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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

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I had this conversation with my friend who is PA to a solicitor and her opinion was....if they have an in house legal team, their legal team is made up of solicitors that couldnt make it on the outside :lol: She's training to be a legal exec and has worked in solicitor for the last 7yrs so has a small clue what shes talking about :lol:

I knew it!!! I just knew it!!! :p:lol:

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i think the so called defence they are going to submit is just a formality,

i think wfs **** won't even turn up on the day,

 

i think to much,:D

i think i am right tho,;)

 

cab

But I really, really want them to!!! :(

I've earned my day in court and it won't be nearly so much fun if I haven't got a playmate :mad:

Come on Mr CP, I challenge you to a duel at dawn!!!

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:eek:

 

However annoying traffic wardens are they dotn deserve comparasion to welcome lol

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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I knew it!!! I just knew it!!! :p:lol:

 

 

Ive just been wedding dress shopping with her and she said the same thing again I told her about yesterdays nugget of gold response and she laughed :lol:

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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But I really, really want them to!!! :(

I've earned my day in court and it won't be nearly so much fun if I haven't got a playmate :mad:

Come on Mr CP, I challenge you to a duel at dawn!!!

 

the pair of you desreve "your day" and the just results, lets just make sure they play by the book and not a numpty judge who is well versed in "BEANO":rolleyes:

 

do you qualify for fee omission,

 

cab

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the pair of you desreve "your day" and the just results, lets just make sure they play by the book and not a numpty judge who is well versed in "BEANO":rolleyes:

 

do you qualify for fee omission,

 

cab

 

We do :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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very good:D

 

so even if a numpty judge fluffs it up, (usually on a point of law). then an "appeal" is a dead cert:D either way they are stuffed.

 

cab

True true!! I intend to be so fully versed in the law by then that even a numpty judge will have no choice but to understand!! 8-)

 

I have every faith in yours and Beyond's capabilities too, we're a team :grin:

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True true!! I intend to be so fully versed in the law by then that even a numpty judge will have no choice but to understand!! 8-)

 

I have every faith in yours and Beyond's capabilities too, we're a team :grin:

 

we are a team, we are not the brightest, we are not the dummest, we are "UNITED". i also believe that when we have learn't even more through our experiences, we won't just say thanks m8 "GOODBYE", i believe we shall share it and help other caggers to benefit from it.

 

cab

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we are a team, we are not the brightest, we are not the dummest, we are "UNITED". i also believe that when we have learn't even more through our experiences, we won't just say thanks m8 "GOODBYE", i believe we shall share it and help other caggers to benefit from it.

 

cab

 

GOOD!!! I Would Miss You ALL!!! ;-)

 

cheers, MARK

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very good:D

 

so even if a numpty judge fluffs it up, (usually on a point of law). then an "appeal" is a dead cert:D either way they are stuffed.

 

cab

 

 

At the moment the answer to that is yep appeal is the way to go, should circumstances change and we not be entitled to fee remission this will have to be seriously thought about and maybe plan of attack changed ;)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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True true!! I intend to be so fully versed in the law by then that even a numpty judge will have no choice but to understand!! 8-)

 

I have every faith in yours and Beyond's capabilities too, we're a team :grin:

 

 

yay go team claim :)

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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we are a team, we are not the brightest, we are not the dummest, we are "UNITED". i also believe that when we have learn't even more through our experiences, we won't just say thanks m8 "GOODBYE", i believe we shall share it and help other caggers to benefit from it.

 

cab

 

 

That is one thing I certainly wont be doing as it annoys the cr@p out of me!

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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GOOD!!! I Would Miss You ALL!!! ;-)

 

cheers, MARK

 

 

I couldnt leave whilst you are still here Mark I mean who else can make the laptop screen so thoroughly amusing :lol:

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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we are a team, we are not the brightest, we are not the dummest, we are "UNITED". i also believe that when we have learn't even more through our experiences, we won't just say thanks m8 "GOODBYE", i believe we shall share it and help other caggers to benefit from it.

 

cab

You can bet your bottom dollar mister!!!! I'm already on it :grin: Anything I can do to help bring down Welcome I will!!! 8-)

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there's only the one mark, (and we got stuck with him):lol:

 

cab

 

The **** *UCKS Are STUCK With ME!!! LOL:D

 

I Always Said, If I`m good for Nothing Else I Am Always GOOD for Team Morale!!!

:lol:

 

Thank You Ladies XXX

 

Cheers, MARK :cool:

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one week....no sealed copy :(

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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Oh don't worry mate, I'm sure it'll come soon. At least you've done the hard part, it's a waiting game as usual now, hard I know!! :Cry:

 

It had better :lol:

 

Im not so good with the whole waiting :lol: Your hearing isnt long now is it?

I am a consumer just like you, please get a second opinion or investigate yourself on anything I advise as I am in no way legally trained. Everything I know has come from the Mighty CAG and fellow CAGGERS. :cool:

 

If I have helped in any way please click my reputation star and make a donation to CAG to enable us all to continue to help each other :cool:

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