NatWest Diary

[stefbate]

I obviously had the same problem as you ruby, without realising. I assumed you had to do it manually, so i went to yahoo, and got a date calculator, and did it that way. I havent figured out the interest yet. I dont have excel either.

[Bookworm]

Nothing at all wrong with being firm, but if you get the person's back up, and I'm not saying you will, but they'll probably less inclined to help you. Shouldn't be that way, but human nature is what it is.

 

Write a letter they'll show to other people in the office because it's quirky and I guarantee the end to standard letter responses. (I do not guarantee this at law btw).

 

Since the thread is about Natwest, I just want to confirm that if you get to speak to the Lending Centre in Wimbledon, they are invariably hard-assed sods who take great delight in being as unhelpful as possible and in humiliating the customer. In my many years of dealing with them, I never once got someone who was either useful or pleasant. The only time I have had a polite response was 2 weeks ago or so when I had the upper hand as regards my DPA request (see my Natwest thread if you're interested) when all of the sudden, I did get personal treatment!

[ruby]

Hi,

I didn't get the spreadsheet to work but, I got my husband to work out the days manually and then add the formula for the 8%. All done now and will be sending my letter off tomorrow.

Thanks everyone for your assistance.

[fallen404]

Well, to quote one of my favourite TV shows:

 

Daisuke Aramaki: I've learned from experience that asking politely never works unless you have the upper hand.

[ruby]

I've sent my second letter off now, Special Delivery. Can't wait for the 14 days to pass so that I can take the **** bags to court!!!

[kellyjo]

Hi Ruby,

 

Have you sorted out your speadsheet problem yet?

In my opinion you don't necessary need to use the spreadsheet its only their as a guidance thing.

 

I work 4 days a week and have an energetic 2 year and could not find the time to enter all of the data, etc. (not too say its not helpful of course)...!

 

To get a idea of all my unlawful charges, once I received all my statement through, I just totted them up with a calculator, and added interest of 8% APR and gave a near but rough amount to the court.

 

I am currently suing Natwest, actually going for Default in the morning at the county court as they have NOT filed a defence or been in contact.

 

Regards

 

 

Kellyjo

[ruby]

This topic was closed on 03/07/19.

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