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    • @Man in the middle I've been searching the forum and you seem very knowledgeable. Would you mind giving a look at my query please? Thanks in advance!!
    • Thanks for this! I'm still not clear if I'm facing more than 6 points on my license though. Can you explain any further please? When I accept the 2nd speeding ticket, will they just charge me £100 and 3 points, or will they be more severe concenquences since that offense took place the following day of the 1st offense? Similarly, when I accept the 3rd offense, will they look at my record or just charge me with the £100 fine and 3 points?
    • Yes of course. That's why it says cc:: BIg Motoring World at the bottom. Don't imagine that this solves the issue. It doesn't. He not have to force the finance company and big motoring world to accept the rejection to give your money back. I suggest that you get the letter off tomorrow. And let us know what you hear but on Friday you should then send a threat to the finance company.   Have a look what I have said here about your options and read the whole thread as well.  
    • Been perusing the actual figures on the polls above wondering where the '16% claimed for deform comes from? I understand that there are 'weighted' end results based on secret calculations ...   Probably going to repeat this later, but remember that the ukip/brexit/reform/deform party has ALWAYS had poll speculation FAR better than their actual  performance at elections - by large margins. SO: The labor and Tory votes come largely from simply the people who say they will vote for them - sorted Lab 43% Tory 20%, with maybe another small 1-2% coming from the weightings of the 'not sures' Greens largely get what is declared from 'other' , although with another declared green bit from the 'pressed' question   So as the share of the voting displayed in 'other' granted to reform/deform is around 11%, where does the '16% too often being reported come from? Seems that reform has been granted as beneficiary of effectively ALL the don't knows and wont says, who when pressed didn't actually declare for someone else ... effectively adding 40%+ to their reported polling % - rather strange given their consistent under-performance compared to polling - or perhaps that is the cause of the higher rating eh?   Now I admit the possibility (probability?) of wingers being ashamed of declaring their support for the yuckey lemon end of the spectrum ... but surely  that should affect the 'Torys as well? Maybe the statisticians have simply weighted in that deform wingers are simply more likely to lie?   But - without 'weightings' and assumptions that faragits will get everything that isnt declared as a definite and unequivocal 'not that Piers Morgan' - reform is on around 11% it seems.   Add to that the history of polling a lot less than the hype - and the simple fact that faragit wingers seem to be spread across the country (presumably skulking in their moms spare room despite being 45+) and greens and lib dems seem to be community minded - I think two seats will be an epic result for farage. Hardly the opposition - far more raving wingnut party.   and importantly - Has farage got a home in clacton yet?
    • "as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking" (which you don't) ... but ok please upload the documents and we'll go from there
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Comet will not take responsibility for faulty iMac <<SUCCESS>>


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It's a long & sorry tale............

 

I became the proud owner of a beautiful Apple iMac on 24th November 2010. After just 37 days, it began to shut down totally & with out any warning. 3 times I took it back to Comet, 3 times they made me take it home again (saying they could not replace it, as they could find nothing wrong - 'it must be you' they said, we never have problems with iMacs!') 3 times they failed find any fault with it. Twice they sent it back to Backstage (Apple approved repairers) Comet failed to properly parcel the iMac, so it was damaged in transit.

In store customer services said that a regional manager would contact me, they never did.........so in desperation, I sought help form Apple direct. They sourced the problem immediately, telling me it was a known fault with that model. Apple were horrified with the state of the box & packaging, & found further damage to the screen. (caused in transit to & from Backstage)

 

I have put my complaint in writing to Head Office in Hull. I have been in touch with head office over the phone too many times to mention (I found the people in the investigations team to be unsympathetic and condescending) To date, Comet have not admitted to me in writing that there was even a fault with my iMac! Even though I have sent them the report Apple gave me from the repair! Basically, Comet are in breech of the sale of goods act 1979 - 'goods should be both of satisfactory quality & free from & defects'

 

But will they take responsibility? No

I can see from this forum I am not alone in my frustrations.

 

If a member of Comet's staff reads this, then for goodness sake, get your employers to hold their hands up & replace my iMac or give me my money back so that I can go & buy a new one from a reputable store - like Apple!

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i think the ceo's email is on here somewhere

 

fire off an email

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Won't Apple look after it under the warranty?

 

I remember a few years ago when my son's ipod went wrong and Comet didn't want to know and told me to contact apple directly as they covered the warranty.

 

All further purchases were made directly with Apple via shop or online and no problems since!

 

I am sure you will get it sorted

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So sorry to hear your story!

They should not be allowed to get away with this!

I am never going to set foot in a Comet store again!

I am constantly just hassling all the CEO's & MDs Office weekly with ****ty emails!!

I know they wont do anything - but it makes me feel better!!

They probably think I am a right pain in the arse - And good I hope I am!

 

Hope you have a good weekend.

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  • 2 months later...

Finally......I am pleased to announce that after writing a letter to the Director of Comet - Mr Hugh Harvey - with the threat of court action if my case wasn't addressed promptly & in the proper manner -

I am now the proud owner of a replacement Brand New 'like for like' Apple iMac!

Interestingly, 'Backstage' the company that Comet uses as their Apple approved repairers, as a direct result of my complaints are being fully investigated by Comet for incompetence & unprofessionalism.

So for me it has been a win, win situation. I hope now that no one else has to endure what I've had to.

 

So, if I have any advice to give, it would be - go straight to the top with your complaint

 

Mr Hugh Harvey MD

 

Comet Group plc

Comet House

Three Rivers Court

Rickmansworth,

Hertfordshire,

WD3 1FX,

 

And what ever you do - don't give up fighting for your rights, as generally speaking the truth will out in the end!:-)

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Glad you got it all sorted!

 

Title of thread ammended!

 

Cheers

Lefty

If the left side of the brain controls your right, and the right side controls your left, then left-handed people are always in their right mind!

 

Please help to support this site with a small donation... every little helps...

 

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