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    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
    • Thank you so much. Yes, I wish I had done my research and not paid. It's all for the same car park. Here is one of the original PCNs, they are all the same bar different dates. PCN-22.03.24-1.pdf PCN-22.03.24-2.pdf
    • Hi Clou, Welcome to the Forum and thank you for reading first before you posted. There seems to be many problems with Cornwall and getting a signal to use your a phone which could be why these parking companies don't use alternatives. It is a shame you paid the first one as you would probably have not had to pay that one either.  Was the car park at which you paid the same parking company as the one sending you these PCNs? On the subject of PCNs could you please post them up so we can see if they comply with the Act.
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Vodafone Saying I Didn't Cancel Contract


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Hi all,

Been reading through and I have this problem. I have just got back from doing some charity work abroad and been bombarded by a debt collecting agency about a vodafone debt.

I have spoken to Vodafone and they have been so unhelpful saying that it isn't their problem.. But I cancelled the 30 day rolling contract that's the issue with the 30 days notice but it never got cancelled until 5 months later. I didn't know there was any issue and now this could affect me with any future credit.. Any help would be really appreciated!

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Hi PlsHelp start your own thread, also contact vodafone rep Lee, using instructions on this thread above and others.

 

Lee will help under the restrictions placed on him by his employer, however after reading the threads it is usually a good (not perfect) outcome for the customer

 

When you start your own thread there will be plenty of helpful caggers to help, check my thread out to see how i got on ;-)

I am fighting it all the way :-x

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Hi all,

Been reading through and I have this problem. I have just got back from doing some charity work abroad and been bombarded by a debt collecting agency about a vodafone debt.

I have spoken to Vodafone and they have been so unhelpful saying that it isn't their problem.. But I cancelled the 30 day rolling contract that's the issue with the 30 days notice but it never got cancelled until 5 months later. I didn't know there was any issue and now this could affect me with any future credit.. Any help would be really appreciated!

 

Hi PlsHelp,

 

Thanks for making me aware of this.

 

In order for me to get things looked into could you email me with the relevant details via the Contact us form here quoting the code WRT135 - CAG Forum in the subject line?

 

Once sent you'll receive an automated reply with a reference number. To ensure that your email reaches me could you update the thread with this and I'll get back to you as soon as I can?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

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Hi PlsHelp,

 

Thanks for coming back to me.

 

Having checked our emails this morning I can confirm that I've got yours and as such will be getting back to you as soon as possible.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

PS. I'll also ask the Site Team to create a new thread for you.

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Hi Lee,

 

I have tried to find details of the phone conversation that took place... but... it was on a PAYG sim card and I have no bills for it...

I just wish this whole situation was over.. really starting to get stressed over this issue... I have letters still coming through the door nearly every day and I can't purchase anything at all on credit... all because of something that shouldn't have even happened.

 

Please advise of any steps I need to do to get this cleared up as quick as possible and that allows me to be able to be in the position I should rightfully be.

 

Once again thank you for actually showing an interest in this issue.

 

Just hope that it can be resolved.

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Hi PlsHelp,

 

Thanks for the update.

 

I understand the strain that this kind of thing can cause but please be assured that your case is in hand.

 

While we investigate matters you'll receive no further contact from the DCA and as soon as I have an update I'll get back in touch with you.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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