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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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darren v payday express **


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I've sent this lot a token payment of £5.00 to start off with. I sent them several emails and now one letter begging them to freeze interest and to give me time to sort myself out. They've phoned me at home, mobile, (my parents too) and at work and now it is getting silly. I keep on getting texts, messages and emails saying that they haven't recieved anything, but I know since July, I've kept in touch plus I paid the last interest on my new debit card! My mother was in hospital in July and I defaulted due to losing my old card. got a new one and forewarned these clowns about this and what did they do? Ignored my emails and tried to take money from my old card. I eventually got the new one and they took money off of there, but they sent no apologies and they have been ignorant all the way through. These people obviously can't read otherwise they wouldn't cause unnecessary stress to people.

I'd like to know what they would do, if they had illness or a loved one in hospital (serious illness mind not a small thing at all) and see how they feel getting harassed when they are still getting paid. They are *******s!

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I am also encountering problems with Payday Express. I am on medication for depression which makes matters worse. Has anyone complained to the OFT? All my e-mails are ignored. What I can't understand is every non priority creditor accepted a repayment plan. Why are Payday Express so different? Are they trying to grind people down?

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I've sent this lot a token payment of £5.00 to start off with. I sent them several emails and now one letter begging them to freeze interest and to give me time to sort myself out. They've phoned me at home, mobile, (my parents too) and at work and now it is getting silly. I keep on getting texts, messages and emails saying that they haven't recieved anything, but I know since July, I've kept in touch plus I paid the last interest on my new debit card! My mother was in hospital in July and I defaulted due to losing my old card. got a new one and forewarned these clowns about this and what did they do? Ignored my emails and tried to take money from my old card. I eventually got the new one and they took money off of there, but they sent no apologies and they have been ignorant all the way through. These people obviously can't read otherwise they wouldn't cause unnecessary stress to people.

I'd like to know what they would do, if they had illness or a loved one in hospital (serious illness mind not a small thing at all) and see how they feel getting harassed when they are still getting paid. They are *******s!

 

How much do you owe and how much have you paid back?

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I owe them 500 pounds technically. However, they are now adding interest and ignoring my e-mails. If I knew they would freeze interest I would make a token payment.

I have considered going on a national debt line DMP. If this would stop the hassling phone calls and e mails I would sign up. I do have substantial non priority debt. However, every creditor has accepted my repayment plan.

 

I am slightly cautious of going on a DMP as they told me I would not be able to put money away. (to save) They said savings are considered a luxury. I have one daughter who is at Uni and I had to help her with the deposit for her flat. My second daughter will start Uni Sep 2012. Plus I have my youngest daughter too.

 

I am curious as to why Payday Express make people suffer?

Pay day loans can be dangerous. In some States in the USA they have been banned.

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I am going to repay £250 and that is it i am going to give £20 tomorrow and bits when i can, the thing concerning me still though is how would i argue over charges if i payed them £250 is there anything i can do to make them go away?

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I am going to repay £250 and that is it i am going to give £20 tomorrow and bits when i can, the thing concerning me still though is how would i argue over charges if i payed them £250 is there anything i can do to make them go away?
just keep sending small payments to them until u have paid in full :wink::violin: Edited by quackquack
just pay what u owe they wont take u to court for the added interest and when u have paid them tell em to sod off
:violin::ban::lock1::bump::clock:
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Darren, you'll just have to keep making payments till you've paid what you think you owe then write to them stating you believe you have repaid in full. After that you'll just have to wait and see what they do and take it from there. There's no point in keep asking what they will do as no-one can answer that.

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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As I said, pay them then write to them telling them you believe you have paid in full. You can't do anything about them harrassing you after you've paid - until you have paid. Only then can you deal with whatever they do. Just make payment first.

 

You're trying to deal with the future when you should be dealing with the present.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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  • 3 weeks later...

Just recieved this in an email from Mini credit

 

 

We would like to remind you that your MiniCredit overdue loan balance is £504.00.

 

If we are unable to recover full amount within next 10 days we'll send Your account to THE DOORSTEP COLLECTOR and You will incur extra costs.

 

We may also contact Your employer and start legal action against You. We also report the status of Your outstanding account to Credit reference agencies. All this process affects your credit score adversely and ability to receive credit in the future.

 

 

Best regards

 

Minicredit.co.uk

Debt Collection Team

Tel: 08718903015

http://www.minicredit.co.uk/contact

 

 

HOW SHOULD I RESPOND TO THEM?

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no send that straight to the authorities

 

esp the threaT OF contacting your employer

 

very very naughty!"

 

ignore them otherwise.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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