finish by saying that if they provide all of that data the likelihood is that agreement can be reached but if they fail to supply you with adequate calculations and evidence you will refer the matter to fos who will undoubtedly require them to provide it and it may cost the £850 for a case fee as well. They can avoid this by providing you with the information now.

[coolmiller]

thats sweet and i think i can draw up a letter to suit.

only thing that you dont mention and i think should be mentioned is that i want the money and they have no right to pay it into the mortgage account

also no mention of any times scales i should give them to reply

[ims21]

You can mention as another point that you are reminding them that all payments and interest actually made by you must be refunded to you.

[coolmiller]

right i shall have another go then and post up soon

[ims21]

Good man

[coolmiller]

................................................................ name and address

..................... date letter sent

................... your ref ppi claim number

 

Dear sirs

 

I feel you haven't given me enough information as to whether i can accept your offer .I am willing to accept an offer when you provide the following further information.

 

1 The settlement statement for the first loan showing the settlement balance on the loan and details of any rebate of PPI given at that time

 

2 Your calculations as to how the £1776.36 mortgage reduction figure is arrived at

 

 

3 your proposals for refunding the extra interest charged on the mortgage account as a result of PPI a ppi balance being included in it from the start.

 

4 Please be reminded that all payments made by me must be refunded to me including the relevant interest

 

 

If you provide all of that data the likelihood is that agreement can be reached but if you fail to supply me with adequate calculations and evidence i will refer the matter to fos who will undoubtedly require you to provide it which may also incurr £850 for a case fee as well as time related extra interest, You can avoid this by providing me with the information now.

 

regards ... signature

[ims21]

................................................................ name and address

..................... date letter sent

................... your ref ppi claim number

 

Dear sirs

 

I refer to our ongoing correspondence in respect of this upheld PPI claim.

 

I am please to agree the calculations you have provided in respect of the loan account up to the the date of its closure in the amount of £3,4xx.xx

 

However, I feel you haven't given me enough information to enable full agreement because you have not provided detail of the calculations in respect of the mortgage. I would be willing to accept an offer when you provide the following further information which I can verify and thus confirm your figures to be correct.

 

1 The settlement statement for the first loan showing the settlement balance on the loan and details of any rebate of PPI given at that time

 

2 Your calculations as to how the £1776.36 mortgage reduction figure is arrived at

 

 

3 your proposals for refunding the extra interest charged on the mortgage account as a result of PPI a ppi balance being included in it from the start.

 

4 Please be reminded that all payments made by me must be refunded to me including the relevant interest

 

 

If you provide all of that data the likelihood is that agreement can be reached but if you fail to supply me with adequate calculations and evidence i will refer the matter to fos who will undoubtedly require you to provide it which may also incurr £850 for a case fee as well as time related extra interest, You can avoid this by providing me with the information now.

 

Yours faithfully... signature

 

See my amendments in blue and when these are done you're good to go

 

ims

[coolmiller]

Thanks ims your advice and timely responses is priceless

just one last thing do you think i should add a time scale for thier reply ??

[ims21]

14 days maybe?

[coolmiller]

14 days maybe?

 

 

where and how do i write this into my letter ?

[coolmiller]

last paragraph

 

If you provide all of that data within 14 days of recieving my letter the likelihood is that agreement can be reached but if you fail to supply me with adequate calculations and evidence i will refer the matter to fos who will undoubtedly require you to provide it which may also incurr £850 for a case fee as well as time related extra interest, You can avoid this by providing me with the information now.

[ims21]

Sounds good

[coolmiller]

all done and ready to roll on thursday

 

07.06.2012

Your reference PPIM/********

Dear Sirs

I refer to our ongoing correspondence in respect of this upheld PPI claim

I am pleased to agree the calculations you have provided in respect of the loan account up to the date of its closure in the amount of £3,453.86

However, I feel you have not given me enough information to enable full agreement because you have not provided detail of the calculations in respect of the mortgage .I would be willing to accept an offer when you provide the following further information which I can verify and thus confirm your figures to be correct.

1 The settlement statement for the first loan showing the settlement balance on the loan and details of any rebate of PPI given at that time

2 Your calculations as to how the £1776.36 mortgage reduction figure is arrived at.

3 Your proposals for refunding the extra interest charged on the mortgage account as a result of PPI a ppi balance being included in it from the start.

4 Please be reminded that all payments made by me must be refunded to me including the relevant interest.

If you provide all of that data within 14 days of receipt of this letter the likelihood is that agreement can be reached but if you fail to supply me with adequate calculations and evidence I will refer the matter to FOS who will undoubtedly require you to provide it which may also incur £850.00 for a case fee as well as time related extra interest, You can avoid this action by providing me with the information now

Yours faithfully

kev *******