Thanks I hope this does boost other FP claimants to pursue their claims and not allow FP to fob them off or use delay tactics and just keep fighting...if all fails email CEO & complain about FP approach to delivering customer service / care to get a response! Will update again once I get a response...

Okay...once cheque has cleared , I will construct a letter to chase on the remainder relating to the interest element from FP and email a copy of my correspondance to Bob Diamond... Thanks again for all your help / advice & I will defo send a donation, once I've banked the cheque...

Hi, now added PDF version...Hopefully able to now read Thanks FirstPlus SOC.pdf

Hi, Thanks for both of your advice re: uploading doc and interest... I will have another go of uploading the document. Thanks

Hi No, mention of interest...Just refunded my PPI (£1993) premium, as gesture of goodwill... Having problems trying to upload spreadsheet at mo, but i can copy and paste in, if that helps? Thanks

Came home today and waiting for me was a letter from FP! After further investigation they have decided to refund ppi attached to loan & have sent a cheque to cover the ppi, as a gesture of goodwill... They haven't admitted liability for the mis-sale of policy & insistent this falls with FF.. I will of course bank the cheque, but wondered should I pursue for the interest, as on my soc? Once cheques cleared, I will send a donation to this site, as the information & advice found in this forum has been valuable in my plight...

Thanks dx100uk for the clarification, as I just read their response & i was really shocked about their comments to my post.

Hi clio2010, Sorry for the delay in response...my policy was with Budget Car insurance. It sems the ppi mis-selling minefield, is not only related to loans and credit cards...

Hi, When I was looking through my old paperwork, I also found PPI included on an old (2008) car insurance policy... After complaining to the company, on the grounds of mis-selling, as I hadn't asked for it...I successful reclaimed the money back.

A quick update on my claim to date: Sent FP response quoting CCA 1974 s56...FP responsed broker no longer trading, so will forward your details on to FSCS (final response)...FSCS only deal with claims from 2005 onwards, my loan as dated 2002! Anyway, fed up with FP avoidance & fob off tactics... sent email to CEO (Bob Diamond) raising my concerns re: FP shoddy approach to dealing with customer's ppi complaints (also sent FP a postal response the following day)...3 days later letter received from Customer Relations Manager from Barclays, who has been instructed to investigate my complaint & apologises for the treatment provided by FP to date...so I will see what happens now & I wait his response!

Thanks...I did quote this section in response to Firstplus! In the interim I've sent off a SAR to Firstplus, because im unsure of date when I settled the loan, so require further ammo to fight firstplus with...Note I did suggest the customer relation exec who responded at firstplus to this section of the CCA! So I wait their response!!

Hi, Yes, the credit agreement shows that it's regulated by CCA 1974...

Hi, I am new this site and have been really impressed with the level of knowledge and advice provided, which has subsequently helped me to successfully claim back PPI from both Paragon Finance and Santander (Alliance & Leicester) I am now trying to make a claim against Firstplus for missold PPI, but have hit a sticking point, because the loan was brokered by Freedom Finance...despite all documentation (credit agreements and payments were made to Firstplus). From my initial complaint - Firstplus are trying to push the complaint towards FF corner (who are now no longer)! I contacted FOS to gain further advice, on who held legal responsibilty and they advised that advice given by Firstplus, was correct... Anyway, to cut long story short...I would like to get further clarification on who should I be complaining to Firstplus or Freedom and within the CCA is there a section, which I can quote to get Firstplus attention??? Thanks