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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Virgin/MBNA passed to Optima - claim forms received - help! ***ICO dismissed****


gem77
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Thanks for the advice dotty will do just that.

 

Thanks Andy. I will have a good look through it and see what I can come up with over the next few days.

 

Chipmeister, made that mistake on my defence :shock:

 

Chhers all

Gem

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Hi. Just wondered if someone was available to help me with this witness statement. Have to post it on monday and have been trying to write it for the last week but Im afraid its just not happening. Computer has been down most of the week so been trying to stumble through it on my own but to be honest its got me beaten. Although a few parts of dizzy diva's are useful I dont think it is my arguement.

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This is what I have compiled so far. Can anyone tell me if it is any good please.

 

 

Witness Statement

 

 

1 This statement is made in opposition to the Claimant’s application for summary judgment and by which the Claimant contends I have no real prospect of successfully defending the claim against me.

 

2 I do not deny that a contract once existed between me and the claimant. I deny the contract endures since on a day prior to the commencement of this case against me, the Claimant terminated the contract.

 

3 I wrote to the Claimant on the 1st May 2010 with a copy of my income and expenditure report and stating I was currently experiencing financial difficulties due to a change in circumstances and asking to suspend all interest and charges and set up a payment plan of £18 a month. The Claimant replied on 21st June 2010 accepting my reduced payments of £1 would be accepted and all charges suspended and placing me under a severe hardship plan.

 

4 I replied to their response thanking them for their understanding but I am in fact paying £18 not the stated £1. I received no reply to this from the claimant.

 

5 I then received a notice of intention to file a default dated the 29th June 2010. As my circumstances had not changed and in the acceptance letter from the Claimant it does state they will continue to send me legal notices that they are required to send I continued to pay the £18 I had agreed and could afford to pay.

 

6 I then received on the 9th August 2010 a Default Notice. As the previous letter My circumstances still had not changed and I could still only afford to pay the £18 as agreed.

 

7 I then receive a letter from the claimants solicitor dated 1st September 2010 demanding the full outstanding balance however the claimant is willing to consider any proposals I may have but if they do not hear from me they will commence legal action to recover the outstanding sum due. Also that if my proposals are accepted by the Claimant then no legal action will be taken. I replied to the solicitors on 6th September 2010 stating that I have already written to the claimant and agreed to pay £18 which they accepted.

8 I received Claim forms through the post with the issue date of 21st September 2010.

9 The claimants solicitors wrote to me on 30th September 2010 confirming that I should commence making the £18 per month instalments although I had never stopped since the agreement was set up. This letter also stated that a claim form has already been issued through the court for a charging order against my home.

 

10 At trial I will contend that I complied to the letter sent on the 1st September 2010 by replying within the 14 days specified with the proposals to the claimant. The Claimant never declined these proposals before submitting the claim forms and the claim is spurious and is purely an exercise to turn an unsecured loan into a secured loan.

 

11 I contend that I have kept up all my obligations under the new agreement arranged on 21st June 2010 and am not in breach of this agreement therefore there is no legal entitlement to early repayment.

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Just found this on the OFT website:

 

A charging order is one of a number of enforcement methods available to creditors to ensure that judgment debts are satisfied. A charging order can only be applied for where a court judgment has already determined that a debtor owes money to the creditor, and payment under that judgment is not forthcoming.

 

for one a court judgment has not already been determined that I owe the money and also although not under a judgement it is forthcoming as I pay the agreed amount each month. Surely this gives me some grounds and should I put it in my witness statement?

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So am i gem!! am at the interim co stage where i've been paying by installments they've gone for redetermination, been granted a forthwith and am now being helped on here, but the more i read the more i panic as it seems to always favour the banks!!!

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Hi Bilious, know what you mean the more I read the more I think I dont have a hope in hell. I am really not great with this sort of stuff and the more I read the more confused I get. feel like I am banging my head against a brick wall!

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Oh you can borrow my t-shirt! have had some great advice from people on here, but the biggest problem i've found with mbna is, what they shouldn't be able to do, they do and get away with it, can only hope we both get things sorted out cos my heads broken the wall with em..

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So have I. It is a great site. MBNA are the only ones that have done this to me yet it is one of the smaller debts. They gave me false hope that they would help me at this difficult time and allow me to pay only what I could afford but then they hit me right where it hurts. Pick you up just to knock you down again!

