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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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No problem twelve o'clock. I hope you resolve your problems too.

 

So back to the Marston's story. The plot thickens. Another letter arrived on Friday or Saturday claiming that a brief inventory has been prepared which they have kindly enclosed. There asking me to sign a walking possession agreement which of course I'm not going to. There still claiming the debt needs to be paid and it's now reached £2600! I've been in contact with my landlords/creditors to work out how much I owe them and they're claiming it's around £1000. They've also said they will stop any legal proceedings. What I was wondering was if it was ok for me to continue to ignore Marstons and deal directly with my landlord?

 

I will this week begin putting into place a DRO which should take effect in a less than a month. So I'm not too concerned about Marston's but I'm slightly concerned about my neighbour's car they've added to their inventory! Shall I let this play out like the fiasco it is?

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  • 2 weeks later...

Hello I have now received another two letters from Marstons. The one received today is to give me fair warning that removal contractors will be coming to my property in one week to seize and remove goods to satisfy the writ.

 

Can they gain access to my property or can I ignore them?

 

I'm in contact with my creditor regarding paying off the arrears.

 

Any help is appreciated.

 

Thanks

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Getting a bit confused over what is happening here.

 

Have you applied for Set Aside? If not why not?

Have you applied for a Stay of Execution? If not why not?

Have you applied for the DRO?

Providing they have not gained access to your home peacefully then they cannot force entry.

 

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I have not applied for a set aside or a stay of execution as my LL said that legal proceedings would stop.

 

I'm waiting for my credit report to come back from Experian plus I'm trying to sort out £90. not easy when your trying to live off JSA.

 

They've never been inside my property and they never will!

 

I've been on email with my LL about the matter and they assured me that all legal proceedings would stop. Unfortunately that was said over the phone. I've asked that all further correspondence to be via email. I've only ever emailed Marstons and that was to say they need to leave me alone and contact my LL who I cc'd.

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They added on an £80 moneyclaim to my arrears without explaining what it is and I've now worked out this is the fee they would have to pay to Marstons attempts to seize my goods. Unbelievable!

 

I've asked my LL to detail how much I owe them as I'm not paying some arbitrary amount especially as my deposit was never returned.

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I have not applied for a set aside or a stay of execution as my LL said that legal proceedings would stop. Problem you have is that LL has probably not informed HCEO. However if they do then your LL willbecome esponsible for all charges to date and in reality I don't see them doing that.

 

I'm waiting for my credit report to come back from Experian plus I'm trying to sort out £90. not easy when your trying to live off JSA. This will have to go back to Court as you cannot just wipe a CCJ out.

 

They've never been inside my property and they never will! Pleased to hear that.

 

I've been on email with my LL about the matter and they assured me that all legal proceedings would stop. Unfortunately that was said over the phone. I've asked that all further correspondence to be via email. I've only ever emailed Marstons and that was to say they need to leave me alone and contact my LL who I cc'd.

 

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They added on an £80 moneyclaim to my arrears without explaining what it is and I've now worked out this is the fee they would have to pay to Marstons attempts to seize my goods. Unbelievable! The £80 fee would be to start the original claim, this is added to your debt, to employ Marstons they had to have a CCJ first, then transfer it up to High Court for enforcement - extra cost again of £60.

I've asked my LL to detail how much I owe them as I'm not paying some arbitrary amount especially as my deposit was never returned. Was your deposit held in Deposit Scheme?

 

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No it wasn't. My landlords are called Camelot property and you sign a licence agreement not a tenancy http://uk.cameloteurope.com/

 

They were so badly organised hence them chasing me two years after I moved out.

 

Shall I wait for my LL to contact me on monday as agreed by them in email or shall I go ahead and do the set aside and stay of execution asap?

 

And what do you mean by this will have to be sent back to the courts? a ccj can't just be wiped out? I was under the impression this debt can be added to my DRO without any problem.

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Shall I wait for my LL to contact me on monday as agreed by them in email or shall I go ahead and do the set aside and stay of execution asap? Give them till Monday & if they drag their heels submit the forms.

 

And what do you mean by this will have to be sent back to the courts? a ccj can't just be wiped out? I was under the impression this debt can be added to my DRO without any problem. I don't doubt it could be added to your DRO but why accept a CCJ that you knew nothing about and probably shouldn't have had. It will prevent you getting credit for 6 years and will make life difficult should you wish to move if your new LL does a credit check.

 

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Fortunatley I'm in a HA property now and have it till I'm old and grey as long as i pay my rent!

 

I don't care about not having credit for 6 years. Credit sucks! I'd rather save and buy and have what I need. The DRO feels cleansing.

 

But yes your right, I shouldn't accept a CCJ that I knew nothing about. I'l pst back what I hear from my LL on monday.

 

Marstons have listed a neighbours car on the list of my assets so if they do turn up on weds it should be rather entertaining seeing them deal with my neighbour. he's a bit scary!

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Marstons have listed a neighbours car on the list of my assets so if they do turn up on weds it should be rather entertaining seeing them deal with my neighbour. he's a bit scary!

 

Have you advised them of this? Have you advised your neighbour - who should submit a 3rd Party Claim?

 

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No I haven't told my neighbour or Marstons. If you think I should I will. The car belongs to a neighbour that lives in the flat across the street.

 

You should as your neighbour's 3rd party claim, would confirm the invalidity of Marston's levy, and if he is as scary as you say, may well protect him from getting arrested by police if he confronts the bailiff who is attempting to remove the car, as the police would likely support the bailiff

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Hello. It's not the scray neighbour who own the car. Thats the guy who lives downstairs. The car owner lives across the road and seems like a reasonable quiet type. I've emailed Marstons to let them know it's not my car. they never reply to my emails. Do i have to tell my neighbour who owns the car the situation? I'd rather not discuss my personal business as it's quite embarrassing.

 

Also, my LL never got back to me as promised!

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Hello. It's not the scray neighbour who own the car. Thats the guy who lives downstairs. The car owner lives across the road and seems like a reasonable quiet type. I've emailed Marstons to let them know it's not my car. they never reply to my emails. Do i have to tell my neighbour who owns the car the situation? I'd rather not discuss my personal business as it's quite embarrassing.

 

Also, my LL never got back to me as promised!

 

It's down to you, but if the bailiff does remove the car and he possibly might, your neighbour would contact the police who may well find out bailiffs have it, and tell him tough it's civil car isn't nicked,

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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