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    • Thank you for the letter, that makes things a lot clearer. So it's a statutory demand rather than self-certifying. See what @Man in the middle thinks but to me, it seems as if the lawyer has a good strategy and seems to have covered all the bases. HB  
    • Could you post up the letter, with your personal info and their reference covered up, please? It should say Letter of Claim, but let's have a look just in case. HB
    • I know dx, a lot of it was my partner and how she felt about it. I also appear to be addicted to my credit file being clean. I still worry for my partner she has too much on as it is, but I am ensuring I manage both of ours so She can forget about. i guess in terms of time I bet masses are defaulting with this economy as it is right now and high interest rates might be the only thing going for me right now. I guess  I’ll find out
    • Please see below for an extract from the letter more about my case. You have been convicted of two matters of failing to give driver details linked to two speeding offences and been disqualified in your absence. You confirmed that you did not receive the court documentation and the first you knew about the cases was on 3/6/24. As you can make a statutory declaration it is possible that we will be able to persuade the police to accept pleas to either or both of the speeding offences as they were committed within a very short space of time and withdraw the two fail to give driver details offences as normally if you plead to one or other of the speeding or fail to give driver details the prosecution will withdraw the other related offence. If successful you would not face a totting ban. In respect of the speeding offences, it could be argued they were committed on one occasion due to the proximity of the time and location and we may be able to persuade the prosecution to drop one of the speeding offences. You are technically guilty of all the offences because you accept it was you driving when the speeding offences were committed and that you did not update your change of address with the leasing company when it was your responsibility. If the prosecution will not withdraw the two failures to give driver details offences, you will face a totting ban but will be able to put forward an exceptional hardship argument. This  may or may not go ahead at the court hearing date, so we need to prepare for all eventualities. As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge. The court have dealt with the matter very quickly and have actually listed your matter for an application to suspend the disqualification pending appeal on the above-mentioned date. We could actually use this date to make the statutory declaration in court having explained the situation to the magistrates and then see if the prosecution will agree to accept pleas to one or both of the speeding offences as a way of resolving the matter without the need for you to put forward an exceptional hardship argument. It is possible the case would need to be adjourned so that we can make those representations, or the court may want to go ahead and hear the exceptional hardship argument. The outcome of your case is always at the discretion of the Court.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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have a tv and laptop with buy as you view, laptop is broken..but covered for accidential damage which is taken out of tv money 28 quid every 8 weeks..the collector and the office has told me that i cannot have it repaired until the arrears which are owed due to box being broken into when on holiday (unfortunately it was my family member who did it) are paid..can they do this? or is there some way i can force them to repair the laptop which is unusable..and i am paying the money that was missing from the box

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Hi there,

 

My name is Becky and I work at Buy As You View. I am sorry to hear that you are experiencing problems with your laptop and the damage to your meter has resulted in a delay to fixing it. It is true that we are unable to repair the laptop until the monies due on the account are up-to-date. However, we are more than happy to discuss your repayments to help you get back up to date. Once your account is up to date, we will then be able to ensure that your laptop is back in working order.

 

As you will appreciate, we can not discuss the details of your account on this site but if you would like to email me at [email protected] we will be able to get in contact with you personally to get your payments on track and your laptop sorted.

 

I look forward to hearing from you; together we can resolve your situation.

 

Warm thanks,

Rebecca

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have a tv and laptop with buy as you view, laptop is broken..but covered for accidential damage which is taken out of tv money 28 quid every 8 weeks..the collector and the office has told me that i cannot have it repaired until the arrears which are owed due to box being broken into when on holiday (unfortunately it was my family member who did it) are paid..can they do this? or is there some way i can force them to repair the laptop which is unusable..and i am paying the money that was missing from the box

 

Be careful what you are signing etc , For advise from other customers ex employees theres a good msite on facebook Buy As You View Group ,also do a search at top on Buy As You View ,BAYV and see all threads and posts ,from experience this company are terrible with aftersales etc ,and customer support is disgusting ,dont sign any new agreements with them ,and you will probaly find their accidental damage cover has clause to prevent replair /replacements in certain cases .

 

 

Have a look at this thread http://www.consumeractiongroup.co.uk/forum/brighthouse-other-rent-own/247477-calling-all-bayv-customers.html

Edited by hazeleyes68
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Hi there,

 

My name is Becky and I work at Buy As You View. I am sorry to hear that you are experiencing problems with your laptop and the damage to your meter has resulted in a delay to fixing it. It is true that we are unable to repair the laptop until the monies due on the account are up-to-date. However, we are more than happy to discuss your repayments to help you get back up to date. Once your account is up to date, we will then be able to ensure that your laptop is back in working order.

 

As you will appreciate, we can not discuss the details of your account on this site but if you would like to email me at [email protected] we will be able to get in contact with you personally to get your payments on track and your laptop sorted.

 

I look forward to hearing from you; together we can resolve your situation.

 

Warm thanks,

Rebecca

 

 

I seem to recall asking this before,but will do so again.

 

If you could email [email protected] to register your presence here in an official capacity,then we can highlight your user ID in such a way that it enables our members to know that your intentions are transparent,and concerted.

 

In agreeing to this,the CAG expects that the complainant is free,able and encouraged to report on the results of your interventions.

 

That exchanges are not requested nor accepted by the use of CAG personal messenger,and that complainants are not intimidated or pressured into revealing any personal info not relevant to account enquiry,nor pressured into accepting or agreeing to confidentiality conditions.

 

Please email as indicated,stating your position,brief and undertaking that you agree to follow our terms.

 

Perhaps then we can see some acceptance from our members of your presence and expectations here.

 

Martin Admin Team.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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