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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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wijit v FD


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Hi, I'm just about to send my data protection act letter. I'm already extremely nervous about all this, but I'm more angry with myself for being nervous. After all, all I've done is be rubbish at handling my finances. I've struggled to fully understand all the advice in the FAQ, too. So what I'm doing is taking it one letter at a time hopefully not getting stuck.

Now, first of probably many questions which will doubtless have many heads shaking followed by manic "tutting"; do I need to prepare anything else wilst the first letter is in progress?

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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Guest BlueRuby

Stop beating yourself up :) and don't forget the banks have greatly contributed to you being "rubbish" at handling your finances. Now you've started the process of getting your money back, I think you'll find each new step easier and less nerve-wracking - and of course you've always got the CAG/BAG to turn to. ;)

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Thanks for the encouragement, friend. I have just received what I think must be a standard "we got your letter, don't want the cheque (good job really!:oops:) but we'll send you the statements soon".

I will keep you updated.

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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  • 3 weeks later...

Today I got the statements from September 2000. It looks like I've paid, and am still paying, £2000+ charges and interest. Now, do I send the letter demanding this money back or do I need to work out whether all this interest was directly due to the charges? If it's the latter, is there a straight forward method of doing this?

Manythanks again.

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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Personally i would not bother with the interest, i found it far too difficult to try and work out.

You can add the 8% interest if you need to submit a claim, so it might be better and simpler to leave it at this stage.

I love the smell of banks coughing up refunds first thing in the morning.

 

HSBC, they tried they failed, they coughed up in full

To all the others beware i am heading your way next.

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Thanks very much r/Ms Bloggs. Thats actualy the answer to the next question. What I meant this time was the interest FD have charged me. There is interest which was charged on or around the time of the other charges, but there is also interest in between, or when it was in authorised O/D.

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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  • 2 weeks later...

I got a reply to my reques for a refund of my charges. Although it is hand signed, it reads fairly standard to me (they must be well in practice now!:p) It is from Lucie Powell and says they will "reply shortly, certainly within the next 10 working days"

I presume I stick to my own timings, as FD are running the risk of replying after my 14 day deadline?

Any further advice on how it goes from here and if I need to be preparing anything else just yet will be greatly appreciated.

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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Nice, yet standard looking letter offering £1719 as ful and final. Very nice and I of course will accept as partial payment. Do I send the LBA next, just the thanks but I'm chasing the rest or both in one letter?

Oh, and while I'm here, on my next letter, can I add on the charges (not yet included) which I will get in November or do I have to go through the full thing again?

Ooh, it nice to get closer to that "donate" button!!:)

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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I got a reply to my reques for a refund of my charges. Although it is hand signed, it reads fairly standard to me (they must be well in practice now!:p) It is from Lucie Powell and says they will "reply shortly, certainly within the next 10 working days"

I presume I stick to my own timings, as FD are running the risk of replying after my 14 day deadline?

Any further advice on how it goes from here and if I need to be preparing anything else just yet will be greatly appreciated.

Exactly what I got. They did reply, more or less within 10 days, saying that in their view the charges weren't penalties, I should see my Ts&Cs, and stating that the next level of complaint was their customer services director and then the banking ombusdman - as if it's for them to tell me who to complain to !! Anyhow I put the Letter Before Action in the post, recorded delivery today.

If I were you I'd get your LBA ready, you need to include another copy of the spreadsheet, or whatever you used to calculate the charges, and get ready to post it the day you get the reply.

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Sent off my LBA, using the same letter to accept the offer only as part repayment and telling them Ill be chasing for the remaining £301.

Can anyone advise if there is anything else I need to be doing in the meantime, ie; in relation to going to moneyclaim or prepping for court?

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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Got a letter today from Deborah Malins. Exactly the same as the first offer one but this time offering the full amount.

A thousand thanks to those on here who helped, I shall donate as soon as the money is credited and I shall also be making a donation to Childline (my son is the most important thing in my life, it's not like that for all children).

If I can help anyone else please post here, pm anything.

S.A.R - (Subject Access Request)-13th September 2006

Prelim-12th October 2006

Offer recieved-22nd October

LBA-27th October2006 (busy times in the wijit household!(hence the delay)

Full amount offered 03/11/06

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