Jump to content


  • Tweets

  • Posts

    • Hi All. I was driving in Stevenage down a 40 road.  After coming off the motor way i noticed my car felt a little "weird" so i accelerated, then slowed the car down.  Shortly after i got stopped by a manned police car with a laser. During the stop the officer stated i was doing 54 in a 40, the conversation was short, but he said i would unlikely get a awareness course and it was most likely 3 points and a fine.  Mrs thought it was a good idea to have dairy when she is lactose intollerant on date night, so we just got on our way.  At the time, i didnt admit to the offence, but did say i didnt realise and had slowed down in any case. The officers chest camera was recording and on. At the stop, he asked where to send the fine to, as i knew i would be travelling to visit family up north, i provided my temporary details at that location in Yorkshire. It is now 05/05 and i havent recieved anything at either my home address in Stevenage or the temporary address. 1. Is there a time limit in which paperwork needs to be sent to me. 2. SHould i query the ticket as i dont want to miss any deadlines (if so who do i check with?) OR should i keep queit. 3. Given nothing has arrived in 20 days, is there a chance of appeal if and when it comes through? Many thanks CrazeUK
    • Hi All. A family friends car was having issues when she was on a trip visiting family up north at the begining of January.  She ended up leaving it at my friends garage in the same location, who parked it on his forecourt to investigate the issue, howver he said most likely it is beyond economical repair as its a serious gearbox fault. In the meantime i replaced her car with one of my spare cars. The insurance on the car then expired in at the end of January.  When the insurance expired, I sent a paper V890 paper as i didnt have her V5 Reference number in hand to do it online (i have a copy of this).  She didnt mention she hadnt recieved any confirmation as she didnt know if she would get one.  She then cancelled her road tax at the end of March (i think) as she was paying by DD. She then was travelling up north so didnt get her ,ail until last week. She recievd a letter dated 09/04/2024 stating she had failed to insure the vehcile and there was a £100 fine which could be reduced to £50 if she respons by 11/05/2024.  As soon as we noticed, i got her to dig  out the V5 and SORN'd the vehicle.   My friend has been a bit slow in checking the fault, however i suspect it will still be scrapped and is still on his forecourt. Is this possible to appeal?
    • worthy to not forget Just to let you know this bunch Kensington have been fined £1.225m by the financial regulator for treating borrowers who were in arrears unfairly. Claim those charges back plus the interest and tell them not to add any more to the account. There are a few news stories here you can get the info for a letter to send to them. http://news.bbc.co.uk/1/hi/business/8615870.stm  
    • Hi All. I went to visit a family friend in Rochdale on a new housing estate opposite a old row of houses. The location is Royle Road, Postcode OL11 3PE. I was originally parked in parking bays outside the old houses, then moved the car, when I noticed my tyre was flat, so parked on what looked like double yellows to use his air pump to check and inflate the tyres before we left the house.   In the time i went inside to sort the pump and power supply i got a PCN.  The tyre then got changed (has a puncture) and we left. PCN Number:         RE######## Date:             04/05/2024 Time:             20:36 Observation:         20:34 to 20:36 Reported location:     Royle Park Road Reason:        Parked in a restricted street during prescribed hours (Code: 01) I believe this PCN is not correct and has grounds to appeal: 1. My friend who moved into the property around 6 months ago, swears that even though it has old double yellows marked, they are not current or council marked.   He said the property development company had said they had marked them for ease of access during development. 2. The road i was parked on was Royle Road.  The PCN was issued for Royle Park Road, which is about 400 yards up the road. 3. There are no sign posts or marking showing parking  restriction hours in the entire area (there maybe on Royle park Road). I have attached a map of the Location where i parked as a red dot. I have 2 questions: a.  Is there a way to check where double yellow lines are marked on some register to check if they are current? b. Can my grounds of appeal simply be, wrong location, wrong offence? Thanks in advance. Map_20240505.pdf
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Ascenden/HML


zither
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4551 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Don't know about that but I heard that the Acenden Action Group might be under investigation and review by the Information Commissioners Office with a view to action being taken

Edited by Airwolf
Link to post
Share on other sites

I read somewhere that Acenden will be servicing loans for a main stream lender in the new future.

