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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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'Fraud' arrests at government contractor A4e


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It's the front page story in today's Daily Mail as well:

 

http://www.dailymail.co.uk/news/article-2104539/Emma-Harrison-4-staff-David-Camerons-work-tsar-arrested-fraud-inquiry.html?ito=feeds-newsxml

 

It'll be interesting to see what developments follow. In 2009, A4e lost a DWP contract following a fraud investigation, and in 2010 they were fined £60,000 for losing the unencrypted personal data of more than 25,000 jobseekers.

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Judging by their adverts on job websites they only will employ people who will get them the money from the government. I don't fit that profile so they wouldn't employ me.... even though I have 40 years experience as an administrator at mostly senior level!

 

A complete farce and another example of private initiatives taking the proverbial.

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The A4E fraud arrest-count now stands at 6. This time, its someone from their Milton Keynes office

 

http://www.bbc.co.uk/news/uk-england-17792718

 

How many different offices will need to be investigated before it can be called 'systemic'?

 

 

(Incidentally, I notice that all the posts on this topic are all dated on the 22nd of the month...strange)

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I have my doubts that these arrests will effect A4e too much, no one in the higher echelon of the company has been implicated, Emma Harrison is a personal friend of Cameron, on his dinner invite list and all that, hands will be shook, agreements made, certain people with influence will find their bank balance has had a healthy injection of cash, some foot soldiers will be scapegoated, and it will be business as usual.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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