Jump to content


  • Tweets

  • Posts

    • Thank you honeybee if you would my head is mashed now. You guys our savers.  H
    • You can edit the answers to be in red or would you like me to do it? HB
    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Freedom Finance & Firstplus - PPI misselling **WON**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4261 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

I am new this site and have been really impressed with the level of knowledge and advice provided, which has subsequently helped me to successfully claim back PPI from both Paragon Finance and Santander (Alliance & Leicester) :-D

 

I am now trying to make a claim against Firstplus for missold PPI, but have hit a sticking point, because the loan was brokered by Freedom Finance...despite all documentation (credit agreements and payments were made to Firstplus).

 

From my initial complaint - Firstplus are trying to push the complaint towards FF corner (who are now no longer)!

 

I contacted FOS to gain further advice, on who held legal responsibilty and they advised that advice given by Firstplus, was correct...

 

Anyway, to cut long story short...I would like to get further clarification on who should I be complaining to Firstplus or Freedom :???: and within the CCA is there a section, which I can quote to get Firstplus attention??? :-)

 

Thanks

Link to post
Share on other sites

Thanks...I did quote this section in response to Firstplus!

In the interim I've sent off a SAR to Firstplus, because im unsure of date when I settled the loan, so require further ammo to fight firstplus with...Note I did suggest the customer relation exec who responded at firstplus to this section of the CCA! :-)

So I wait their response!!

Link to post
Share on other sites

  • 2 months later...

A quick update on my claim to date:

 

Sent FP response quoting CCA 1974 s56...FP responsed broker no longer trading, so will forward your details on to FSCS (final response)...FSCS only deal with claims from 2005 onwards, my loan as dated 2002!

 

Anyway, fed up with FP avoidance & fob off tactics... sent email to CEO (Bob Diamond) raising my concerns re: FP shoddy approach to dealing with customer's ppi complaints (also sent FP a postal response the following day)...3 days later letter received from Customer Relations Manager from Barclays, who has been instructed to investigate my complaint & apologises for the treatment provided by FP to date...so I will see what happens now & I wait his response!

Link to post
Share on other sites

  • 2 weeks later...

sri we had a troll

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

sri we had a troll

 

dx

 

Thanks dx100uk for the clarification, as I just read their response & i was really shocked about their comments to my post.

Link to post
Share on other sites

Came home today and waiting for me was a letter from FP!

 

After further investigation they have decided to refund ppi attached to loan & have sent a cheque to cover the ppi, as a gesture of goodwill...

 

They haven't admitted liability for the mis-sale of policy & insistent this falls with FF..

 

I will of course bank the cheque, but wondered should I pursue for the interest, as on my soc?

 

Once cheques cleared, I will send a donation to this site, as the information & advice found in this forum has been valuable in my plight...

Link to post
Share on other sites

diff to say as we dont know the figures

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

.

ENSURE: remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

.

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Hi

 

if that figure of £1,993 is just the premium on its own then I would be pressing for the interest as well.

 

After all, FP had interest off you over a period of time on this loan for the PPI didn't they and although they say it is a gesture of goodwill of they were certain they weren't responsible they wouldn't have coughed at all.

 

The name of the spreadsheet you should have used is "StatIntSheetV101.xls" and you should have listed each payment of the PPI part of the loan you made giving the date of payment and the amount.

 

ims

 

Link to post
Share on other sites

Ok thats good

 

So if the figure you have as the payment is the relevant percentage of the total monthly repayment then I would be chasing them for the figure per the spreadsheet less the amount they have already paid you.

 

ims

 

Link to post
Share on other sites

Okay...once cheque has cleared :-), I will construct a letter to chase on the remainder relating to the interest element from FP and email a copy of my correspondance to Bob Diamond...

 

Thanks again for all your help / advice & I will defo send a donation, once I've banked the cheque...

Link to post
Share on other sites

Thanks

 

I hope this does boost other FP claimants to pursue their claims and not allow FP to fob them off or use delay tactics and just keep fighting...if all fails email CEO & complain about FP approach to delivering customer service / care to get a response! :-)

 

Will update again once I get a response...

Link to post
Share on other sites

  • 4 months later...

Hi my name is Joe and reading this thread has given me a boost to claim for the mis sold ppi that was with my first plus secure load. I also got my loan from freedom in 2004 just before they joined the FOS i believe And have been told that I can not claim through the CMC because they now don't exist this was last year so I basically give up but reading this by the OP has given me a bit of hope. I have just contacted FP which I haven't done before directly about the PPI and they are sending out the forms with my account details on so they can be passed on to a third party and they will decide who is responsible for the PPI claim. I tried to throw the consumer act section 56 at the guy but wasn't really getting any where :( How do you guys think I should approach this just a wary were to start? Thanks in advance. Just be more info loan was paid off in 2006.

Link to post
Share on other sites

Hi my name is Joe and reading this thread has given me a boost to claim for the mis sold ppi that was with my first plus secure load. I also got my loan from freedom in 2004 just before they joined the FOS i believe And have been told that I can not claim through the CMC because they now don't exist this was last year so I basically give up but reading this by the OP has given me a bit of hope. I have just contacted FP which I haven't done before directly about the PPI and they are sending out the forms with my account details on so they can be passed on to a third party and they will decide who is responsible for the PPI claim. I tried to throw the consumer act section 56 at the guy but wasn't really getting any where :( How do you guys think I should approach this just a wary were to start? Thanks in advance. Just be more info loan was paid off in 2006.

 

joey welcome

 

can you please start a new thread

 

see below

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...