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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • The Phantom
      Letter from Police, intention to prosecute RTA - advice please on how to proceed

      By The Phantom · Posted

      Yeah, I would confirm that anyway, as there is a separate sheet where I have to put in those details and my insurance number and driving licence number. That is on page 2 (page one is their allegations) then page three is a statement that you weren't the driver and space to give details who was driving. Page 4 is an empty sheet for a statement to explain the situation. So I will fill out my details as the driver on page 2, admitting I was driving at the time, and then attach my statement as above as a separate sheet. That should hopefully do it at this stage
    • NewsBot
      cpttltd.com (Clone of FCA authorised firm)

      By NewsBot · Posted

      Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Man in the middle
      Letter from Police, intention to prosecute RTA - advice please on how to proceed

      By Man in the middle · Posted

      Seems OK, except that you must provide your details (as the driver). Include your name, address, DOB and driving licence number. This is to comply with s172 of the Road Traffic Act. Keep a copy and get a free Certificate of Posting from the Post Office.
    • Aleafstorm
      Further Steps Notice and Notice of Enforcemant regarding court case I was unaware of.

      By Aleafstorm · Posted

      Dear all, some information/advice required please.   I recently received a Further Steps Notice about a fine from 19/03/2018 which I knew nothing about. It was regarding a vehicle parked on the street without tax ( It was covered up and there because the only key to it had been stolen, I had been away from home  and I was having trouble getting a new key cut and coded to the vehicle )  I had not made a change of address to DVLA which would be why I knew nothing about the fine until receiving the final steps notice dated 29th April 2024 and giving me 10 working days to pay, although the notice did not arrive till May 9th 2024. I emailed the London Collection and Compliance Centre on May 13th 2024 asking for any information and they sent me a copy of the original fine. It is for  £390 back vehicle tax, £85 cost and £600 fine.  I now have received a Notice of Enforcement dated 7th June 2024 demanding payment ( total £1036)  or an arrangement by 6am 15th June ( tomorrow )  My question is is it tool late now to question the £600 fine part of the total amount to be paid ? That amount seems punitive.  Would making a statuary declaration regarding having no knowledge of the original court date apply ? And any other advice gratefully received. I am on Universal Credit and apparently they have already taken £177 via benefit reductions which I wasn’t aware of, but does make it seem strange that they were also unable to contact me.    Many thanks for any assistance 
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      lyxorassetmanagement.com (Clone of Previously Authorised FCA Firm)

      By NewsBot · Posted

      Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

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    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

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    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.
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Pupter

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Ell-enn

Ell-enn

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Hi, nearly finished your statement - just one last question, how much is the buildings insurance you bought yourselves ? I would like to show the judge how outrageous their £830 is for insurance.

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Ell-enn

Ell-enn

Posted
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Hi, nearly finished your statement - just one last question, how much is the buildings insurance you bought yourselves ? I would like to show the judge how outrageous their £830 is for insurance.

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Pupter

Pupter

Posted
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Just realised another factor in all this was that we were on a fixed rate paying in the region of £1300 a month and that is where a good chunk of this built up from, monthly payments are now down to around £850pm, quite a difference and to us easier to find ongoing.

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Pupter

Pupter

Posted
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Just realised another factor in all this was that we were on a fixed rate paying in the region of £1300 a month and that is where a good chunk of this built up from, monthly payments are now down to around £850pm, quite a difference and to us easier to find ongoing.

 

We currently pay £28 per month as opposed to their over £60 per month.

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Ell-enn

Ell-enn

Posted
Posted

Is that 12 payments of 28 ? = £336

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Ell-enn

Ell-enn

Posted
Posted

Is that 12 payments of 28 ? = £336

 

Affixed is the statement to go with Q.10 of the N244 – you need to fill in the information where there are XXX's (remove the xxx's) read it through carefully to make sure all the info is correct When you print it out the printer needs to be set for A4 paper (not Letter size) so it all fits on one page.

