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    • You probably do need to ignore it, but show it to us just in case. Cover up your name, address and anything that could ID you like your car reg. HB
    • Hi all! I've now had a "final notification letter" through from ECP. I assume I should continue to ignore this, but is there likely any action I need to take? Do you need to see a copy of the letter? Thanks
    • Please will you upload the defence in a PDF format document
    • Afternoon All - after 3 weeks of silence, this morning I received an email from HMCTS advising that P2G have rejected my claim. Decide whether to proceed Parcel2Go.com has rejected your claim. You need to decide whether to proceed with the claim. You need to respond before 4pm on 25 June 2024. Your claim won’t continue if you don’t respond by then. This is their ‘defence’ Their defence Why they disagree with the claim When choosing a service on the Defendants website, the Claimant chose to book their order with Evri and selected to take out £20 parcel protection which comes with the service. On the first page of the booking process, the Claimant entered the value of £265 for the contents and was offered parcel protection for loss or damages against their goods for £13.99 + VAT. The Claimant selected no, which then produced a pop up which explained 'We strongly recommend that you protect the full value of your item(s).' however, the Claimant still did not take this protection out and instead continued with the booking process. At the end of the booking process, the Claimant was offered this again which was refused and the Claimant continued with the booking by accepting the terms and conditions which re-iterates the information provided in the booking process. The parcel was sent, however, seems to be delayed in transit. The parcel finally started to track again, however, when delivered the parcel was empty with no contents. As such, the claim was re-opened and attempted to be settled for the £20 protection taken out in the booking process. This was refused by the Claimant as they felt they should be paid the full amount of the value entered when booking. Unfortunately, due to the refusal of the parcel protection in the booking process the Defendant is not liable to settle the claim to the value and only to the parcel protection taken out. The Defendant shall rely on the Terms and Conditions of carriage in particular section 9. The Defendant understands that the contents have not be handled with due care and attention, which is not being disputed, however, they are disputing the amount they are liable to. They have requested mediation, I’m sure not least to drag the case out even longer, but I can see no benefit to me in this and so shall reject it. As ever, I’d welcome your thoughts guys. g59   
    • I doubt HMCTS holds any data on whether arrests by AEAs required police assistance.  They couldn't or wouldn't provide data on how many of warrants issued were successfully executed - just the number issued!  In my experience, arrest warrants whether with or without bail are [surprisingly] carried out with little or no fuss.  I think it's about how you treat people - a little respect and courtesy goes a long way. If you treat people badly they will react the same way. Occasions when police are called to assist are not common and, having undertaken or managed many thousands of these over the years, I can only recall a handful of occasions when police assistance was necessary. On one occasion, many years ago, I arrested and transported a man from Hampshire to Bristol prison on a committal warrant. It was just me and he was no problem. I didn't know the Bristol area (pre Sat Nav) and he was kind enough to provide directions - seems he knew the prison.  One young chap on another committal warrant jumped out of his back window and I had to chase him across several garden fences.  When he gave up (we were both knackered) I agreed to drive by his girlfriend's house to say farewell for a while.  I gave them a few moments and he was fine. The most difficult are breach warrants but mainly in locating the defendant as they don't want to go back to prison - can't blame them.  These were always dealt with by the police until the Access to Justice Act transferred responsibility from them to the magistrates' courts. The fact was the police did not actively pursue them and generally only executed them when they arrested someone for something else and found they had a breach warrant outstanding.  Hence the transfer of responsibility.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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SOGA how much is the chance to win a court case


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There is something I don't understand, a judge is in general not a car expert, they wanted this investigation to find out what caused the breakdown, with all respect for the judge, they might not know what an oil feed pipe does and how and if it gets blocked.

The defendant is guessing about the cause of breakdown.

His evidence is print outs of forums where he asked if it is wise to do an oil flush to a 65000 mileage Renault Scenic.

In accordance to soga he has to proof that the car was in a good state at the point of sale,he is guessing, we know exactly the same as before the inspection exept the amount of damage.

So how do I respond, the pressure is on the defendant, although I don't feel it like that.

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Hi Heliosuk, I sent you an email you might have not got the notification, statement sent to court by the defendant can you please have a look at it , my court date is the 15th and I am trying to create a list with explanations and insights in the case I have to defend things, although I am not the defendant.

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I did get it and am at present considering a suitable response. They have obviously picked up on the same said thing I was worried about but all is not lost. I'll respond in the next couple of days as rather a lot on at the moment. Get the usual crew opinion as well. I'm a bit worried that perhaps the 3rd party is seeing some of the public comments at the moment as not many people know about what I have pointed out as being a potential weak area.

