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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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DMP is it time to ask for some help


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Hi guys,

 

I have been trying to sort my debt out myself. Currently at £16,500.00 made up from two loans, three credit cards and three cats and 1 store card.

 

I have sent SAR requests to all, currently about to send lba to a few as I am that far down the route. Have wrote to my Barclays loan explaining my current situation and included a I&E asking them for reduced payments for a few months.

 

My problem is that although I have the fighting spirit, it is starting to get me down. Mercers have started ringing and the lady on that end managed to get my into a fight as I am stressed at the moment. I have found I am not sleeping so well.

 

Do you think its time to call in CCCS or CAB and if so who do you recommend?

 

Many thanks

:|

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Hi there, hope you're feeling OK!

 

Have you had a read through my debt blog? If not you can find out about your options by doing so. The golden rule is to only ever communicate via letter, avoid the 'phone calls. You can either do your own DMP or use a free service. If you decide to 'go it alone' you'll get plenty of support from us lot!

 

Let me know what you make of my blog!

 

best wishes,

 

Seq/

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Thank you very much.

 

I am feeling ok, just a little stressed .

 

I have been using your site with regard to claiming back charges and you guys have been fantastic. I will have a read through your blog.

 

I have told Mercers that I only wish to communicate through writing and have wrote to Barclays and have the letter saying that they will remove my number off their system but they have started ringing again!

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Well, I hope we can make you feel less stressed. I'm sure you may already know that Mercers ARE Barclays. Same people. Same office.

 

DMP's are very good, and I'm glad you're aware of the firms that provide them for free.

 

Keep us updated!

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That I can appreciate. Let me know what you make of the blog, I would REALLY appreciate it!

 

 

I will just chip in here and say that i have read your blog and found it a godsend. Really really helpful. I have yet to make a decision on how to handle my debts as i am worried about getting another mortgage deal next year and am just limping on but your blog really is the place to start.

 

Oh, and good luck to the Op on their journey :-D

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I will just chip in here and say that i have read your blog and found it a godsend. Really really helpful. I have yet to make a decision on how to handle my debts as i am worried about getting another mortgage deal next year and am just limping on but your blog really is the place to start.

 

That's really good to hear, it's still work in progress. As far as mortgages are concerned I'm sure your current lender will remortgage you without too much of an issue. I appreciate the difficulties in moving elsewhere with bad credit :(

 

Welcome to the forum by the way!

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Haven't had a chance to read your blog, but will be reading it tonight as I have my serious head on today instead of my feeling sorry for myself head. Plab to sit down with a coffee and read through it.

 

I'm stuck with my mortgage lender anyway as I have a Northern Rock together mortgage boo

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Haven't had a chance to read your blog, but will be reading it tonight as I have my serious head on today instead of my feeling sorry for myself head. Plab to sit down with a coffee and read through it.

 

I'm stuck with my mortgage lender anyway as I have a Northern Rock together mortgage boo

 

Remember that the unsecured part of the together mortgage is unsecured, and thus a non-priority and thus goes into a DMP (or whatever arrangement you choose) too

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I thought that would have effected my mortgage.

 

When we weren't working we missed a few months payments and then rang us up and said unless we paid that part of the mortgage they would make it a secured loan. We struggled every month to find that payment even though we were on job seekers allowance. This is part of the reason why were are iin so much debt. Gas and elc bills, unsecured part of my mortgage they all went on credit cards as we were just trying to keep a roof over our heads.

 

I wish I knew then what I know now!

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I thought that would have effected my mortgage.

 

Historically Northern Rock were qutie precious over the unsecured element of the together mortgage, we lobbied them and lobbied them until they agreed that the unsecured element had no bearing on the secured part. This means that your mortgage is fine so long as you keep up with the instalment.

 

I actually have a letter in my possession from them stating that so long as you follow the correct process (e.g. pro-rata offers/DMP etc) they will not take further action on a together unsecured element. This policy has changed, they used to be quite hard to deal with. They are now one of the best!

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Definitely will. Can I still claim back charges on Credit and store cards under a DMP?l

 

Yeah. You sure can. You are supposed to use any reclaimation money to reduce your overall debt. If a creditor tries to simply refund this money against their own agreement you should argue and state that you would prefer to pro-rata the lump-sum against all of your debts.

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All forms filled out online with CCCS. Just waiting for paperwork to come through post now. Will still be on here though as you guys have kept me sane and besides still going after the sharks for my charges back! Am going to challange Barclays over my reserve fees next...........I feel now that as I will hopefully be able to fend of the letters and telephone calls with my DMP I will have more fight to go after them for MY money :madgrin:

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  • 1 month later...

Takes some setting up a DMP! Spoke to them a few times on the phone and I must say very helpful. They talking me though Court Papers recieved from a Argos card and told me what to offer. Might be able to sleep again now thats in the post!

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