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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ESA Tribunal today GULP!!!!


jacbrass
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Hi all have my appeal tribunal today so any help will be very greatfully recieved. After my medical i recieved 12 points. I hurt my back in june 2009 have had physio,hydrotherapy to no avail. had a lower MRI wich was not conclusive so have finally seen consultant who ordered full spinal MRI and get these results on the 11/11/2010 so i dont know what they are going to do yet. really scared today so any help would be great xx

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Hi, I had my appeal last week and got 18 points and support group, this was after scoring 0 points at the medical, all i can say is don't worry, mine lasted around 20 mins and the panel were` business like but not at all pushy, just answer the questions as best you can, mine seemed to be overwith in a flash, not as stressful as i expected and the panel tend to listen to your GP' or specialist's advice so is much fairer than the ATOS'sers.

Good luck today i'll be thinking of you.

 

 

ps. what times your appeal?

Rbs £114 + contractual at 29.84% I won total=£125 no laughing it's a win

Don't moan about it DO SOMETHING ABOUT IT :D

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i have to be there at 2.40pm :O i am more concerned that the hospital dont seem to know what is going on and i am no further forward than last year !! i have never had a back problem before and have always been fit healthy and worked full time so with the goverment cuts dont know what i will do if this goes pear shaped so glad yours went well and the tribunal were fair makes the nerves calm down a tad xx

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Sometimes a positive result at the tribunal is not the final result; the DWP can still appeal against it.

 

I sincerely hope you win though; I have got mine (for IB) in 2 weeks time.

 

I expect to win it but, even if I do, I know I will be kicked off ESA sometime next year.

 

dj

Benefits rules are complex, and although I do try to inform and support people, I may get it wrong because the rules apply to individual claimants and their particular circumstances.

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HOORAY!!!!! just as you said really helpful just the judge and a doc i was literally there for 5 minutes and he said i am giving you an extra 6 points taking you up to 18 you have won your appeal : ))))))))))))) thank you for your encouragement this morning it was despearately needed xxxxx

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oh no !!!! god i hope not i do hope to get sorted at some point and go back to work but could do without all this nonsense in the meantime. I hope your outcome is positive will keep my fingers crossed for you. Why do you expect to be kicked off surely they cant do that unless you are a lot better, but saying that with all these cuts ect i guess you are probably right : (

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Don't worry jacbrass you won't have the DWP appeal against your result, it's just me being negative.

 

This whole thing is ruining my life now. I look fit and well but mentally I am almost suicidal and my sciatica is bad.

 

Backache and depression equals 0 points in a WCA so I'll be signing on JSA and I can foresee losing my house with all the benefits penalties to come in the near future.

 

dj

Benefits rules are complex, and although I do try to inform and support people, I may get it wrong because the rules apply to individual claimants and their particular circumstances.

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Oh my heart goes out to you xxx I know its hard but try to keep positive i hope you get the outcome you deserve and all that stress is taken away. It really is unfair that people who are genuinely ill have all this nonesense to deal with on top of everything else : ( please let me know how you get on.

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it should say on the appeal papaerwork you were given. Support group means you don't have to go on any of their silly work related activeties (you get the time and peace you need) and slightly more money. I know it's not about the money but it should come in handy for christmas.

Rbs £114 + contractual at 29.84% I won total=£125 no laughing it's a win

Don't moan about it DO SOMETHING ABOUT IT :D

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paperwork from tribunal yesterday just arrived!!! how efficient are they blimey !!still says nothing about support group ect Just says "Decision Notice - The appeal is allowed, the decision of the Secretary of State issued on 1/4/2010 is set aside,The appellant is entitled to ESA,The descriptors satisfied in Schedule 2 ESA regulations are:- In addition to the 12 points already awarded the Tribunal awards 3C-6 points making a total of 18 points, The descriptors satisfied in Schedule 3 ESA regulations are :-nil does that make any sense to anyone

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Thats strange, mine says roughly the same as yours but at the end it says, "support group", perhaps Erica will advise what to do next?

Rbs £114 + contractual at 29.84% I won total=£125 no laughing it's a win

Don't moan about it DO SOMETHING ABOUT IT :D

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I thought people went for another assessment to decide which group.

 

I got this from reading this forum.

 

dj

Benefits rules are complex, and although I do try to inform and support people, I may get it wrong because the rules apply to individual claimants and their particular circumstances.

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Mine def says "support group". might be because of my specific mental health issues that i got the support group? dunno, be interested to find out though.

Rbs £114 + contractual at 29.84% I won total=£125 no laughing it's a win

Don't moan about it DO SOMETHING ABOUT IT :D

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I thought people went for another assessment to decide which group.

 

I got this from reading this forum.

 

dj

 

You're right, dj. Someone posted a link to a review of the system, I think it was. I forget all the acronyms, but the original aim was to assess people's health and then at the same time, their ability to do any work. Because of the backlogs that started building up, from memory, they decided to split the assessment process for a lot of people.

 

Hopefully Erika or someone else will remember all the letters that apply to the various assessments.

 

My best, HB

Edited by honeybee13
typo.

Illegitimi non carborundum

 

 

 

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