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    • Thank you JK2054 and BankFodder for your replies. The information requested is as follows:   My wife and I are sole traders supplying bespoke, handmade wedding trays and other items through our website. We do not sell on ebay. We had an order for two trays (invoice value £370) that were shipped on Monday 25th March. We used P2G as the broker and Evri as the shipper. We declared the value but did not take out insurance. As the trays were a present for a wedding on Saturday 30th March we checked the progress of delivery on the Thursday to see that there had been an attempt to deliver on the 27th but the driver failed to deliver as the customer’s gate was shut (customer informs us that the gates are open between 7am-7pm. We contacted the customer who informed us she had been waiting in all week and there had been no attempt of a delivery. Evri allege they attempted to deliver on the 28th & 29th. On the P2G web site on the 4th April at 14.17 it stated that the customer refused delivery. At 14.28 it updated to say there was a problem with the address and at 14.32 updated to say the customer had refused delivery. At 14.35 updated again to say it was being returned. Last entry was on the 7th April that it was being processed at the depot. We never received it. I have had six web chats with P2G between the 4th-30th April. On the 26th April, I had an offer of £20 plus cost of delivery (£6.72) from P2G which I rejected. During this time, I also contacted Evri that resulted in an email from Evri Customer Services (20th April) stating that they had lost the parcel. I replied requesting details of the attempted delivery but received no reply. After emailing Evri again on the 23rd asking again for the information I received a phone call from someone called Haleemah on the 25th who apologised and promised to send an email with a link to submit a claim form. I subsequently received an email with the link which only took me to a page that stated “Page not found”. After informing Evri customer services of the problem (to which no reply was forthcoming) a couple of days later I retried the link but it only took me to the Evri website. I believe that I have a good case against both companies but would appreciate guidance on which path to go down. I have read most of the information on this site, which has been very helpful and much appreciated, particularly the various court transcripts. I appreciate that this process is a marathon and not a sprint and am fully aware that I need to get everything in the correct order before starting on the legal road. I am sure this covers the current position but if further info is needed please let me know.  
    • Everything at small claims revolves around informality and common sense, there are no "special" ways to have to do things. The site manager's WS will be like yours and the one I linked to - just much shorter.  There need to be the introductory hearings about the case, the parties, etc., and the concluding Statement of Truth. In the middle just a couple of paragraphs where they say who they are, how they know you, and about permission being given by the landowner to use the car park. Superb.  I've added another section about the signage to the suggested WS sections three posts above. Yes, it's perfectly possible.  It'd be a good idea to phone the court on the 18th to see if they have paid.
    • OK thank you very much. I will prepare my WS as you advise.  I will indeed be preparing the WS over the weekend. I will also post UKPC's on Wednesday by 2nd class mail. As they have until the 17th to pay the court fee, is it possible they might discontinue at that stage too? Also I wanted to ask, in what form should the site manager's statement come? And the site owner if i can contact them? I will get photos of the signage to share with you also. Thank you.
    • Theres speculation on whether the magazine was Womens Weekly or Boys own 😀   ... probably a classic first edition of boys own - based on it costing $130k :lol  
    • You have five days yet to respect the WS deadline which is next Wednesday.  As others have said,  you can e-mail the court their copy.  That gives you the whole weekend to get the WS prepared.  Personally I'd post UKPC's theirs by 2nd class post (all they are worth) on Wednesday too, the court won't look badly on a short delay from a Litigant-in-Person. Another point.  In your WS you say their signs are rubbish.  That's a great point if their signs really are rubbish.  It's a dreadful point if their signs are fine.  So have you got photos of their signs?
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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CSA & Child Benefit - Son aged 16 now living with dad


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My son has recently moved in with me. He is 16, not in any form of education or training and has no intention of doing any.

His mother still claims child benefit for him which in turn means I still have to pay CSA. I know she should not be claiming and child benefit for him, especially as he lives with me now.

 

I have contacted the CSA several times to tell them this but they cannot stop the CSA until the child benefit stops. I have rung them and they say they will look into it but all they do is call her, she clearly lies to them and they simply believe it.

 

I have paid the CSA religiously but still have to pay for my son as well on top of that which is not fair. How can I get the child benefit payments to stop. I have thought of getting a solicitor involved but do not know really which way to turn.

 

Any advice greatly appreciated.

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Phone child benefit and inform them that your son is living with you and not in full time education they will then suspend the child benefit in respect of your son.

If he left full time education July this year she must have informed them he is staying in full time education to get the extension or it would have ceased in September this year.

If he turned sixteen after September them you may be able to put in a claim for him untill March 12. I

http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017545

 

As well as receiving child benefit she will also be in receipt of Tax credits as well on the strength of the CHB

When child benefit has ceased then you can get your CSA sorted.

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If she is still claiming what she is not entitled to then that is theft and should be reported as such.

 

https://secure.dwp.gov.uk/benefitfraud/

 

I have been told to tell you that you must act now with the Child Benefits and that you will get your overpayments returned.

Edited by Conniff
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  • 2 years later...

I know this is an old thread but I am in the process of seeking a judicial review on this subject, as it is not stated in law that child maintenance must be paid just because a child benefit award remains in place favoring the other party after a child relocates.

 

The reason for my post is because I would like to have some back up for my judicial review from others who have been abused by these rules concocted by the CSA and not supported in legislation.

 

If the OP would PM me (I can’t PM as I am a new member) I would be most grateful.

 

 

 

In regard to the post above, I can tell you that a report of child benefit fraud between parents is unlikely to be considered, I have just been told this by the Parliamentary and Health Services Ombudsman and quote:

 

“In cases where the parents cannot agree who should receive Child Benefit, allegations made against the other person are not treated as fraud. The Child Benefit Office says that accusations are often made to gain advantage over the other person and are therefore not classed as verifiable evidence of fraudulent, criminal or non-compliant activity.”

Edited by Conniff
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