Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Ross and Roberts council tax and car clamping.


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5043 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 64
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

... The letter has gone to my Councillor, the Cheif exec, and the general council bod thats been dealing with the matter...

 

Ah, in that case it might be best if I hang fire for a second otherwise there will be considerable duplication.

 

The modifications I had in mind would have included the following [just for info]: a more formal layout and text; appropriate direct quotes from the National Standards; emphasise the CEOs responsibility for his/her contractors; emphasise that by clamping the car they are denying a disabled person the ability to freely travel and causing undue hardship; an insistence that the case is brought in house not only due to the National Standards but also due to a deterioration in trust with the councils collection contractors; emphasise how Ross & Roberts are in breach of their own professional organisations standards of care. etc

 

Let us know how you get on...

 

Best wishes

Rae

Link to post
Share on other sites

The clamp is supposed to be removed as I undesrtand things at this stage. Although its still on there as I type.

Expecting a call soon to clarfy the situation.

 

 

..... and of course you are armed with your list of charges they need to pay because you had to seek alternative transport.

 

PT

Please consider making a small donation to help keep this site running

 

[sIGPIC][/sIGPIC]

 

Link to post
Share on other sites

..... and of course you are armed with your list of charges they need to pay because you had to seek alternative transport.

 

PT

 

Pretty sure they would require receipts for that! And I have been travelling mostly by bike... Which I managed to borrow after mine went missing in the night... I dont have any.

 

Not going to happen to day by the looks of things :-( Paper work only got sent over at midday.

 

UKP

Link to post
Share on other sites

Email the CEO regarding the clamp and the deprivation of transport for your wife. Stress the inconvenience and that you hold him / her personally responsible for any deteriation in her health caused by his / her contractors actions. Insist that the clamp is removed forthwith or further action will be sought etc etc. Let him / her know you expect full recompense for alternative transport for yourself and your wife [receipts not really necessary other proof will do] [and its only a threat anyway]

Give 'em hell and don't hold back...

Best wishes

Rae

Link to post
Share on other sites

Just got off the phone with the man from the council who quite arrogant and pushy last week. He has informed me, in a very respectful and contrite manner that they have recieved my complaint and have instructed the bailiff to remove the clamp today! I informed him that I had been told the clamp would be removed on Monday and its now Tuesday, then went on to tell him about charging the council for reasonable travel costs as the car had been illigally clamped! I could almost hear him swallow the lump in his throat! Nearly laughed at him, but didnt. When I told him that my wife had been referred to the hospital due to stress I thought he was going to cry!

 

He also asked me to discuss the debt with him, not the bailiff as he was so insistent I do last week! I told him that I wouldnt discuss the matter with him until the bailiffs have removed the clamp! I suspect that they will drag there feet on that score, and the clamp will still bein place when I leave for work tomorrow morning.

 

Oh wait I stand corrected he is here andthe clamp is off!

 

RESULT!!!

 

Only problem, was my BIL giving him abuse in the street! Kinda screwed up my video!

 

Thanks guys. A debt is owed! Just dont send in the bailiffs!!!

Edited by UKPARANORMAL
Link to post
Share on other sites

That was good to read UKP. And, in the immortal words of my favourite film, 'never give up, never surrender'. Galaxy Quest, you just have to love it...

Keep going.

Best wishes

Rae

Link to post
Share on other sites

Just spoken with the man from the council who tells me that all debt is now back in house and have agreed a very sensible and sustainable repayment plan with him. So thanks guys! thats that one sorted!

Couldnt have don it without you!

 

Is there any where on the forum that deals with what people have been charged, specifically illegal costs such as waiting time added to bills?

I would like to get a list together for charges illegaly raised by Ross and Roberts and more speciafically by the particular bailiff that visited me?

 

Thanks again team!

Link to post
Share on other sites

bailiff fees are set by the council tax administration and enforcement regulations

 

no other fees can be charged

there is no such thing as a waiting fee

 

 

http://www.herefordshire.gov.uk/docs/Enforcement_Agent_Charges.pdf

 

 

http://www.opsi.gov.uk/si/si1988/Uksi_19882050_en_1.htm#end

The Distress for Rent Rules 1988

    Fees, Charges and Expenses
    10. No person shall be entitled to charge, or recover from, a tenant any fees, charges or expenses for levying a distress, or for doing any act or thing in relation thereto, other than those authorised by the tables in Appendix 1 to these Rules.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...