 

Got this from their site

 

 

Acenden is the highest Fitch rated residential mortgage special servicer in the UK market and the only primary servicer ranked 'Strong' by Standard & Poor's, the highest ranking in the UK market. Acenden is also ranked 'Above Average' by Standard & Poor's as a special servicer of residential mortgages in the UK.

 

S&P

 

 

  • Acenden has a good track record and is experienced in special servicing and servicing difficult loans
  • Acenden employs experienced senior management, which has now been working as a team for a year and the rankings reflect the management's positive impact on the company
  • Acenden has implemented changes that have resulted in reported 8% gains in efficiencies
  • Internal reorganisation has enhanced Acenden's customer service, measured by improved quality scores and by complaints levels, which have been further reduced and are now, in S&P's view, at a low level
  • S&P’s rankings now cover the full spectrum of residential mortgages
    • STRONG – UK residential mortgage primary servicer ('Stable' outlook)
    • ABOVE AVERAGE - residential mortgage Special Servicer ('Positive' Outlook)

     

Fitch

 

 

  • Acenden is the highest rated residential mortgage special servicer providing both primary and special servicing capabilities in the UK
  • Ratings are supported by the experience and stability of the senior and middle management teams
  • Technology initiatives have generated numerous operational efficiencies within the servicing platform, as well as enhancing Acenden's already well-developed and experienced special servicing function
    • Residential primary servicer
      • UK Prime RPS2
      • UK Sub prime RPS2

       

      [*]Residential special servicer

      • UK RSS2

       

     

In 2011, Moody's commented on Acenden's servicing operations:

 

 

  • Acenden currently benefits from very experienced senior management
  • Moody's views positively Acenden's servicing capabilities in maximising the pool performance given the intrinsic quality and characteristics of the underlying mortgages

Link to post
Share on other sites

As for HML - Taken from a online industry publication

 

HML have announced that chief executive, Brian Brodie and chief commercial and finance officer, Neil Warman have decided to leave the company.

 

Richard Twigg, group finance director of Skipton Building Society and chairman of HML, says: “We would like to thank Brian and Neil for the enormous contribution they have made to HML over the last three and a half years and wish them every success for the future.

 

“Whilst recruitment activity begins to find permanent successors, Andrew Jones, currently chief operating officer will act as interim chief executive.”

 

Jones adds: “We will enter 2012 with a stable and sustainable operational and financial base, giving us the right platform to develop and grow, backed by Skipton Building Society.”

 

HML’s 2010 accounts reveal the company made a profit before tax of £64,000 for 2010, compared with £3.4m in 2009.

Its profit would have been £5.48m if it had not have been for restructuring costs.

 

The restructuring included the closure of two operational sites and the transfer of certain functions to its head office.

HML also reduced staff levels from 1,966 to 1,460 in 2010, while its assets under management fell from £47.46bn in 2009 to £43.47bn in 2010.

 

The servicer has lost two high profile clients in the last 12 months. In December 2010 GMAC-RFC announced that it was taking the servicing of its £3.6bn book in-house, followed by Nationwide Building Society in January transferring the administration of a combined £2bn mortgage book in-house.

 

In August talks were believed to have broken down between Vertex and Skipton over the acquisition of HML.

Fitch Ratings has placed Homeloan Management Limited’s UK residential mortgage primary servicer ratings of ’RPS2+(sub-prime)’ and ’RPS2+(prime)’, and UK residential mortgage special servicer rating of ’RSS2-’ on rating watch negative.

 

The rating action follows the recent announcement that both the chief executive officer and chief financial officer departed HML on October 27 2011.

 

Fitch notes the temporary management structure in place provides the business with a reduced layer of management and reduced breadth of experience, but average industry experience and company tenure among the executive team totals 15.7 and 6.5 years respectively - which remains on a par with rated peers.

 

Furthermore, Fitch’s global servicing criteria incorporates the financial condition of mortgage servicers. Following the downgrade of its parent company, Skipton Building Society to ’BBB’/Negative from ’A-’, Fitch has adjusted its scoring model to take this into account.

 

The RWN reflects the negative outlook placed on Skipton’s long term issuer default rating, along with the current uncertainty regarding future executive team structuring and strategy of the servicing operation.

 

Fitch says it will continue to monitor developments at HML over the next six months and issue further commentary when appropriate.

 

At the moment HML is not in a position too or is capable of taking over Acenden. Might be the otherway around if anything

Edited by Airwolf
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...