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    • Visiting scotland I came across a car park at The Falls of Shin operated by Civil Enforcement Limited. The car park requires visitors to pay using the awful Phone and Pay app or over the phone using an eqully terrible automated service. Their signs state a time limit of 10 minutes after arriving to pay, and both methods require needlessly lengthy registration process only for payment to be rejected when attempting to pay by both. The Cafe were able to offer us some assistance and register our vehicle so hopefully we sould avoid a fine but this seems like entrapment and would still stop us returning again. How is this legal without giving visitors the option to pay on site?
    • click the link. dx  
    • There are two things to immediately clarify. Firstly, why did court papers go to the wrong address?  In 99% of backdoor CCJ cases here the person moves and doesn't update the vehicle log book address.  Or they move and they don't inform the parties who they are in legal dispute with of the new address.  Does either of these apply to you? Secondly, given this has been going on for over three years without presumably any ill effects on you, how important is it for you to have a clean credit file?  I ask as, if you do absolutely nothing, the CCJ will disappear in April 2027.
    • Sorry to ask, but I know I had SB template on PC, but can't find it. Also any search for template\SB letter takes me back here.  Any help to get to SB letter would be appreciated. I know I used it on a car HP co that wouldn't honor my FCS refund and after 6 years came threatening ( or rather their DCA). Worked a treat. Thanks in advance
    • Received this letter today after all this time !! Doesn’t sound like just a threat any advice please  Thanks  Photo.pdf
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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URGENT-Signed off sick with stress-employer wants me to attend a meeting tomorrow???!


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I would agree about OH they tend to be very good and do what is best for you not the company. It does sound like the employers position has shifted since the letter from GP, now they appear to want to help. I agree about the phone call I would also say the call will be recorded. OH can visit you with your permission whilst you are off ill to assess what help you need to make a full and speedy recovery, and be fully fit for work.

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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Hello,

 

Well OH called last night. My mobile won't record over 4 minutes (!) & they did not ask me if they could record call (which I assume they have to). The call was very good with a definate 'plan of action'. As I've only talked by phone to OH they can't at this stage access my G.P'S medical records can they? I've nothing to hide but...ahem..I have had a touch of something due to 'friendly' behaviour shall we say (!). I'm also re-contacting my G.P. this week .Thanks all for your help. OH will e-mail me their report before it goes to my employer.

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Hello again. That sounds promising for you.

 

Unless you've signed something that allows OH to access your medical records, I don't think they should be able to contact your GP. I'm guessing you haven't signed anything for this bout of illness.

 

As for them seeing your entire records, this wouldn't be normal. I understood they should only see information on what is currently stopping you working. Speak to your GP about this, I would expect they will agree. With an insurance doctor's report, you're entitled to see it before it goes out. It could be the same for OH ones. That would reassure you.

 

My best, HB

Illegitimi non carborundum

 

 

 

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OH will require written consent to contact your GP, I don't know if you have opted to NHS spine, we don't have it up here thankfully, something to consider, if so it could mean access to all medical information.

 

I wouldn't expect friendly to be disclosed to anyone, you can make that request to GP, is it relevant to employment?

 

Perhaps ask about contact between boss, and OH; what information is being discussed, there shouldn't be any secrets, sometimes mistakes do happen, so that you have full understanding of concerns raised and expectations.

 

Best wishes

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Thanks all! HB-yes they're e-mailing me the report BEFORE it is sent. I suppose as I'm in probabtion they can still sack me if they don't like the plan offered (which I don't want to go into on a public forum but it is all really positive)....but then again I've got in writing that a 'concern' was raised about me caring for GF, SO if this DID happen I'd certainly take some action regarding the equalities act..etc...how far I'd get I don't know!

 

Whitecraig-what is NHS spine?

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First, I'm really glad that OH is being supportive, it takes a total *rse of a manager to ignore OH and their advice.

 

Once your GP has received written confirmation that you have given consent then they can disclose. You have right to see info before, or with 21 days or say no and change you mind.

 

NHs spine is IT system which allows different health professionals to access your medical records.

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They're going to a lot of trouble for someone who's on probation, so maybe their intentions are good. I'm no expert, but often it seems easy to get rid of someone within the probationary period without going to all this effort.

 

My best, HB

Illegitimi non carborundum

 

 

 

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The NHS Spine is the set of national databases and connectivity used by the NHS to provide key information about a patient's health and care to all NHS organisations. The Spine is part of the National Programme for IT implementation and enables Choose and Book, PACS and CRS, amongst others.

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  • 3 weeks later...

Unfortunately, if you are still in the probation period which is in place to assess your ability to do the job you do not have any rights. In all employment contracts it should state somewhere that your job will be permanent upon satisfactory completion of your probationary period so your employers are perfectly within their rights to terminate your employment after 6 months. If you had completed your probationary period then they would be in breach of the contract and find themselves in hot water regarding harassment. Speak to your CAB.

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