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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Swift Advances. Secured Loan Charges reclaim 2


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Evening all,

 

My claim against Swift for repayment of the commission was issued on 9th December 2010 - I have yet to instruct the Police with regards to the Eastern Counselling fees. The act of taking a fee for a non-existent service by a non-existent company is an act of Fraud.

 

Happy Christmas to all on CAG.

 

As always

 

Dougal

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Hi everyone,

 

L:ovely to see you both back Dougal & Sparkie....

 

here goes with some daft questions, this SDAR is it different to the original SAR request I made months ago, and thye responded with " we have given you what we feel is appropriate"...

 

if it is are there templates by any chance? or do we just adapt the original?

 

has anyone one started the New fraud act process yet ? andif so how easy have you found it..

 

sorry for the questions.

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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LETS HOPE SO FF !!!!!!!!

 

LL:whoo:

 

Well it is nearly xmas and I am sure that Santa will grant us at least one wish........that's if you believe in him still like I do LOL, or we could ask the tooth fairy to have a quiet word in the OFT's ear about swift LOL!!!!!!!!!!!!!!! :whoo:

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Afternoon all,

 

Just received a notice from the Court that the defendant 'intends to defend my claim' for repayment of commission! This should be interesting, as I have a letter from the broker which clearly states that they (the broker) did not disclose the commission amount to me! Needless to say this has not yet been disclosed to the defendant!

 

No problem in posting this here as it is a true and factual statement, and will not affect proceedings.

 

As always,

 

Dougal

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Well it is nearly xmas and I am sure that Santa will grant us at least one wish........that's if you believe in him still like I do LOL, or we could ask the tooth fairy to have a quiet word in the OFT's ear about swift LOL!!!!!!!!!!!!!!! :whoo:

 

Hi FF

 

Who said Santa`s not real??? ha ha LOL

 

LL:-o

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Well spotted SJ....I think a lot of other Swifters will come out into the open on seeing this, and it is about time too. If only they had been anywhere near 'fair and reasonable' with their customers then the situation may have been different.

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This is fantastic news maybe the tide is turning. I think we all may owe many thanks to a certain electrician

G

 

 

I agree Gallahad, this electrician deserves all the success in the world, after all the hard work he and others have put in, and not forgetting that it is xmas soon. What a nice way to start off the festive season, knowing that the OFT and now the FSA are finally taking action.....better late than never hey.

 

Have a very happy xmas to all and especially our great electrician xxxxxxxxxxxx

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To the great electrician.....the man who would be a millionaire if he was paid for the man hours he has put in.....and to the lads in NI.....who have also put a massive massive amount of work in (quietly). I raise a glass and say THANK YOU. I don`t think most people (not all)l on this thread understand exactly how much hard work you guys have put into bringing Swift down. You are stars.

 

Massive massive THANK YOU!!!!!

 

Best xmas present for so many people

 

All you doubters eat your words!!!!!

 

So many people can now sleep easier at night!!!!!

 

Once again massive thankyou!!!!!!

 

LL:whoo:

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More news

 

 

HOMENEWS & ANALYSISTHE CAPITALISTLIFESTYLECITY FOCUSINVESTMENTSLIVINGTHE PUNTERSPORTSUPPLEMENTS

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Where Am I? Home » News And Analysis » FSA Probes Swift Mortgage Firm

FSA probes Swift mortgage firm

Tuesday, 21st December 2010

BANKING

MORTGAGE company Swift Advances has been under investigation by City watchdog the FSA since July 2009, the firm revealed in recent accounts.

The public company said the group is likely to incur £9.4m of costs linked to the probe into its handling of mortgage arrears and lending practices, including a potential fine.

The Office of Fair Trading is also investigating the company under the Consumer Credit Act 1974.

The lender, which deals with customers unable to secure credit elsewhere, turned over £128m in the year to 31 March, its accounts noted – £108m of which was used to repay debts and meet interest costs.

Swift Advances made a pre-tax profit of £9.4m for the year.

 

9.4m profit 9.4m costs they are in BIG trouble

 

LL:rockon::rockon:

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I would also like to say thank you, to all those who have put in all the work and effort and pointed us lesser mortals inthe right direction, directions....may you all have a merry christmas....

 

Can I ask again is an SDAR the same as an SAR.......Swfit never fully complied with mine.....and do I send it too Eastern Couselling or the solitiors name on the letters they sent?

 

Like Dougal, the police thing is almost there, but feel ti best to wait till the turn of the year as no one will ook at it jsutnow....

 

Again thank you all.......... especially the Electrician & Dougal (who gave me the pointers for the police) and the rest on the Swift forum that have give me pointers....

 

Merrry Christmas and happy new year...

If you kick a Tiger in the Ass youbetter have a plan to deal with its teeth :madgrin:

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