Jump to content


  • Tweets

  • Posts

    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Debenhams store card 1988. G.E.Money Howard Cohen and CL Finance claim.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4913 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,

I've definitely got the pre-court colly wobbles!

 

I am challenging a debt with CL Finance because the CCA is illegible. I have raised a dispute, asked if they have the original agreement and can I have a legible copy.

 

Howard Cohen wrote to say going to court. I wrote back and said in dispute.

CL Finance then send me a statement with court costs added and today I received a county court claim document.

 

The debt is in my OH's name and she is worried that if I challenge the debt in court, I am going to a) damage my health (I have blood pressure and heart issues) or b) make things worse than accepting the debt and going for a minimal repayment through the court, or c) both. My health isn't an issue as I am up for the fight. (what's the alternative?)

 

I would be grateful if you could offer answers to our questions:

 

1) If CL Finance wins, what happens then?

2) Can we still make an affordable arrangement if we lose the case?

3) Can I represent my OH in court?

4) Can they win if they haven't got the original agreement?

 

I would still like to challenge the debt on the basis that they probably haven't got the original agreement, the copy they provided is illegible in parts, and because they are ........

 

Please, please share your experiences and knowledge as we are very worried.

 

Thanks,

Rocky

Link to post
Share on other sites

1) If CL Finance wins, what happens then? (Judgement will be awarded in favour of the creditor)

 

2) Can we still make an affordable arrangement if we lose the case? (The judge will take in to consideration your financial position and set repayments at an affordable level to your curcumstances)

 

3) Can I represent my OH in court? (Yes you can with your OH permission)

 

4) Can they win if they haven't got the original agreement? (Technically NO, but it depends on the judge on the day and what other evidence they submit to support their claim)

 

What are the POC's on the court papers?

Is it a genuine N1 from the courts?

Have you sent a CPR request to Cohen's?

Have you acknowledged the claim yet?

 

 

 

Link to post
Share on other sites

Hi Alf,

The POC reads:

The Claimants claim is for the sum of £2500 being moneys due from the Defendant to the Claimant under a regulated credit agreement made in writing under reference xxxxxxxxxxxxxxxxxx. The defendant has failed to make payment in accordance with the terms of the agreement and a default notice has been served upon the defendant pursuant to Section 87(1) of the Consumer Credit Act 1974. The Claimant claims the sum of £2500.

 

Looks like a genuine N1 document with a court number, crown stamp etc. Have had one before.

I haven't sent a CPR request yet, or acknowledge.

 

Nick, there's little chance of my wife going to court. Can she give me authorisation to act on her behalf?

 

Thanks for you replies,

Rocky

Link to post
Share on other sites

Does the £2500 match the amount on the statement they have sent you, which already includes the court fees?

 

I bet they claim them again on the N1 in addition to the principal sum.

 

Can you post a copy of the CCA? Who is the original creditor? Is it a card or loan? When was the original account opened?

Link to post
Share on other sites

Hi Donkey B,

The statement amount matches the total N1 including court costs and solicitors.

 

This was a Debenhams credit card taken out in 1988. G.E.Money pursued it, then we got a notice of assignment from CL Finance in June 2008.

We have been making payments up until August this year when things got even tighter, and I discovered CAG.

 

Here are the CCA and Terms.

 

Debs CC agreement.pdf

 

I find it illegible, so I am challenging it on that basis.

 

What do you think?

 

Cheers,

Rocky

Link to post
Share on other sites

Hi all,

Howard Cohen have now sent another copy of the CCA and Terms & conditions and a letter saying "We therefore advise you to file a reply to the county court claim form as you deem fit.". Well that's good advice isn't it.

 

I have just checked the CCA and T&Cs again on both copies sent to me, and on the signed page it refers to clause 5 (b) of the terms and conditions and guess what - there isn't a 5 (b) in the T&Cs they sent me and section 5 refers to something entirely different!

 

Also the company signature is not dated. Is this relevant?

 

Cheers,

Rocky

Rocky

Link to post
Share on other sites

Hi Mines a pint,

Sorry, I missed your question.

 

GE Money did send a default notice. It was dated 23/02/08 (Saturday) and gave us until 08/03/08 (Saturday) to pay the arrears.

Does this comply with the requirements? As it was then sold to CL Finance is it any use to my case?

Did you cross check your CCA and T&Cs for the missing section 5 (b)? I think that the two documents sent to me do not match.