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Sounds very very familiar, and it seems to be the way they operate am up and down like a honeymooners duvet at the moment, thought i would've been protected by the court system (durrrr.) then got completely you know what by them. A few people have said its been a major balls up but my concern now is once they've done it they are more and more unlikely to rectify it.. my biggest worry is if they get a co on my home they will force a sale of it and my wife and two young children are going to be without a home...

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Your worry's are the same as mine. I also have 2 young children one is 6 the other 18 months and a big shock just before xmas I'm expecting our 3rd in August. So scared we will all be homeless as we are struggling so badly at the moment financially. And although yes we run up the debts we could afford them until a major change in circumstances which was beyond our control but these blood suckers dont seem to care.

I spend most nights crying myself to sleep over it all. I find it very hard to cope with my eldest son at the moment as he has behaviour problems and I dont have the patience with him due to the stress.

I do find slight relief in that I am not alone and there are lots more in the same situation as me.

We just got to stick together and try to fight these B******

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Similar age to mine!!! i know people on here keep saying they can't force a sale etc etc, but the banks seem and do get away with what they want i know that sounds bad but in my experience that seems to be whats happened, have definitely got a few more grey hairs now..

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Yep. they are big companies with lots of money and can afford to hire solicitors and people that can find all the loop holes. Optima keep advising me to get a solicitor but I couldnt afford a solicitor if I could I could afford to pay them but then they know that!

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HI Gem

 

Is that your final draft for you WS or have you made any further additions?

 

Regards

 

Andy

We could do with some help from you.

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This is what I have compiled so far. Can anyone tell me if it is any good please.

 

 

Witness Statement

 

 

1 This statement is made in opposition to the Claimant’s application for summary judgment and by which the Claimant contends I have no real prospect of successfully defending the claim against me.

 

2 I do not deny that a contract once existed between me and the claimant. I deny the contract endures since on a day prior to the commencement of this case against me, the Claimant terminated the contract.

 

3 I wrote to the Claimant on the 1st May 2010 with a copy of my income and expenditure report and stating I was currently experiencing financial difficulties due to a change in circumstances and asking to suspend all interest and charges and set up a payment plan of £18 a month. The Claimant replied on 21st June 2010 accepting my reduced payments of £1 would be accepted and all charges suspended and placing me under a severe hardship plan.

 

4 I replied to their response thanking them for their understanding but I am in fact paying £18 not the stated £1. I received no reply to this from the claimant.

 

5 I then received a notice of intention to file a default dated the 29th June 2010. As my circumstances had not changed and in the acceptance letter from the Claimant it does state they will continue to send me legal notices that they are required to send I continued to pay the £18 I had agreed and could afford to pay.

 

6 I then received on the 9th August 2010 a Default Notice. As the previous letter My circumstances still had not changed and I could still only afford to pay the £18 as agreed.

 

7 I then receive a letter from the claimants solicitor dated 1st September 2010 demanding the full outstanding balance however the claimant is willing to consider any proposals I may have but if they do not hear from me they will commence legal action to recover the outstanding sum due. Also that if my proposals are accepted by the Claimant then no legal action will be taken. I replied to the solicitors on 6th September 2010 stating that I have already written to the claimant and agreed to pay £18 which they accepted.

8 I received Claim forms through the post with the issue date of 21st September 2010.

9 The claimants solicitors wrote to me on 30th September 2010 confirming that I should commence making the £18 per month installments although I had never stopped since the agreement was set up. This letter also stated that a claim form has already been issued through the court for a charging order against my home.

 

10 At trial I will contend that I complied to the letter sent on the 1st September 2010 by replying within the 14 days specified with the proposals to the claimant. The Claimant never declined these proposals before submitting the claim forms and the claim is spurious and is purely an exercise to turn an unsecured loan into a secured loan.

 

11 I will contend that I have kept up all my obligations under the new agreement arranged on 21st June 2010 and am not in breach of the varied agreement therefore there is no legal entitlement to early repayment.

 

12. Under these circumstances the Court is invited to conclude that there are reasonable grounds to suppose that I will be able to successfully defend the claimants claim

and the claimants application for Summary Judgment against me be dismissed.

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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