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hi can some one help me out i know someone who has had there goods taken off them by bayv today the person also had said to him if he had goods for over 3yr he would not of been able to taken them is this true ? also if they take goods back is the det owed quashed ?


thank you hop[e you understand this

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you may need to explain more m8. there is plenty of help on here :)


tis person i know has been with bayv for a good few yrs now yesterday bayv came out for payment but he was sort so he told them he did not have the rest of the money to pay the person from bayv said he would be back today to take goods from him anyway today came and he came to take goods but this person from bayv said to him if the goods he had had been paying for had been over 3yrs he told him they could not take them cause they were 2 weeks under the 3yr they could take them away is this true what he has said to him also he told him that his det for these goods will be quashed and he will owe nothing is this true ?


thank you hope u understand this

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there is information about how and when buy as you view can remove items in my thread here http://www.consumeractiongroup.co.uk/forum/brighthouse-other-rent-own/249198-bayv-customer-agreement.html


it depends on quite a few things dont know where you stand on if you would still owe the debt i think it depends how far through the debt you are. hope this helps.

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You might want to reconsider them as a company to buy from, ive got this off facebook, apparently a customer purchased a washer from them and this happened! (check the photo below)



Edited by MARTIN3030
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Facebook link removed.

In principle the campaign is a worthy one and is highlighting injustice,but the language being used is not in keeping with what we think CAG members should be exposed to reading....and certainly not language that would be acceptable on here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.



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  • 3 weeks later...

The Damaged Washing Machine Pictured Above Was Mine Purchased From Buy As You View Under The H P Agreement.

It Was Found To Be Faulty

That Is Why It Burst Into Flames.

The Cost Of The Damage To The Kitchen Area Was A Massive £8,ooo.

After Living In Terrible Conditions For 6 Months No Gas No Kitchen Facilities With Young Children In The Home

B A Y V Operations Director I Found Very Helpfull Indeed She Actually Took The Bull By The Hornsstood No Nonsense And Got The Job Put Right.

She Visited The Site And Met With Us In An Attempt To Put This Matter Right.

Indeset The Machine Manufacturer Was Really No Help At All To Us .

They Employed A Loss Adjuster Who Showed Very Little If Any Sympathy Towards Our Situation,he Was Going To Drag It On But This Director From B A Y V Said Not A Chance It Will Be Sorted .

But I Must Add Indeed Without The Intervention Of The Director At B A Y V This Would Never Been Sorted Out.

My Overall Disapointment Here Was The Fact That The Loss Adjuster Was Really Intimidating Very Unhelpfull Indeed.

We Are Left To Replace Items And Redecorate Rooms Effected By Smoke Damage,cost Of Laundry Meals Ectwhilst In This Postion Was Never Ever Considered At All.

The Lengh Of Time We Had To Endure This And Suffering That Took Place By Our Family.we Was Never Offered A Penny Of Compensation From No Person At All.

We Was Told That Under The Agreement Our Only Redress Was Under The Supply Of Goods Act Implied Terms 1973.this Is The Legislation That Covers Such Agreements That B A Y V Issue .

On No Occasion Indeed Did We Get An Apology From Indeset Or B A Y V Regarding This Matter That Is Most Dissapointing Indeed.

Credit Is Given To The Director Who Did Her Best And Sorted Out The Kitchen.

When That Was Done They Just Vanished And No More Was Heard From Them.

Very Little Faith Indeed In Any Indeset Products There Customer Services Was Awfull Indeed.

Never In My Life Have Our Family Had To Suffer Through No Fault Of Our Own At The Hands Of Companys Like Indeset B A Y V Loss Adjusters Who Deep Down Apart From The Director Of B A Y V Never Really Gave A Toss What Had Happened.

Left Here Really Out Of Pocket And Very Disheartend In The Manner We Have Been Treated.

But With A Bit Of Luck Our Experience Might Benefit Others On Here How To Deal With This Crisis If Ever It Happens To Anyone Else.

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