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    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Sorry  Noted x   Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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How far to claim back?


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Hello,

 

I am new here so a happy hello to you all....

 

I have accumulated a fair few overdraft charges dating back to 2002. These charges have been typically for exceeding my od limit by about £20-£40. I would be grateful if anyone could tell me whether I can claim these costs back this far?

 

So far I have sent a letter to my branch, 'objecting' to the latest charge (which was a pedantic one to say the least) but now feel compelled to go the whole hog and claim back all my charges.

 

Am I right in assuming the customer care centre is the point of contact?

 

Thank you,

 

Andy

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You can claim back six years, so yes, charges to 2002 are fully reclaimable.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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You can claim back six years, so yes, charges to 2002 are fully reclaimable.

 

Thanks mate,

 

For anyone else with internet banking Lloyds offer statements that far back (although its a bit of a pain- its in 3 month batches IIRC), so I guess it will be a busy afternoon pulling off the data for me.

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Even though you can get all your statements from internet banking, IMO its still a good idea to make a Subject Access Request, if only becouse it asks for evidance of manual intervention. There never is any (obviously) but by asking you take away a potential line of defence. Its up to you of course, but if it were me I'd start the process off with the prelim having added up the charges online, but still make the Subject Access Request at the same time.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Thanks gary! following your tip I am sending the subject access request for my Credit Card Account. I have already recieved all the statements from my branch for my current accounts but now that i have calculated the charges I have no idea where to send this to as there are so many different addresses for lloyds tsb in this forum. Can you help? Many Thanks

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Princessm,

 

Firstly, its a good idea to start your own thread - that way, you can keep your own 'timeline' where everyone else can follow your progress. You'll probably get more help that way, too.

 

Anyway, in answer to your question, send all Lloyds correspondance (except the Subject Access Request) here:

 

Martin Orton,

Manager,

Customer Care,

Lloyds TSB,

125 Colmore Row,

Birmingham

B3 3SF.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Thanks gary! following your tip I am sending the subject access request for my Credit Card Account. I have already recieved all the statements from my branch for my current accounts but now that i have calculated the charges I have no idea where to send this to as there are so many different addresses for lloyds tsb in this forum. Can you help? Many Thanks

 

Princess,

 

You need to click into your statement from the options on the side bar.

 

Then, you need to click on the 'Please select an option box' and select 'Download a statement' and voila, you can select any period you like from July 2002.

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