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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ESA Backdated ???.


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Hello there. In case it helps, here is information from the directgov website that might help about the 13 week thing.

 

Money, tax and benefits

 

 

 

Employment and Support Allowance - introduction

 

dg_188998.jpg

Employment and Support Allowance provides financial help to people who are unable to work because of illness or disability. It also provides personalised support to those who are able to work. Find out more about Employment and Support Allowance.

 

About Employment and Support Allowance

 

Employment and Support Allowance offers you personalised support and financial help, so that you can do appropriate work, if you are able to.

It gives you access to a specially trained personal adviser and a wide range of further services including employment, training and condition management support. This is to help you manage and cope with your illness or disability at work.

Employment and Support Allowance involves a medical assessment called the Work Capability Assessment. This assesses what you can do, rather than what you cannot, and identifies the health-related support you might need.

Most people claiming Employment and Support Allowance will be expected to take steps to prepare for work. This includes attending work-focused interviews with their personal adviser.

Under Employment and Support Allowance, if you have an illness or disability that severely affects your ability to work, you will get increased financial support. You will not be expected to prepare for a return to work. You can volunteer to do so at any point if you want to.

 

 

 

 

Who can get Employment and Support Allowance

 

You may be able to get Employment and Support Allowance if you have an illness or disability that affects your ability to work. Find out who can get Employment and Support Allowance using the following link.

 

 

Employment and Support Allowance rates and how to claim

 

There are several ways you can claim Employment and Support Allowance. The easiest and quickest is by telephone or textphone. Find out how to claim Employment and Support Allowance using the following link.

 

 

The amount you get paid depends on your circumstances. It also depends on what effect your disability has on your ability to do any work. Find Employment and Support Allowance rates using the following link.

 

 

How it works

 

For new claims, Employment and Support Allowance consists of two phases:

 

  • the assessment phase
  • the main phase

The assessment phase

 

The assessment phase lasts for the first 13 weeks of your claim. This is while a decision is made on your capability for work through the Work Capability Assessment. During this phase, Employment and Support Allowance is paid at a basic rate.

The main phase

 

The main phase starts from week 14 of your claim. If the Work Capability Assessment shows that your illness or disability does limit your ability to work. During this phase, an additional amount (called a component) is paid on top of the basic rate.

 

 

My best, HB

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Illegitimi non carborundum

 

 

 

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