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Good, keep us posted but I doubt you will hear anything before the court date now. Gather your thoughts in the meantime and make notes for yourself to use (if necessary) in court. compile a list of questions that you know will lead the respondent into giving false answers which you can confidently challange as being lies. For example; 'When I (the applicant) first informed you that there was a problem, what assistance did you offer?' Follow up question (we know what his answer will be); 'Under the SOGA, it states that the seller has the right to inspect the goods and where necessary rectify.... can you explain why you chose not to do so?'

 

Over the next week or so, I will suggest a few more and perhaps Conniff will to. You questiions should be designed to lead the respondent into either addmissions or giving false answers which you can easily challange.

 

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Thank you Sam, I was planning something like that, I am still waiting for a reply off Heliosuk, but he is very busy at the moment, we still have till the 15th though.

Another fact is, and tell me if I am wrong, that there is no proof of the defendant about the state off the car when he sold it to me only assumptions what could have been and what is likely to be.

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Hi guys, if you have any tips or questions I can ask at the court case, it is the 15th, I am starting to prepare now I sent a list of possible questions I can ask the defendant based on the Statement commencing on the expert report.

In accordance to the judge they want a verdict the 15th so I expect them to go into the matter to come to a judgment.

I don't have a clue how this works, Kimbo has been in this situation.can you tell me what to expect?

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I sent the last updates off new found evidence to court and the defendant, he bought the car on ebay from the previous owner and one off the main problems was listed and not solved

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I have PMd you. Unfortunately this new info may have come a bit late because all relevant evidence will need to be served to the respondent in advance of the hearing for him to consider. Having read it, it does appear to be very crucial and it would be entirely up to the judge whether he would allow it to be used or not.

 

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I sent the report per mail to court and received a confirmation, I called court if I had to bring the papers by so they have it in writing, they said I didn't need to because if you have confirmation the information will be added to the file.

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I got a statement from Renault uk that a turbo is not a wear and tear item, I sent this right away to court and to te defendant, hopefully they will still take this as evidence, now it is waiting till Friday afternoon

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Sam/Conniff

 

When I am home I will send you the latest questions for tomorrow adapted to the new evidence, I hope you are able to comment on it, and by the looks of it it will be the big day tomorrow, the judge told me she didn't want to delay it anymore, the only reason for a delay I can see is that there is no specific evidence that points out why the car broke in the report, but hopefully the new evidence will undo that.

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Good luck for today! :-)

Capital One PPI Claim - Clicky!

24/10/11 - Message sent to request PPI refund

25/11/11 - Letter received with offer of £158.04 (Works out at 2 years worth. Account held 7 years)

30/12/11 - Letter received to say sig does not match records after requesting SAR

30/01/12 - SAR received (after letter sent and phonecall to prove sig)

11/02/12 - PPI Demand letter sent

10/04/12 - Letter received with same offer as 25th Nov 2011

 

Dispute with car dealership - Clicky!

Successful

 

Halifax - £1110.00 :eek: (Closed Account) WON!!

28/11/06 - Pre-Lim with Schedule of Charges sent!

02/12/06 - Aknowledgment received (30th Nov)

11/12/06 - Phone call with offer

13/12/06 - Letter received confirming offer - Phoned up and asked to increase to £1000, offer accepted!

13/12/06 - WON!! £1000

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Soga? what a joke, the judge completely ignored soga the judge said I was the claimant and I had to proof the car was in bad state when I bought it and the damage report was not concluding case dismissed, so crappy car dealer rip everybody off you win anyway.

He didn't even bother with the rest off the evidence, cheers

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Can somebody enplane to my why a judge looks soga up in the law book warns the defendant that he has to proof the car was in good state at the time of sale requests a independent evidence report and sets a new court date, I base my evidence on this and at the next court date a different judge completely ignores the first judge and uses the evidence against me?

Please respond is there a solicitor reading this that dares to appeal for me I feel betrayed disappointed, there is no justice here in the uk.

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In my first hearing the judge quoted SOGA from the law book and warned the defendant that he had to proof the car was fit for purpose at the time of sale, after absolute being treated unfair by the dealer.

The judge ordered an independent investigation and set a time for a second hearing.

At the second hearing we had a different judge to my devastation he just looked at the expert report and asked me how I could proof anything from this report, I politely told the judge that I thought the other party had to proof that the car was fit for purpose and that the former judge quoted the soga.

The answer of the judge was that i was the claimant and I had to proof the car was not fit for purpose and he dismissed the case.

How do I turn this around, after putting all my money in the case, I am devastated angry and disappointed and feel abused by the system.

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Were you given leave to appeal?

 

What is the value of the claim - and of course we would need some details

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Well, we have over 260,000 threads on this forum so you will have to link me to your one.

Also, it is unhelpful to start a second thread on the same issue

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