Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Carter claimform - old Cap1 card **SETTLED BY TOMLIN**


emmaf01
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4759 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

In the PoC, he effectively HAS mentioned the DN - why, otherwise, could he state that the account is now all due and payable? That could only be the case after a DN was issued and not remedied. Go for the DN too!

 

Glad to see you fighting fit.

Link to post
Share on other sites

  • Replies 238
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

YOU may have the DN, but will they...?

 

You might consider an SAR to Cap1, but that will take some time. The info, however, could be useful in determining charges more quickly, as Carter hardly ever seems to fulfil CPR requests.

Link to post
Share on other sites

  • 3 weeks later...

They cannot ‘suspend’ a claim. It is either a time extension, a discontinuation, or else they are trying to trick you into not entering a defence so you get a default judgment against you.

 

If you must talk to Carter on the phone, record the call. Having that on tape would have been dynamite.

Link to post
Share on other sites

Perhaps email Carter asking if they require a 14 day extension to produce the required documents. Make clear that you will be entering an embarrassed defence otherwise. Tell them you require their request by return. In this email, confirm back to them (in writing!) what they have said to you on the phone – if they don’t counter this, then that’s corroboration and acknowledgment of the content of the phone call.

 

If they ask for the extension, confirm by email to Carter then write to the court by special delivery; copy in Carter.

 

It’s important to keep an audit trail for this; if they discontinue, irrespective of the track, you can claim costs as you would easily be able to show they have behaved unreasonably.

Link to post
Share on other sites

If they don’t tell you IN WRITING (by email) today that they require an extension of time, then get your embarrassed defence in. You could call them and ask if they want it, but I wouldn’t do that unless you can record the call so you have proof.

 

One reason for allowing them an extension is that you are showing your are being reasonable. If they then fail to come up with the docs in time, you can go straight for a strike out and wasted costs.

Link to post
Share on other sites

They are wrong – and they are deliberately telling you a blatant untruth/economical with the actualité/porkies/call it what you will. It’s a lie... however you look at it.

 

Only the judge can decide the track; until AQs are filed and a judge allocates the track, the claim is trackless and effectively multi-track – therefore CPR31 most certainly DOES apply. You may want to write back and point this out, and remind them that their 7 days are up.

 

You will use this at the AQ stage – pointing out that they have denied you the benefit of CPR31, and that you require a court order that they produce the documents which they should have had in their possession when issuing the claim.

 

Carter, you are a prize tosser.

Link to post
Share on other sites

  • 3 weeks later...

I think you should copy those documents for other people and send the originals to the ICO with a complaint. Should cost Barclays a few hundred quid at least to deal with it.

 

What exactly have they sent? Proper copies or reconstructions?

 

Can you scan and post things like DNs?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...