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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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help with Marshall Hoares Bailiffs‏/NDR


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Send the two harassment letters from the CAG library to MH. You are 100% right about baliffs. They like to use this word, but they have no idea what it means and are simply trying to scare you. Also where they list the warning, you need to get that to the OFT and FOS asap. as it breaks the rules on debt collecting.

 

In short, it's just a typical threat letter.

 

Can i ask if you are trying to pay any of it off, or are regularly sending letters trying to negotiate with the original creditor, or any other DCA's that have handled your account?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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What i meant was, have you been trying to pay the debt off. Do you have proof that you have been trying to contact them? Have you made any repayments? If so, then the ball is in your court, and they are digging themselves into a very deep hole.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Ahh gotcha. WEll, what you need to do is send the following letter to the original creditor ( Not a DCA).

 

http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt

 

Once you have or dont have a response of the Original creditor, you can happily go tell everyone who comes chasing you to take a running jump. If they dont like it, you can tell them that you either have proof from QQ ( who isnt properly licensed over here anyway), or tell them that because you didnt recieve a letter in response to your prove it letter, that you now consider the debt in formal dispute and any and all attempts at communication or debt collection attempts will be seen as harassment and will be reported as such.

 

 

Remember, do NOT chase the letter up. Once youve sent it by recorded delivery, it is up to the creditor to provide proof. If you get any communication from the DCA's you can say that the account is in dispute and you are in communication with the ORiginal Creditor. The DCA will not like this at all, but the kicker is they have no legal stance or right at all. Everything has to go back to the Original Creditor due to it being disputed.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Hmm. Toothfairy seems to be doing this a lot lately, meaning they are now somehow linked to multiple PDL's but not registered as such.

 

Theres something VERY strange going on here since QQ now seem to be linked to toothfairy too. As sillygirl said, this really needs reporting asap to the relevant authorities.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Well, their main office is in the USA.

 

QuickQuid is the trading name of CashEuroNetUK, LLC. CashEuroNetUK, LLC is a Limited Liability Company incorporated in the United States. Head Office: 200 W. Jackson Blvd., 14th Floor, Chicago, IL USA. Correspondence Address: 483 Green Lanes, London, N13 4BS. Consumer Credit Licence #: 603395

 

 

But just so you know, that address they give is a mail forwarding place. QQ do not have an office there.

 

The address they give for their UK correspondance directs to http://www.prime-secretarial.co.uk/

 

And according to companies house, QQ are no longer trading in the Uk...

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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They seem to have an official address, although they mis-registered it when setting up the company, and they only allow the mail forwarding address for all correspondance.

 

Both entries for QQ in companies house have them listed as closed or ceased trading...... interesting.

 

 

CCA info:

 

Application / Licence Details

Licence Number:

0603395

Licence Status:

Current

Current Applicant / Licensee:

Business Name Company Registration Number

Casheuronet UK LLC FC027527

Categories:

Consumer credit

Credit brokerage

Right To Canvass Off Trade Premises:

No

Trading Name(s) (Current):

Cashnet.co .uk

Pounds to Pocket

Pounds to purse

Quick Payday

Quick Quid

quickquid.co.uk

quickquid.com

ThePaydayComparison.co.uk

Trading Name(s) (Historic):

Cashnet

Cashnet uk

Issued Date:

04-Jul-2007

Expiry Date:

04-Jul-2012

Legal Formation:

Body Corporate (incorporated outside UK)

Current Individuals that run the organisation:

Name Position

Linscott John Curtis

Mr Feehan Daniel Ray

Nature of Business:

Other

Current Address(es):

Address Type Address

Accept Notices/Documents Abogado Nominees Ltd, 100, New Bridge Street, London, EC4V 6JA

Correspondence 483, Green Lanes, LONDON, N13 4BS, United Kingdom

Principal Place Of Business 200 W Jackson, Boulevard 14th Floor, CHICAGO, Illinois, 60606, USA

Registered Office Capitol Services, Inc., 615 , South DuPont Highway, Kent County, Dover, Delaware, DELAWARE 19901, USA

Historic Address(es):

Address Type Address

Correspondence Cash America Net Holdings, 1600, West 7th Street, Fort Worth, Tarrant, 76102, U S A

Principal Place Of Business Cash Amercia Net Holdings, LLC, 200, W. Jackson Street, Suite 2400, Chicago, IL, Cook, 60606, USA

Principal Place Of Business Cash America Net Holdings LLC, 200, W. Jackson Street Suite, Chicago IL, Cook, 60606, U S A

Registered Office Capital Services Inc, 615, South dupont Highway, Dover, Kent, 19901, U S A

Registered Office Capitol Services, Inc., 615, South DuPont Highway, Dover, Delaware, Kent, 19901, USA

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Where did you find that one? Because the CCA database and companies house has something completely different.

 

The one you listed is : http://wck2.companieshouse.gov.uk/df372881291e5a45249c94a3813af2f1/compdetails and as you can see, they no longer have a registered base in this country and are trying to operate by proxy, in effect, trying to negate UK law. You need to get complaining to the OFT/trading standards and the FOS about them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Thats ok elzerbeth. I was just stating that companies house lists their business as closed and they do not have a base of operations here. Thats why they are using mail redirection services.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Wonder why theyre hiding behind a P.O box? :lol:

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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How can I send a recorded letter to a po box :mad2:

 

Thats why i said it. They are a very VERY shady company.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Yep. To be honest, i would email or mail the address that QQ state for all correspondance. Then go from there. If MH try to be awkward, they can easily be put into their place with a few remarks in a letter.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Send them a letter saying you are dealing with the original creditor/NDR and you do not acknowledge anything from Appleton Massey. They cannot keep passing the account around when you are currently disputing it. The content of the letter is also contrary to OFT guidelines on debt collection.

 

Also, from the last part of the letter, it seems that it is a bit fishy. Since they are telling you to only ring NDR, even when this so called solicitor has contacted you.

  • Confused 1

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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I'd say follow their advice for now. Also put in the letter to NDR, that you have tried multiple times to contact both the original creditor and NDR to arrange repayment or negotiate a final sum, yet to date, you have had no discernible reply.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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If you have no knowledge then send them the prove it letter. Then ignore them. It is up to them to prove you owe them then. If they try to send you more letters you can claim damages for stress and harassment plus also contact the SRA about appleton.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Send them the harassment notice by email, and get reporting them to the OFT and especially OFCOM.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Did you send the telephone harrassment email and have you complained to ofcom?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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If you didnt contact them, then ignore it. Theyre known for trying it on. I'm still of the opinion MH and NDR are one and the same, despite what they say.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Looks like its a trip to the CAB then on the express advice of the OFT.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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They cant dent it as you have written proof. The OFT has a lot more resources to investigate with when they get going. They can even tell the PDL to forward ALL their records to them.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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