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    • Thank-you @BankFodder, your statement is a correct understanding of my position and I agree, it is actually really what I was looking for in starting this thread, as I too believed that the maximum I could claim for is that which I sold it for, even though this was substantially below market value at the time. And so, this sold value is what I shall be claiming for + the other expenses. @dx100uk I get your point, but this is just not what I want to expose myself to. Unfortunately I was one of the unlucky ones to have my details stolen in the Peoples Energy hack, and in 2020 I discovered that those details had been used to take out car insurance, and that the insured was then involved in a collision and my details were dragged through the mud. Despite Aviva cancelling the claim and treating as though it never were, even though I have the letters from them to say that they have removed this claim from the insurance database, I still get refused insurance and credit products to this day until I send across the letter from Aviva which explains that I was a victim of fraud. So you'll forgive me for not jumping up and uploading my data to a server utility for which I have no control over its retention policy, or where the server is located globally, its legal jurisdiction, or its security protocols.
    • Speeding (Revised 2017) – Sentencing (sentencingcouncil.org.uk)  
    • upload sites dont retain copies and so what if they do... what do you think they are going to do, kidnap your grannies budgie or something..how the hell would any of the info required by us be of any use to them..... stop being paranoid and put them all in one mass multipage pdf.  
    • https://audicam.audi.co.uk/customer/6660055/00cc584e9769699ddba3807a2995032f/59022-13062024 Please let me know if you can access footage 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi there forum

 

I was hoping for your advice/comments on the following:

 

  • myself and a co-tenant entered into an assured shorthold tenancy with a person that represented that they were the landlord of a property;
  • we paid rent in cash (which was collected from our flat each month as the landlord's agent had other properties to collect rent from also) and we were given a receipt;
  • the term of the tenancy was six months (started in April 2010) and so the fixed term expired in October but there is a clause which says that it will then continue on until either party gives a months notice to the other to terminate;
  • we came back to our flat last Thursday to find a notice from a debt collection/repossion company celotaped to the door saying that we had been occupying the flat without the consent of its client, the purported registered owner;
  • we did a land registry check and this does seem to be the case;
  • we have tried to contact our landlord but all numbers go to voicemail and the agent cannot get in touch with the landlord either;
  • the notice asked that we vacate immediately however after speaking to the debt/recovery company, we managed to agree that we would vacate in the first week in January 2011 (we had paid rent up until the middle of January);
  • we have also been asked to make sure that all utility bills are paid up (our rent was all inclusive and all bills were in the landlord's name) - we replied by stating that we have paid rent which included a proportion for such bills and so if anyoen is to be pursued by the registered owner of the flat then it should be our landlord and not us;
  • we installed a BT line into the property and now will have to pay circa £300.00 to buy out the 12 month contract (as we will have to leave before the 12 months have expired);
  • it appears as though the landlord may well be a rogue and so we have been payign rent to someone who did not allegedly have the authority to rent out the property, although we acted in good faith at all times.

ANY COMMENTS AS TO WHAT OUR RIGHTS ARE!?!?!?

 

Thank you in advance and my apologies for the distress call!

 

Yours faithfully

 

 

Innocent_Tenant

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Hello and Werlcome,

 

I'll move this thread to the appropriate Forum.

 

Regards.

 

Scott.l

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Aside from any other considerations:

 

- did you pay a deposit?

 

- is there a gas supply / gas appliances in the property? There is a legal requirement to have them checked each year and that responsibility now rests with whoever has taken on responsibility for management. If you were dealing with a rogue you need to ensure the property is safe for you to live in (including but not limited to gas, electricity etc)

 

- have the Police been advised and do you have any idea how widespread the problem is? Christmas is a horrible time to be receiving notices like this, so (personally) I'm thinking who else this impacts upon too

 

- minor, minor point your Agreement says 'one months notice', but that's not strictly the case. For a landlord to tenant, in VERY broad terms, it's always a minimum of two months notice for an Assured Shorthold Tenancy

 

- the BT bill was, perhaps, a risk when you moved in anyway on a 6 month contract, but have you spoken with them to negotiate?

 

So long as you are not out of pocket (save BT), the property is safe, and you have somewhere to move to then seems you have, perhaps, had a lucky escape. As to your rights they are limited where a property is being repossessed. I thought there was a sticky on CAG about this, but can't see it now. I do recall that Shelter, however, have some very useful information at http://england.shelter.org.uk/

 

Hope that helps and good luck

As for me, happy to help out. I am not a Landlord, but I have been in the past. I am not an Agent, but I have been in the past. I am, therefore, a has been, so always seek independent and suitably qualified advice elsewhere before relying upon whatever has been posted here :-)

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If you transfer the phone to another property sometimes you will not need to pay an early termination. They may also be lenient if you supply proof of the lease and the unexpected termination. We have never had to pay the £120 connection fee as most times if you search hard enough it is free.

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Having just been in pretty-much the same position as you (albeit, in my case we got two week's notice of the eviction and were actually present at the time of eviction) I can't add much more than the proverbial "tea and sympathy".

 

However, I have to say that BT were fantastic. Like you, I was inside contract and dreading making "that call". I did, though and they suspended my line whilst I went into temporary accommodation and then connected me up, free of charge, at my new house, carrying over the remainder of my contract.

 

Call them, and explain the situation to them - I found them really sympathetic and helpful. Clearly, they've come across this before and are willing to help the poor old tenant who finds themselves in this situation through no fault of their own.

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  • 7 months later...

Hi

Welcome to The Consumer Action Group.

 

 

I am just letting you know that as you haven't had any replies to your post yet, it might be better if you post your message again in an appropriate sub-forum. You will get lots of help there.

 

Also take some time to read around the forum and get used to the layout. It is a big forum and takes a lot of getting used to.

 

 

Once you start to find your way, you will soon realise that it is fairly easy to get round and to get the help you need.

 

It can be bit confusing at first.

Please be advised that my time will be limited for the next few weeks.Thanks for your understanding.

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