 

 

On the budget sheet write the claim number on the top left hand corner and Appendix 1 on the top right hand corner. When you have printed the proof of paying the £2k tomorrow write the Claim number and Appendix 2 at the top. Take a photocopy of your insurance schedule and again write the Claim number at the top but it will be Appendix 3.

 

Now assemble as follows:

N244 - signed

Statement - signed

Budget sheet - Appendix 1

Proof of payment – Appendix 2

Copy of insurance – Appendix 3

 

This forms the pack to take to court. Make sure it is stapled securely together. You will need to take a photocopy of it all for yourselves so you have a set to refer to in the hearing. When you take it to the court you will need to pay a fee of £40.00 and it will need to be in cash. The court staff should be able to give you a date for the hearing while you are there.

 

Any questions, just shout :)

Pupter Statement.doc

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Ell-enn

Ell-enn

Posted
Posted

Affixed is the statement to go with Q.10 of the N244 – you need to fill in the information where there are XXX's (remove the xxx's) read it through carefully to make sure all the info is correct When you print it out the printer needs to be set for A4 paper (not Letter size) so it all fits on one page.

 

 

On the budget sheet write the claim number on the top left hand corner and Appendix 1 on the top right hand corner. When you have printed the proof of paying the £2k tomorrow write the Claim number and Appendix 2 at the top. Take a photocopy of your insurance schedule and again write the Claim number at the top but it will be Appendix 3.

 

Now assemble as follows:

N244 - signed

Statement - signed

Budget sheet - Appendix 1

Proof of payment – Appendix 2

Copy of insurance – Appendix 3

 

This forms the pack to take to court. Make sure it is stapled securely together. You will need to take a photocopy of it all for yourselves so you have a set to refer to in the hearing. When you take it to the court you will need to pay a fee of £40.00 and it will need to be in cash. The court staff should be able to give you a date for the hearing while you are there.

 

Any questions, just shout :)

Pupter Statement.doc

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Ell-enn

Ell-enn

Posted
Posted

OK, can you put that in the statement in the paragraph where I have written about charges etc (there are xxx's for the amount of the insurance you have got yourselves).

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Ell-enn

Ell-enn

Posted
Posted

OK, can you put that in the statement in the paragraph where I have written about charges etc (there are xxx's for the amount of the insurance you have got yourselves).

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Pupter

Pupter

Posted
  • Author
Posted

That is fantastic Ell-enn. All correct and I am adding my details as we speak. I will pay the lump sum tonight if you think that is best and attach as requested. For the first time in days I feel we are getting somewhere-thank you.

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Pupter

Pupter

Posted
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Posted

That is fantastic Ell-enn. All correct and I am adding my details as we speak. I will pay the lump sum tonight if you think that is best and attach as requested. For the first time in days I feel we are getting somewhere-thank you.

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Ell-enn

Ell-enn

Posted
Posted

How will you make the payment tonight ?

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Ell-enn

Ell-enn

Posted
Posted

How will you make the payment tonight ?

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Ell-enn

Ell-enn

Posted
Posted

Internet is fine, you can then print it off to go with the pack you hand in to court tomorrow. Have you paid like this before? I assume you have their bank account details and quote your mortgage account no ?

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Ell-enn

Ell-enn

Posted
Posted

Internet is fine, you can then print it off to go with the pack you hand in to court tomorrow. Have you paid like this before? I assume you have their bank account details and quote your mortgage account no ?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Ell-enn

Ell-enn

Posted
Posted

If you bank with the same one as them, payment should be almost instant, otherwise it can be a day or two. That won't matter though, as long as you can print out the transaction then it proves the money has been sent.

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Ell-enn

Ell-enn

Posted
Posted

If you bank with the same one as them, payment should be almost instant, otherwise it can be a day or two. That won't matter though, as long as you can print out the transaction then it proves the money has been sent.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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