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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The morals & ethics of being in debt


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I did report 'theghost' to the site team when they started re-posting, they are a newer type of troll. This thread has only shown that CAGGERS are willing to take responsibility for their own debt and deal with it in their own way, not leave it to the DCAs etc.

 

In theghost's world people like me who help out on this site and don't expect anything back (other than a few tips of the scales) are not clued up and offer dubious advice and should be 'put down'.

 

I would like to ask theghost how many defences they have written at the 11th hour and had the originial claim thrown out of court, or had the defendant into mediation where the company did not want to discuss their ultra high interest rate, default fees, default daily interest charges of 50% or more and how many of his defences have made the claimant discontinue.

 

I would also like to ask why they are frequenting this forum when clearly its ideaology is against their own moral/ethic code? It is a bit like somebody not into porn going onto porn sites and complaining about the content of the files.

 

 

Very well put SG - totally agree! For some reason, I cannot click your star as I have given you too many points already!

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I will add that most people chased by a DCA will try to be moral and mindlessly pay them, even if they cannot afford their ridiculous demands and are pressurised into doing this to the detriment of more important commitments We have lots of people on CAG who have been making regular payments and are still being put under pressure every few months to increase the amount, this is often when they crack and ask for help.

 

The debt sale business is corrupt IMO. Creditors sell debts for pennies in the pound and get the rest written off. The debt buyer then maximises their profit by threats and demands for extra interest. If they cannot get their money they will go for Charging Orders on homes. The court system is a lottery IMO and it is difficult for the 'defendant' to get proper representation. There will always be well off people who can pay for help to avoid commitments they could probably meet but for the majority, they need the help and support of CAG and others.

 

AND don't get me started on Payday loan companies!!

 

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