 

Cheers,

Rocky

Link to post
Share on other sites

I'm reading Rocky's OH received a notice of assignment from CL Finanace June 2008, regular payments have been made to CL Finance up until August 2010, Cohen's have jumped in and in probility have stated or will state email/post "irregular payments" for September/October as cause for issuing the summons - if this is the case IMO the POC are false.

 

The Default Notice served pursuant S87 bla bla was from the original creditor, what was the date and outstanding balance on the account when the original DN was served? and then what was the outstanding balance as at August 2010?

 

Could you afford to resume payments at the pre September rate? if not, can you afford to offer anything?

 

Had an identical case with messors CL/cohen last year, person concerned made 2 reduced payments through unexpected hardship, prior notice had been sent to all creditors, cl finance demanded full payment, cohen issued claim - forwarded a reduced offer of payment December with I/E and paid it, cohen chanced it till 9 days before the hearing, threathened her the reduced payments from December would be used against her in court, when told to BRING IT ON they served NOD next day

 

Rocky has a payment history which can work against CL Finance if he notified them, cohens POC have omitted the history of paymenrts since June 2008 implying the account was assigned and that Rocky's OH hasn't paid a penny since the OC Default Notice was issued

 

Did GE Money serve a termination notice?

 

Stand by for one of cohens legendry "By consent" orders

Edited by consumeredge
Date error
Link to post
Share on other sites

The signed agreement reads "APR for cash takes into account the handling charge as referred to in clause 5 (b) of the terms of agreement. The terms of agreement does not have a 5 (b) and clause 5 only talks about loss of cards. There is no reference on the terms supplied to cash handling charge. I think they are just terms they had handy as they have a different company address on to the signed document.

 

Is this therefore wrongly executed or unenforceable because they haven't supplied the correct terms?

 

I would be very grateful for all responses as I need to file defence by Friday.

Rocky

Link to post
Share on other sites

I had a look at the agreement posted in post #6. It has all the prescribed terms (under "details of the account") and a signature. It is therefore properly executed and therefore enforceable.

 

Are there any late payment charges? If so, you should counterclaim for them, the interest levied on them and imterest on both either s69 interest or compound interest at their APR in restitution. You will find that interest from 1988 tots up quite nicely.

 

Have a look at my Goldfish thread.

 

 

Link to post
Share on other sites

Hi Steven,

Thanks for your reply.

 

I had a look at the agreement posted in post #6. It has all the prescribed terms (under "details of the account") and a signature. It is therefore properly executed and therefore enforceable.

 

Doesn't the reference under details of the account to the non-existent clause 5 (b) in the terms of agreement mean that the account details are wrong?

 

Will check for late payment charges, thanks.

Rocky

Link to post
Share on other sites

Doesn't the reference under details of the account to the non-existent clause 5 (b) in the terms of agreement mean that the account details are wrong?
Possibly, but not enough to make the agreement unenforceable.

 

 

Link to post
Share on other sites

The DN is invalid

 

the change to 14 days notice took place October 2006, so this DN is well inside those requirements

 

The dates from 23/02 to 08/03/08 do not allow 14 CLEAR days (that is, the day after you received it to the day prior to the day on which they will take action)

 

Actual date should be 11/02/08 for action, and thats if you are being very generous with post times (via the legal interpretation of 1st class post - 2 working days it would be 13/02/08)

 

The issue regards the term 5 is also very relevant, this would of course show up their paperwork as inaccurate (at best!)

 

I also note their reference to assignment - you should be asking for a copy of the notice of assignment to show that they have full legal assignment that would allow legal action, without it they cannot bring a claim (and even with it, the DN stops them)

 

 

Dont know what others make of this, but I'd be inclined to apply for a strike out (particularly if you have the original DN that was sent to you?)

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

Link to post
Share on other sites

Assignment via law of property act 1925 info

 

HERE

 

AND HERE

 

 

 

As said above, get a few comments on my statements above before you act, just so there is a general consensus of opinion in the best way to act

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

Link to post
Share on other sites

The DN is invalid

 

the change to 14 days notice took place October 2006, so this DN is well inside those requirements

A recent court of appeal judgement has ruled that it is 14 days from the date of posting. So the DN is not invalid. Sorry. (2008 was a leap year).

 

I keep pointing out that recent judgements mean that you are extrmeley unlikely to succeed if all you have is technical breaches of the CCA 1974 and associated regulations.

 

The court will ask "did you borrow the money" and will find for the claimant if the answer is "yes" whatever the breaches (almost) of the CCA 1974.

 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...