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    • First begging letter received from Overdales   ;Blah blah blah, our client's are going to win this blah blah blah we supplied all your documents under CPR   PS you can stop all this by paying £1200 less in a lump sum
    • Right,  so the court hasn't send out the Directions Questionnaires/N180s yet. PE's one is a false one, meant to intimidate you into thinking your defence was rubbish and they are confident with their claim. This is par for the course.  The PPCs do this regularly. However, PE have gone further and written that "a copy has also been filed with the court" which is a lie as the court haven't even sent out the papers yet. Keep a screenshot of MCOL, later on in your WS you can draw attention to their lying and abuse of court procedure. If you've got time on your hands, then complain to the BPA about one of their members lying.    
    • We need documents to be uploaded in PDF format. Uploading in Microsoft Word format discloses personal details relating to you which you should not be sharing. Click upload – to understand what to do. How did you pay for the vehicle? You start by saying that you should have walked away – yes you should. Not only because of the reputation of this company but also if the transaction isn't perfect you shouldn't get involved and you certainly shouldn't be taking the word of some used car dealer. Big fail! Why are some of your letter in black and some the in red? When you get some of the ideas in there – have you use a template from somewhere else? They aren't interested in a delay caused by some fire alarm or something. They certainly aren't interested either by the distress you are suffering. They have hundreds of customers who become victims of this kind of thing. All of those customers suffer distress. Big Motoring World don't seem to be very bothered. What are the faults which exist with the vehicle now? Is it just the splashing? Where is the splashing? What is it that is splashing?   Do I also understand that you purchased the vehicle without trying it at all and the first time you were in it and had splashing was after you had made the contract?
    • A claim was issued against you on 22/04/2024 Your acknowledgment of service was submitted on 06/05/2024 at 13:28:08 Your acknowledgment of service was received on 07/05/2024 at 01:05:18 Your defence was submitted on 23/05/2024 at 21:20:03 Your defence was received on 24/05/2024 at 08:05:43
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi everyone,

I am currently being hounded by mackenzie hall, i stupidly took a loan from quickquid and there is £450 owing, and it has been passed to Mackenzie hall, they called me up and told me they needed it paid within three months so £150 per month, i said i couldn't pay, they then got to me to say i would pay £25 per week, which i still cannot afford, i have written to them informing them of this, and have now received more calls saying they will take me to court and get a ccj then a sherrifs order ( baliffs) i presume... i have offered £25 per month... i think this is reasonable as i can't pay money i don't have ... any help would be very much appreciated, they also told me that this is different to any other loan or card i have as they have my electronic signature and i should of paid it off within 30 days, so it isn't like other debts when it comes to recovering the money, oh yes and they also questioned why i took the loan in the first place, i did say it has nothing to do with them and they shouldn't sit there judging my life.

any help would be great thank you ...

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Hi,

As you don't have many posts, I won't tell you off for talking to them on the phone:-)

Stick to letters from now on.

 

All this guff about court/bailiffs are threats-nothing more. Before a bailiff can call, you must have got a CCJ against you and failed to pay the judgement. Then and ONLY then can they go back to court and get the bailiffs involved.

 

YOU tell them what you are going to pay-not them tell you. Pay what you can afford and send it in a Postal Order to them. Do not give them bank details/credit card/debit card details. If you want to, you can send them a budget planner showing what you have to spare each month then if they tried to take this to court, you could show that you have been attempting to settle the debt.

 

Also-report their sorry asses to East Ayrshire Trading Standards (I think it should go to Alsitair Stewart)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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MHall are nothing more than bullies who try to make people pay off debts at rates which are unaffordable but which benefit them the most.

Tell them in writing and by recorded delivery that from now on all communications must be in writing only or they will face complaints about harrassment.

Tell them what you are offering is based on your circumstances rather than theirs. You do not have to give full details of your income and expenditure and they certainly can't demand that from you. But you could tell them you receive £100 each week and your outgoings amount to £98 so you are offering them the remainder. Adjust that to suit your circumstances. If they were silly enough to take you to court the judge would view their tactics with some disdain. They know this and as far as I'm aware MH have never taken anyone to court.

Complaints about MHall should be sent to Alan Stewart at East Ayrshire Council.

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He he!!

 

Mucky hall are great, aren't they?!?

 

After one phonecall from them where I refused to go thru security, I told them to write to me only. Another couple of calls missed from them and now they resort to text messages telling me to phone somebody urgently and a reference number!!

 

I still don't know what debt they are chasing but at least I now have a reference number to write to them!!

"In this situation, you know what you have to do? Just keep swimming, swimming, swimming." Dory - Finding Nemo.:wink:

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  • 2 weeks later...

got a question can Mackenzie hall write a letter to your employer? by law?

I got really embarrassed when my personnel manager gave me the brown letter marked urgent on it, Im glad she didnt open it though

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Ooh this gets even better!

Psychological harassment to add to the list of complaints, you really really MUST complain to the OFT about these immature fools.

And Alan Stewart at east Ayrshire Trading Standards.

 

Sending letters to any third party, least of all your employer, is a very very big no no, and I would drag their sorry carcass to court for that.

 

http://www.consumerdirect.gov.uk/contact

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

http://www.bbc.co.uk/watchdog/gotastory/

 

http://www.writetothem.com/

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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cheers Bazooka Boo,

 

I have emailed the consumer direct people about the actions that Mackenzie hall are taking

How do I contact Alan Stewart at east Ayrshire Trading Standards?

 

Thanks

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http://www.east-ayrshire.gov.uk/comser/tradingstandards/main.asp

 

http://www.tradingstandards.gov.uk/

 

Sorry but you'll have to do a bit of research yourself, it won't be hard, look through the TS website and I'm sure you'll find the appropriate desk.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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